Passport
It is one of life’s rich curiosities that the primary function of any government department is to make its citizenry despise it. This is most pronounced at the national passport office, where prior to confirming you are a citizen of Australia the bureaucratic apparatus feels it must first provide you with a host of reasons why you would not want to be.

Australian passports last for 10 years, because that is how long it takes the Department of Foreign Affairs to process a new one. But recently there have been some great breakthroughs in this area.
Now it only takes them two weeks to renew your passport - still slow by real world standards but the blink of an eye in the public service.
Continue reading "I fought the public service and the public service won" »
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