Service
We all know the classic scene from Jerry Maguire when Jerry (Tom Cruise) begs Rod Tidwell (Cuba Gooding Jr) in a football stadium change-room to “help me, help you……heeelllllp me, help you” in finding Tidwell that elusive major football contract.
This expression comes to mind every time I walk out of a retailer at the moment, an industry from whom in recent times, we have heard nothing but whinging, whining, pleading and begging of their customers throughout Australia to return to the store rather than shop around for the cheapest online deal.
Having saved my hard earned pennies and recently embarked on some post-Christmas sale shopping, I am convinced that the Australian Government should ignore any further pleading from retailers to remove the GST exemption on overseas imports below $1,000. That is until retailers can prove (a) they actually want to run a business involving a physical store selling items, goods or chattels; and (b) to serve the customer.
Continue reading "Our online shopping habit serves shoddy retailers right" »
The Gourmet Top 100, the Weekend Australian’s Top 50 Restaurants, The Age and the Sydney Morning Herald’s Good Food Guide.
If this year’s restaurant awards silly season illuminated anything, it was the fact that dining standards are on the up, and that the general public has a high level of awareness about what constitutes a quality dining experience.
How could we not, with the media (figuratively) pushing food down our throats every day?
Continue reading "The What Waiters Really Think Of You Awards 2009" »
Latest 2 of 39 comments
View all comments-
Kate says:
Starve to death? Please. Waitstaff are people too, and if you treat them like second class citizens they will ignore you, let your food get cold, forget to check if you need more drinks, and a whole host of other slightly passive aggressive things that will subtly make your dining… Read more »
-
Peter Thornton says:
CJ, how often do you perform beyond the expectations your salary asks? If you’re all chalk’n'talk and don’t really give a tinker’s cuss about your students, are you not as indifferent to providing good standards of service as that of inefficient waitstaff? If so, don’t you deserve as much contempt?… Read more »
Facebook Recommendations
Read all about it
Punch live
Up to the minute Twitter chatter
How much fun is it retweeting people who can't spell?
In other Olympian news, Steph rice is advertising Sunrice Chinese style Mongolian chicken. Think about that for a tick
Recent posts
The latest and greatest
Is there a nicotine patch strong enough for this?
Ok. I am not a leading expert in world’s best practice on prisoner rehabilitation — my experience…
A great win by Webber, but it sure as hell wasn’t sport
This morning I joined millions of other Australians in accelerating, braking, swearing and spilling coffee…
Fighting Assad one strongly worded statement at a time
This weekend’s massacre in Houla, Syria, is one of those stories that invites but doesn’t…
Nosebleed Section
choice ringside rantings
From: They must pay for one’s bitter disappointments
Michael S says:
"A teacher at Geelong Grammar had criticised her for using words that were too long, which had left her confused and had made her doubt her ability to write essays. She became ''quite distressed'' when her English marks began to fall." I can sympathise. My scholastic mentors conveyed to me a causal relationship… [read more]From: Welfare for breeders is a bonus for everyone
Change Up! says:
I have no problem paying my taxes. As a single, childless person on a very decent income, I can afford it and not have my life severely altered. Plus I understand that my taxes paying for things like schools, childcare and infrastructure is ultimately a good thing. A better community is better for me… [read more]Gentle jabs to the ribs
They must pay for one’s bitter disappointments
A private school girl’s family is sueing her elite, extremely expensive private school for not… Read more
Latest 2 of 132 comments
View all commentsAdd your comment