This cannot be happening, I thought as I filled in Centrelink’s Newstart application form.

Centrelink queue. Not exactly what you sign up for. Photo: News Ltd Library.

How could I have sunk this low?

I’m well educated, resourceful and have been a language teacher, conveyancer, legal secretary and newspaper journalist.

I’d sailed through several recessions with the smug attitude that unemployment was for the unemployable.

But now here I was, definitely employable but indefinitely unemployed, and running out of money.

Before deciding Coffs Harbour would be the ideal place to bring up my daughter, I’d researched the area – but not thoroughly enough. Some call this part of the world paradise, and in the good times I’d agree.

What I hadn’t uncovered was the flip side of the idyll – chronically high unemployment.

This beautiful region is overwhelmingly dependent on tourism, with only a fragile commercial infrastructure to sustain its 67,000 inhabitants through the long off-season. And then the global financial crisis struck.

But even if I’d known what to expect, I would still have assumed that low-paid part-time work, at the very least, would be mine for the asking.

I didn’t want or need a high-pressure full-time job with matching mortgage payments – been there, never again.

Coffs looked cheap and cheerful in comparison to London. It was, and still is.

However, there wasn’t enough work to go around when we arrived in late 2006, and by mid-2009, after I’d lost my third low-paid part-time job, the situation was much worse. The next job never materialised.

Once, I’d looked through narrowed eyes at anyone who claimed they couldn’t find a job. Now it was my turn to attract sceptical glances.

I registered with every employment agency in town, seeking any kind of work, but finally had no choice but to line up in Centrelink and apply for the dole for the first time ever.

I was very grateful my claim was accepted but with a 10-year-old child to support and mired in a maintenance dispute with her American father that could drag on for months or even years, I was suddenly having to keep us both on $400 a week.

That’s less than $60 a day for everything – car, mortgage, insurance, utilities, groceries, medical bills. As for books, clothes, toys – forget it.

My morale quickly plummeted, taking personal pride southwards with it.

I binged on chips and chocolate, wore old clothes, often didn’t bother to wash my hair or put on make-up.

As soon as I’d completed the morning’s internet job search, applying for around three jobs a week, I would doze on the couch.

Struggling to keep up a cheerful front for my daughter added to the strain. My nights were fractured and most waking hours were spent fretting.

Within two months I was crying on the shoulder of a sympathetic GP, who prescribed antidepressants.

The pills helped a little but the cause of the depression continued. What to do – sell up and downsize?

Agent’s fees and stamp duty would swallow at least $20,000. Let our place and rent a smaller one?

Jobless tenants are anathema to landlords. Put a lodger in the spare room? I couldn’t face the loss of privacy.

The job search failed to secure a single interview.

Nine out of 10 advertisers didn’t even acknowledge applications. (Dear employers: would it really be so much effort to write a one-line email saying “Thank you for taking the trouble to apply” and/or “Sorry, not this time”?)

An enormous winter electricity bill forced me to consider seeking help.

Would my bank, ANZ, consider an overdraft? “If you’re unemployed,” it replied, “we can only offer a $1,000 facility, at our usual interest rate, with a $5 monthly charge.”

Otherwise the Brotherhood of St Laurence, a charity with which ANZ has a tie-in, could assess me for a loan.

Country Energy mentioned that charities offer utilities vouchers. Uncomfortably aware that some people’s need was far greater than mine, I didn’t ask. Instead I increased my home loan, which in turn upped the repayments.

Six months on, this story has no fairytale ending – yet, anyway.

With the help of a psychologist, however, I’ve adopted a positive attitude and now wake up every morning with a smile (even if it’s sometimes a forced one).

I’m doing voluntary work and a TAFE course has given me hope of future employment, while our cost-cutting efforts have sparked a determination to reduce energy consumption as well as food bills.

We’re also eating better, as I’m now putting together fresh ingredients rather than grabbing expensive ready meals or takeaways, a slack London habit.

I count my blessings every day. I have a lovely home and a loving family, and I’m able to bring up my daughter in paradise, or the closest we’re likely to get to it in this world.

I wouldn’t go back to that old London lifestyle if you paid me.

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33 comments

Show oldest | newest first

    • John A Neve says:

      04:55am | 02/12/09

      Based on people I know, this is a fairly accurate account of unemployment.
      Although Claire is lucky, she appears to have her own home, it’s even worse I’m told, for those that have to rent.

      Technology and an increasing population will make finding work harder and harder. Do you remember the time when technology was going to give us more free time?  Well it has, but in the wrong way.

    • Lixn says:

      06:06am | 02/12/09

      Thank rudd for the boom in unemployment. Is he doing anything about it? Is he even in the country? Silly taxpayers indeed.

    • cats says:

      12:59pm | 03/12/09

      wtf, are you 12 years old? Rudd has nothing to do with the unemployment rate, which btw is not the worst we’ve had. Its the small businesses that are losing money as the spending curbs, and they have had to cut back on employees. And its the big businesses that are using the “gfc” as an excuse to fire everyone and move their businesses to China where its cheap. And it’s a whole lot more than that too. I’m pretty sure Rudd wants everyone in Australia working…

    • Wayne Hutchins says:

      06:15am | 02/12/09

      Been there as well Claire. I remember the first time in the line at cetrelink. I didn’t know where to look. I felt so wrong and like everyone was looking at me. I was with my wife but I couldn’t look at her. I am not ashamed to say I went out to my car and cried. Three figure salary down to unemployment benefits. These were the people I had (wrongly) looked down on!  It’s one hell of a shock to the system. Pleased to hear you come out the other end ok…So did I. Loose your ego and the process becomes much easier to handle.

    • Helen says:

      07:41am | 02/12/09

      I’m not as highly qualified as Claire but I am tertiary educated and I was in a bind when returning to work after having my first child. The system seems to go like this - if you have education no one will give you an entry level job because you are “overqualified” yet one can’t just step back on the merry go round as you’ve been out of formal employment for some time and need to skill up again. So for those who sneer at unemployed people as being too up themselves to take a lower job, I really tried but always got the “overqualified” excuse even though I wasn’t ready to walk into a managerial or professional position!

    • Eric says:

      08:07am | 02/12/09

      Welcome to the Rudd Economy.

      Things were better under Howard, after the disastrous Hawke/Keating years.

      Wonder why periods of Labor government seem to correlate with poverty and high unemployment? Surely it must be a coincidence ...

    • thatcherschild says:

      09:35pm | 02/12/09

      “Welcome to the Rudd economy” , well that made me laugh.
      Seems youve forgotten the financial crisis we are going through began under Howard and Bush, with all their greedy Wall St and corporate mates squeezing every last penny out of “the battlers”.
      The Rudd economic response STOPPED Australia joining the rest of the world in the major meltdown.
      The “handouts"last xmas kept retailers ticking over and jobs in place.
      And yes, the money for the handouts came from Costello’s surplus - our tax dollars that he sat on instead of investing in education, health etc.
      Maybe for you Eric, living under your rock, things were better under Howard, but for our family things improved greatly when Rudd got in.
      But then to you, our family doesnt count, cos even though we are law-abiding tax payers we are also a pair of feminist lesbians, oh the horror.

    • BMJ says:

      08:18am | 02/12/09

      Well if you got paid for this article remember to tell Centrelink!

      Coffs Harbour! What were you thinking!

    • COF says:

      08:25am | 02/12/09

      “Welcome to the Rudd Economy.
      Things were better under Howard, after the disastrous Hawke/Keating years.
      Wonder why periods of Labor government seem to correlate with poverty and high unemployment? Surely it must be a coincidence ... “

      You know what I wonder? I wonder whether pathetic partisans actually believe what they say is the truth.
      It’s a little more complex than that Eric. Most people here know it is. You’ve just made yourself look a little silly.

    • Jimbo Jones says:

      09:03am | 02/12/09

      ‘Things were better under Howard, after the disastrous Hawke/Keating years.’  Bwaaahahahahahahaha! Joke of the day! Heee heee heeee! Things were better under Howard if you were a rich-fella - the rest of us suffered just the same.  Howard, Keating, Hawke etc - unemployment existed under all of them, it was degrading and brutal then, it’s degrading and brutal now.  Wasn’t it the libs who said unemployed people ‘wanted’ to be unemployed, because they enjoyed ‘playing pokies and smoking expensive cigarettes too much’... oh, and apparently they were lazy.  Ah, the good old days when Howard and Costello picked on anyone not earning over 100k - I have such good memories (just like the time I went to Cambodia and hung out with that delightful humanist Pol Pot).

    • T.Chong says:

      09:05am | 02/12/09

      Claire : Seen a similar story countless times in the bush.. Despite what we are constantly told in the media, the bush is not the national solve all. Unemployment is high.
      In a country town,skilled jobs are harder to get (obvios lack of demand) and once you get a job you keep it, the old saying is “You have to wait for someone to die or retire”(for that job) and it is literally true.
      Because of so little choice , it was no wonder that so many employers in regional Oz were keen for Abbotts Serfchoices- what are you going to do if the job conditions are bad? Move ?or travel huge distances each day?
      And yes, landlords know a captive market,and gouge accordingly.
      Yur scenario has happened to thousands of others

    • AdamC says:

      09:34am | 02/12/09

      I wonder if unemployment has become highly regional. Certainly, you see a lot of ‘help wanted’ signs in Melbourne, despite the GFC. But then, tourism is a notoriously fickle industry (not that we’ve ever got too many tourists down here)!

      And I note your emotional and psychological response to your situation. I wonder if sometimes we don’t overly ‘medicalise’ what may be quite normal emotional responses to misfortune. In any event, it is good that treatment has helped you stay positive.

      This was a very good piece indeed. Just what the Punch should be doing: something a little different.

    • Jade says:

      09:37am | 02/12/09

      Its sad that so many families are facing this same problem at the moment.  Why hasn’t something been done to curb the rising cost of living.  I just heard yesterday that QLD is getting yet another electricity bill increase.  Rent, food and car expenses are rising and dont forget the 3rd interest rate rise and Westpac raising the rate more than double yesterday. 

      For a “lucky” country we seem to have a lot of people living like this.  Something needs to be done to fix the problem now, I cant imagin how bad it will be in 20 years.

      I’m just thankfull that my partner and myself have kept our jobs and are still reasonably confortable.

    • BT says:

      10:21am | 02/12/09

      You are lucky that this has only happened to you once in your life time - since I was 17 I have been cycling in and out of this system (not through laziness but a variety of other reasons). It’s an awful thing to go through but these things do help to ground us and teach us a lesson. People are all too quick to point the finger at the so called “dole bludgers” without looking at the socially constructed reasons why poverty/disadvantage and unemployment exist. Unemployment serves a purpose for the elite - if we had full employment wage demands would increase. Therefore the government deliberately allows approx 5% of unemployment to occur to curb this. However, unemployment keeps the rich rich and the poor even poorer. As globalisation and the loss of manufacturing to overseas markets continue we will see unemployment, particularly with full time jobs, continue to rise. Housing prices, which home owners think are a good thing without realising that the skyrocketing prices is actually to their detriment, continue to increase the divide between the rich and the poor. The Rudd government are trying to create jobs by investing in green technologies, but it’s a highly specialised area that many will not be able to compete in. If you can, the only thing you can do is research emerging markets and upskill to be globally competitive and pretty much give up on the ‘lifestyle’ rubbish home shows encourage (in the short term anyway). Retiring to the country is something people wait until retirement to do for a reason. I’m paying a fortune in rent and don’t have the opportunity to move back home to save for a deposit, so it’s difficult for me to feel sorry for someone who already has their own home - sorry if that sounds harsh but that’s just how it is - life is getting tougher.

    • Matthew says:

      10:31am | 02/12/09

      Great read Claire.  If only our Emperor Rudd would take time from trying to save the world and it’s inhabitants, to trying to help Australians who are in a bind and who have paid their taxes for the last 10,20,30 years or so, we may get back the quality of life that Australia is famous for.

      I haven’t been in your situation yet, but I can understand how it can get you down.  Keep up the positive attitude.

    • T.Chong says:

      10:34am | 02/12/09

      Additt :Claire hope the therapies work. A crap situation to be in, but even if bleak at the moment,,yur outlook and family is all important in these times.
      Stay cool with it.

    • S.L says:

      11:02am | 02/12/09

      Claire I sympathise with your situation but as has been mentioned here “Coffs…what were you thinking?” I went through the enemployment roundabout in the early 80s. After 3 months my father who at the time drove taxis said “1 more month of this and you’re getting your cabbies licence. The next week as luck would have it I got a (fulltime) job as a storeman. Try door knocking as fronting a boss can be a bigger foot in the door than applying through an agency. I’m sorry but I still go by the thought if you want a job you’ll find one.
      I have a friend living (and working) in Byron Bay which is probably worse for work than Coffs and he tells me backpackers will stop in for a few months before moving on. A typical scenario is they’ll do the rounds of the pubs, clubs and resorts and within a week or 2 of arriving they’ll have a couple of shifts as a “glassy” at the pub per week and maybe weekend work as a kitchen hand at a resort so before you know it they have enough money coming in to survive on and save a bit before moving on where the local “Ferels” couldn’t comprehend what a days work is!
      @ Eric…. My only periods of unemployment were during the Frazer years casused by the policies of his treasurer Mr John Howard. I found my feet during the Hawke/Keating years then had to tighten the belt again when the Howard/Costello government introduced the GST.

    • stephen says:

      01:07pm | 02/12/09

      Sell yer car.
      Sell yer house.
      Put yer things in storage, grab yer daughter by the hand and go travelling, cause if you were on anti-depressants after 2 months on the dole, you need life, not money.

    • Ben G says:

      02:03pm | 02/12/09

      Reply to author from employers: Yes, it really is too much to write you an email or phone you or do anything. If I phoned back every poor sod that asks for a job, I’d lose half an hour a day. I’m sure you can appreciate that those of us who still have jobs aren’t keen to waste that much time.
      Sorry it’s inconvenient, but here’s a decent rule: Assume you didn’t get the job. If you got the job, we’ll call you. Other than that, you didn’t get the job.

    • Jade says:

      02:39pm | 02/12/09

      Why can’t you get your secretary or admin person to do the letters up. I used to do that for my old boss and all he would do was sign them all.  At least it lets people know of they have a chance or not.

    • Steve H says:

      07:38pm | 02/12/09

      I suppose you’re so busy you wouldn’t have time to be polite and properly decline. You’re an example of ‘everyman for themselves’ culture brought on by the Howard years. Shame on you.

    • SM says:

      12:17pm | 03/12/09

      You just know that Ben G’s surly attitude would extend to his treatment of those he actually does employ, and probably also to his customers. Wouldn’t it be great if he stopped getting ANY applicants for his positions? Try being a bit polite Ben, you’ll be surprised how much happier you become

    • sha says:

      03:43pm | 02/12/09

      Just secured my first fulltime job since 1998.AM SO HAPPY… but with the same company I have slugged in casual hours with for 3 years. I just worked hard…was available to work and never took my eye off the main goal of fulltime permanent employment. This has been the hardest period of my life. 3 years no leave no weekends…Rudd? I wouldn’t wish it on my worst enemy. My electricity was to be disconnected in 2 days time.I rang and said I HAVE A FULLTME JOB so they extended it. I have kids .They are going to have a great christmas all through my own efforts and never giving up.

    • Helen says:

      07:33am | 03/12/09

      W00t!! Happy for you Sha! Congratulations and merry Xmas!

    • SM says:

      11:36am | 03/12/09

      Congratulations to you.  Sounds like you really earned it.  Enjoy your Xmas

    • SM says:

      04:11pm | 02/12/09

      Certainly feel for you Claire, and no doubt it’s been difficult on you and your daughter.  The last part of your piece is concerning though;

      ” I have a lovely home and a loving family, and I’m able to bring up my daughter in paradise, or the closest we’re likely to get to it in this world. I wouldn’t go back to that old London lifestyle if you paid me.”

      It’s nice that you like Coffs Harbour, it’s certainly a picturesque town.  I’m not sure though, why you think you have the right to sit back in “paradise” and have your lifestyle and your daughters lifestyle paid for by those who work. Could you explain to us why it’s fair that I should work so that you can live in paradise in Coffs Harbour and not work?  Perhaps we could swap for a while.  How about I move to the Gold Coast,  and you send me a proportion of your money every week?  As well as sending me a proportion of your money, you can also send a proportion to every other person who doesn’t work.  How does that sound?

      If there’s no work in Coffs Harbour, after a period of time it’s only fair that you relocate to somewhere where your chances of getting work are increased.  Come to Sydney, there’s plenty of work here.  May not be in the legal profession or in journalism like you’re used to, but at least we can stop supporting you.  You’ll also have more money than you do now.

    • Andrew says:

      04:30pm | 02/12/09

      Start your own business.

    • AdamC says:

      04:30pm | 02/12/09

      You are right, Jade. It is rude and ridiculous for an organisation not to respond to those who apply for a role it advertises. A brief email sent to each unsuccessful applicant, even in standard form, comprises a tiny fraction of the time taken to hire a new employee.

      Ultimately, organisations treat everyone the same way. If an organisation doesn’t treat job applicants like human beings, it will treat clients, employees and suppliers with the same contempt. That is how people, and their creations, work.

    • sha says:

      04:39pm | 02/12/09

      Yes SM I saw “that london lifestyle"comment too. Well bully for the writer but like all families circumstances change.I travelled and then I got divorced. then I was lost in a sea of centrelink and CSA misery. I took menial,awful jobs….woolworths nightfill fridge and freezer department….workers club plate collecter…. console operator anywhere…I even was a loolypop lady at the local primary school. I think the writer will be ok if she stops putting her degree and work experience on the resume.

    • davido says:

      05:47pm | 02/12/09

      I feel very sorry for you. Years ago I found myself in the same situation.
      Laid off when hard times hit I was qualified, ready and keen to work. But no jobs. Casual laboring and shelf stacking lasted for 18 months and then nothing.

      I was reduced to the dole and worse still moving in with my parents. It took two years of hard graft to get back into the ‘secure’ workforce.

      For those of you who think it wont happen to you. Think again. It can be a steep, fast and slippery slope.

    • sha says:

      06:39pm | 02/12/09

      Yes indeed davido.In 1989 I was paying 18% in mortgage interest rates.See how that pans out today.It has taken me literally years to claw back a lifestyle and in that time my children are now teenagers. Two are already working and going to school as I did as they know its the only way. Maybe its not such a bad role model.

    • Beenthere says:

      07:42am | 03/12/09

      Welcome to the real world! You always need to do your research thoroughly whatever state you’re in.Why is it that when people emigrate from Britain they think they will walk into a job without retraining or proving their qualifications?Something about us still being a colony?

    • Claire Struthers says:

      11:53am | 15/12/09

      Claire here - thanks very much to all who commented for your sympathy, which really touched me, and your constructive comments. I certainly don’t expect to be subsidised by the taxpayer - I’d far rather be a productive member of society, as I had been since I left university.

      So ... my house in Coffs is on the market and I’m aiming to move much closer to Sydney. I’m doing some freelance writing for an investment website and some admin work for a solicitor. Not off Newstart yet but aiming to be so by the time we move house. (And BMJ, I’m sure the good Punch people won’t mind me saying that contributions to this site are unpaid.)

      In the meantime, my thoughts go out to all who are worse off than me and have lost their homes. I’m also doing charity work, if that’s any consolation to those of you who think I’m daft or spoiled!

 

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