http://www.thepunch.com.au/tags/telstra/ Politics, political opinion, world news, sports news and the latest news and views updated live, daily on The Punch - Australia's best conversation. en Copyright 2012 The Punch penberthyd@newsltd.com.au penberthyd@newsltd.com.au Thu, 09 Feb 2012 01:45:28 +0000 Thu, 09 Feb 2012 01:45:28 +0000 Politics, opinion, world news, sports news, latest news, views, Barack Obama, Kevin Rudd, Julia Gillard, Nathan Rees, Malcolm Turnbull, Peter Garrett, Barnaby Joyce, Australian, federal politics, opinion polls, election, The Punch, thepunch, punch ExpressionEngine 1.6.7 http://blogs.law.harvard.edu/tech/rss 15 http://www.thepunch.com.au/images/punch-logo-rss.png http://www.thepunch.com.au/ 144 70 Politics, political opinion, world news, sports news and the latest news and views updated live, daily on The Punch - Australia's best conversation. Search The Punch keywords http://www.thepunch.com.au/search/ http://www.thepunch.com.au/articles/my-iphone-is-great-except-at-making-calls/ Sometimes it’s tough being a celebrity journalist. Not only do you have to constantly travel to Prague and party with Ben Affleck but you also have to do radio interviews. Earlier this week I was chatting to a Queensland radio station at about 7.30am when all of a sudden my mobile phone just cut out. Just immediately ceased to function, as if Philip Nitschke had caught it in a bad mood. I must admit I found this lack of reception strange, given that I was standing in a street in the middle of Sydney—as opposed to, say, Hitler’s bunker. feedback@thepunch.com.au (Tory Shepherd) Article http://www.thepunch.com.au/articles/my-iphone-is-great-except-at-making-calls/#comments http://www.thepunch.com.au/articles/my-iphone-is-great-except-at-making-calls/#item4335 Thu, 09 Feb 2012 01:45:28 +0000 The reintroduction of the Competition and Consumer Safeguards Bill is a key step towards delivering a vibrant and competitive telecommunications sector. It is in the interests of all Australians. The Gillard Government is committed to addressing the mistakes of the past and establishing an effective and efficient telecommunications regulatory framework. Reforms outlined in the Bill include restructuring the market to promote greater competition and strengthening consumer safeguard measures such as Customer Service Guarantee and the Universal Service Obligation. http://www.thepunch.com.au/articles/heres-why-we-need-to-split-telstra/ The reintroduction of the Competition and Consumer Safeguards Bill is a key step towards delivering a vibrant and competitive telecommunications sector. It is in the interests of all Australians. The Gillard Government is committed to addressing the mistakes of the past and establishing an effective and efficient telecommunications regulatory framework. Reforms outlined in the Bill include restructuring the market to promote greater competition and strengthening consumer safeguard measures such as Customer Service Guarantee and the Universal Service Obligation. feedback@thepunch.com.au (Tory Shepherd) Article http://www.thepunch.com.au/articles/heres-why-we-need-to-split-telstra/#comments http://www.thepunch.com.au/articles/heres-why-we-need-to-split-telstra/#item4295 Thu, 09 Feb 2012 01:45:28 +0000 The reintroduction of the Competition and Consumer Safeguards Bill is a key step towards delivering a vibrant and competitive telecommunications sector. It is in the interests of all Australians. The Gillard Government is committed to addressing the mistakes of the past and establishing an effective and efficient telecommunications regulatory framework. Reforms outlined in the Bill include restructuring the market to promote greater competition and strengthening consumer safeguard measures such as Customer Service Guarantee and the Universal Service Obligation. http://www.thepunch.com.au/articles/Hang-up-on-Telstra-but-let-them-know-why/ Telstra likes to talk the talk on customer service but it struggles to walk the walk. Despite what former Telstra PR boss Phil Burgess liked to tell anyone who would listen, Telstra doesn’t appear to top the list of Australia’s most-loved companies. Scratch the surface and there is a simmering layer of anger at the country’s biggest telco provider over a range of problems, as evidenced by the sharp increase in complaints about customer service to the Telecommunications Industry Ombudsman (TIO) – up 142% in 2008. feedback@thepunch.com.au (Tory Shepherd) Article http://www.thepunch.com.au/articles/Hang-up-on-Telstra-but-let-them-know-why/#comments http://www.thepunch.com.au/articles/Hang-up-on-Telstra-but-let-them-know-why/#item1217 Thu, 09 Feb 2012 01:45:28 +0000 The reintroduction of the Competition and Consumer Safeguards Bill is a key step towards delivering a vibrant and competitive telecommunications sector. It is in the interests of all Australians. The Gillard Government is committed to addressing the mistakes of the past and establishing an effective and efficient telecommunications regulatory framework. Reforms outlined in the Bill include restructuring the market to promote greater competition and strengthening consumer safeguard measures such as Customer Service Guarantee and the Universal Service Obligation. http://www.thepunch.com.au/articles/cooperation-with-telstra-give-us-a-break/ “It is the government’s clear desire for Telstra to structurally separate, on a voluntary and cooperative basis.” - Communications Minister Stephen Conroy. Let’s cut to the chase. There is nothing “cooperative” about what the government wants to do to Telstra. This morning’s announcement from Stephen Conroy, fulfilling his veiled threats to the giant company pretty much since winning government, is the end of Telstra as we know it. The 600-pound gorilla of the telecommunications industry will never be the same again. The government’s new laws, flagged late last year when it spectacularly locked Telstra out of the national broadband network project, are designed to break up the company and prevent it from undermining the NBN. In short, Telstra can’t continue to be the dominant force in all corners of the market. feedback@thepunch.com.au (Tory Shepherd) Article http://www.thepunch.com.au/articles/cooperation-with-telstra-give-us-a-break/#comments http://www.thepunch.com.au/articles/cooperation-with-telstra-give-us-a-break/#item1210 Thu, 09 Feb 2012 01:45:28 +0000 The reintroduction of the Competition and Consumer Safeguards Bill is a key step towards delivering a vibrant and competitive telecommunications sector. It is in the interests of all Australians. The Gillard Government is committed to addressing the mistakes of the past and establishing an effective and efficient telecommunications regulatory framework. Reforms outlined in the Bill include restructuring the market to promote greater competition and strengthening consumer safeguard measures such as Customer Service Guarantee and the Universal Service Obligation. http://www.thepunch.com.au/articles/bring-on-the-death-of-paper-billing/ Like most people the only mail I enjoy getting are personal letters, invitations and birthday cards. Like most people I also hate getting bills. They’re inefficient, a waste of paper, postage and labour. I also hate lining up to pay them, and don’t hang out for “personal interaction” with the lady at the Post Office. I also never remember to find a post box and when I have something to send by mail usually find it in the bottom of my hand bag ten days after it was due. feedback@thepunch.com.au (Tory Shepherd) Article http://www.thepunch.com.au/articles/bring-on-the-death-of-paper-billing/#comments http://www.thepunch.com.au/articles/bring-on-the-death-of-paper-billing/#item684 Thu, 09 Feb 2012 01:45:28 +0000 The reintroduction of the Competition and Consumer Safeguards Bill is a key step towards delivering a vibrant and competitive telecommunications sector. It is in the interests of all Australians. The Gillard Government is committed to addressing the mistakes of the past and establishing an effective and efficient telecommunications regulatory framework. Reforms outlined in the Bill include restructuring the market to promote greater competition and strengthening consumer safeguard measures such as Customer Service Guarantee and the Universal Service Obligation. http://www.thepunch.com.au/articles/deal-for-new-telstra-boss-shows-how-good-sol-was/ We always knew Sol Trujillo was a smooth talker. Now we know just how smooth. His replacement at Telstra, David Thodey, will be paid at least $1m, and possibly as much as $4m, less a year. Details of Thodey’s contract, released to the ASX this morning, actually say more about Trujillo than his successor. Trujillo may not have been able to bend the government to his will but he could sure strike a good deal with a pliant Telstra board. Thodey, who colleagues say is a good negotiator, will be paid $2m a year. Trujillo got $3m. Thodey could top up his pay with another $7.2m in bonuses if he hits certain targets. Trujillo’s bonuses could run to $10m. If Thodey, and Telstra, hit every target in the coming year, he could earn up to $9.2m. Trujillo took home $13.4m last financial year. feedback@thepunch.com.au (Tory Shepherd) Article http://www.thepunch.com.au/articles/deal-for-new-telstra-boss-shows-how-good-sol-was/#comments http://www.thepunch.com.au/articles/deal-for-new-telstra-boss-shows-how-good-sol-was/#item277 Thu, 09 Feb 2012 01:45:28 +0000 The reintroduction of the Competition and Consumer Safeguards Bill is a key step towards delivering a vibrant and competitive telecommunications sector. It is in the interests of all Australians. The Gillard Government is committed to addressing the mistakes of the past and establishing an effective and efficient telecommunications regulatory framework. Reforms outlined in the Bill include restructuring the market to promote greater competition and strengthening consumer safeguard measures such as Customer Service Guarantee and the Universal Service Obligation.