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Steve Jobs has quit as Apple CEO. This is sad news for everybody who fell in love with gadgets that were simple to use, and enormously fun to play with.

The secret of Steve Jobs’ success is making customers deeply happy. Steve Jobs changed the world with a manic insistence that his customers must be so happy with his products that they want to buy them again and again.

You’d think every entrepreneur on the globe would do likewise, but no-one cares about customers like Jobs. And that’s why he has changed the world.

Continue reading "How Steve Jobs made the world a happier place" »

IF you’ve been following the tech media this week, you’ll know that Google is in hot water over one of the most serious privacy breaches in its history.

You’ll likely have heard that Google launched a new product, called Google Buzz,  that was meant to create a social network out of its email users.

And that major privacy flaws in the product led to abusive men getting access to the details of their ex wives, political activists finding their contacts made public for investigators to peruse and journalists having their sources “outed”. I’m one of those journalists.

Continue reading "How Google managed to reveal my sources" »

The hottest story in the Information Security world right now is the much publicised hacking of Google’s corporate network in China.

If you were skimming the headlines, you might think this story is somehow related to Google blocked searches and Chinese Government censorship. That is how it is being presented in much of the mainstream press, both locally and internationally.

For those who missed the initial story: Early last week Google suddenly announced that it may suspend its operations in China due to a highly sophisticated attack against its corporate network. Within days, it was revealed that up to 30 other tech companies (including Adobe) had been targeted by the same attackers.

Continue reading "China vs Google, a thrilling tale of IT espionage" »