21st Century

In the unlikely event anyone needed further proof of the embarrassingly quaint view of online shopping held by Australian retailers, then the public relations disaster that was Click Frenzy has confirmed all fears.

Hey, why can't I afford to stock the shelves anymore?

Despite predicting more than one million shoppers would visit the host site during the much-hyped 24-hour event, Click Frenzy fell victim to technological woes within minutes of launching on Tuesday night.

And while it took nearly three hours for would-be buyers to finally access the promised sale, problems were not confined to the host site with the online services of several participating stores also buckling under the strain. So much for assurances from organisers that they were prepared to cope with heavy traffic and that local retailers were finally ready to give their international rivals some serious competition. 

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  • P. Walker says:

    04:51pm | 22/11/12

    Sales?  If you were after a necessity like Sarah Jessica Parker perfume cut from $89 to $18, then that’s cool.  Everyone needs this! They must have done a deal with poor Jess to have her 95% royalties voided. Read more »

  • Me says:

    01:34pm | 22/11/12

    Gerry Harvey is the physical personification of all that annoys me about retail. The arrogance, the self-righteousness and the wholehearted belief that the contents of my wallet are his monopoly and that I should be prohibited from shopping around. It’s a distinctly Australian attitude to customer service. The shopkeepers have… Read more »

 

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