Recently, an oily looking salesman in a shopping mall unexpectedly grabbed my hand and starting rubbing some cream into it.

Someone being a pain? Saying rude things about cute animals like Knut the polar bear can help.

He had a mono brow and a lank, black ponytail at the nape of his neck. 

‘Oh, very dry hands,’ he declared triumphantly as he massaged in the cream.

‘Um, what is that?’ I asked.

I’d been a million miles away when he’d slithered up and coiled himself around me. I felt a bit caught by surprise.

The salesman mentioned something about the Dead Sea and unfortunately took my question as a sign I was interested.

He started trying to pull me over to a sink and some sort of scrub.

‘I don’t have time,’ I said shaking my hand free.

‘It won’t take long,’ he persisted.  ‘Come on!’

‘No thanks,’ I replied with an apologetic smile and began to walk away.

Something then happened which deflated my mood.

When the salesman saw that he couldn’t sell me anything, his demeanour instantly changed from over-friendly attentiveness to utter contempt. He gave me the most irritated, dismissive look imaginable.

His lip curled and he rolled his eyes. As I caught the escalator up to where I was meeting friends for lunch, I noticed to my surprise that my eyes were pricking with tears of irritation and anger.

Why had this salesman, who really was completely insignificant, had such an impact on my mood?

It’s odd how sometimes the smallest things can ruin our day and affect our sense of well-being; an aggressive salesman, a rude motorist, a snappy colleague.

They’re not important in the big picture but they make an impact nonetheless.  On this occasion, the greasy salesman caught me when I was already a bit blue. He made me feel small in the way that only beauty practitioners can, whether it be about dry hands, blemishes, frizzy hair or whatever else.

I was also upset because even though I’d not invited this man to barge into my day, I’d behaved politely. Yet he had not treated me with courtesy. I’d upheld my end of the social contract; he had not.

Luckily, mood can unexpectedly swing back up again too.

All sorts of things can lift the spirits: a pretty tree, a friend with funny one-liners, an unexpected card in the mail, a colleague handing around some chocolates, an hilarious video on you tube, a dog with a wagging tail, walking into a room that smells of baking, a glass of wine.

I don’t mean to go all Pollyanna on you, but I thought that for this fortnight’s Well-readhead, I’d pick 10 things to hopefully make you feel good and make up for any minor irritations the day brings.

  • I’ve been a fan of the Australian writer, comedian and film encyclopaedia, Tony Martin since his days on The Late Show.  He has a website full of unusual and interesting articles called The Scrivener’s Fancy.  I highly recommend it.
  • What makes something funny?  And how do comedians think up jokes?  Charlie Brooker puzzles it out in The Guardian.
  • The show Mad Men has been a huge hit.  If you’re a fan of the program or its 50s look, check out HBO’s clever new promotional website.  You can make an avatar of yourself in Mad Men style.
  • If your mother keeps a photo of you with braces and a perm on the mantelpiece, you may find some solace here.
  • Nearly 13 million people have watched these ridiculously cute otters holding hands.  Make sure you keep watching until the end.
  • If cute otters make you feel nauseous, you need a dose of F*** you Penguin, where they tell cute otters what’s what.  I know I’ve linked to this website before, but it’s the gift that keeps on giving.
  • If poking fun at cute animals appeals to you, then poking fun at badly dressed celebrities may appeal even more.  If so, take a look at Go Fug Yourself.
  • One of the books on the Booker Prize long list this year is ‘Me Cheetah’ by James Lever.  It follows the story of Cheeta the Chimp and his adventures during the golden years of Hollywood.  Everything I’ve read about it says it is absolutely hilarious.  My local bookshop told me it’s not available in Australia yet, but the first chapter is published online as an extract.
  • Talladega Nights is a Will Ferrell film that sends up Nascar culture in the US.  Almost every line in this scene, in which Will Ferrell says grace, had me in hysterics.
  • When Alison Byrnes was a teenager, she wrote a fan letter to the film writer and director, John Hughes, who died last week.  Improbably, he wrote back and they became pen pals for a couple of years.  Alison wrote a blog about their correspondence and it’s really great.  The story has since been picked up by The Wall Street Journal and National Public Radio.

Most commented

23 comments

Show oldest | newest first

    • Margaret Gray says:

      08:16am | 12/08/09

      “oily looking salesman”
      “He had a mono brow and a lank, black ponytail at the nape of his neck”
      “he’d slithered up and coiled himself around me”
      “the greasy salesman”
      “He gave me the most irritated, dismissive look imaginable”

      Perhaps, Ms Sales, he was just reflecting the obvious and utter contempt you held in your eyes for him?

      He was just doing his job.

      “I’d behaved politely”

      Um, no.  No you did not.

    • Mark Fahey says:

      08:51am | 12/08/09

      Margaret are you for real? I am so sick of not being able to walk in a shopping center or street mall without multiple attempts to “stop for a chat” by salespeople or groups such as the Cancer Council. Regardless of whatever good the Cancer Council does I will never give them a cent as long as they employ pushy people that try to extract money from every person that passes.

      I don’t even go to some areas of North Sydney because of these sprukers. The bookshop, Subway and other stores in North Sydney miss out on my business everyday because they are in the street mall at North Sydney that has a least four people “just doing their job” every lunch time.

    • Phil says:

      09:45am | 12/08/09

      Unsolicited comments on your appearance:  Bad.
      Touching without being invited:  Worse.

      He might have been “just doing his job”, but he wasn’t doing it well.

      In contrast, the time I got accosted by the Dead Sea Salt salesperson, she was so lovely I wanted to get down on one knee and propose to her.

      So it broke my heart when I didn’t end up buying the sea salt.

    • OldShopper says:

      09:53am | 12/08/09

      Don’t grizzle give up going to malls.Life can be full without them believe me!Making judgements is something we all do but it doesn’t help does it?

    • Ian F says:

      10:01am | 12/08/09

      My standard spruiker-avoidance tactics in such circumstances include responding to the often-used introduction “Can I ask you a question?” with “You just did” or alternatively by feigning a complete ignorance of English and responding to them in either Hebrew or Japanese.  I accept that these tactics may be harder if you are a public figure and speaking Hebrew might only encourage them if they are flogging Dead Sea salts.

    • Eric says:

      10:12am | 12/08/09

      Any salesperson who touches you without permission is acting outside boundaries.

    • Andrew says:

      10:39am | 12/08/09

      YouTube
      Sneezing Baby Panda

      I defy anyone to not love this!

    • TJ says:

      10:44am | 12/08/09

      “It’s odd how sometimes the smallest things can ruin our day and affect our sense of well-being; an aggressive salesman, a rude motorist, a snappy colleague”, a Margaret.

      Really seems like she missed the point.

    • Margaret Gray says:

      10:52am | 12/08/09

      “Regardless of whatever good the Cancer Council does I will never give them a cent as long as they employ pushy people that try to extract money from every person that passes.”

      Until you or one of your family needs them of course.

      Then - as a VOLUNTEER - you’ll be screaming at people in the street to give you money.

      Instead, learn some manners.

      If you are capable, a polite “no thanks” will usually signal your intent to the VOLUNTEER.

      Try it next time you are ‘accosted’ in the street by a non-government supported CHARITY VOLUNTEER.

    • John T says:

      10:53am | 12/08/09

      ‘“Me Cheeta” should be available in Australia, Leigh, if only in an edition published before James Lever was outed as the author.  I borrowed a copy from a local library several months ago. It may not win the Booker Prize material but it’s very funny in places.

    • bec says:

      11:59am | 12/08/09

      Oh god, I know those people. They work at just about every shopping centre. I have a huge phobia of people touching my hands and I’ve never even had another person cut my nails, much less give me a manicure or rub cream into it. You can’t even get away with putting in earplugs or pretending to talk into your phone. Yeesh.

    • @empatt says:

      12:43pm | 12/08/09

      A great story on ‘the mall’ in New Yorker magazine said malls were walking conveyor belts for lipsticks, the ultimate mood pickmeup

    • Lachlan says:

      01:50pm | 12/08/09

      Margaret Gray you must work in sales if you’re trying to defend this sort of behaviour. And why use emotional blackmail to make your point - “until you or one of your family needs them of course”. There are far more constructive ways of raising money for good causes than button-holing people at the shopping mall. Eg. fund raising events, where people make it their choice to attend knowing that their money is going to a good cause. Or well cleverly thought out campaigns like Movember.

      I agree with Mark Fahey, no matter how honourable the cause is, I wish these people would leave us in peace.

      Also, Leigh did exactly as you advised in your post above: she said “no thanks” before walking away. What is so offensive about saying no to a pushy sales person?

    • Rebecca says:

      01:57pm | 12/08/09

      Those people from that company are awful. Avoid them at all costs. Often a polite ‘no thanks’ is completely ignored.

    • Rachel says:

      02:26pm | 12/08/09

      Thanks again Leigh. I look forward to Well-Read-Head every fortnight

    • John says:

      03:13pm | 12/08/09

      Margaret, the “charity volunteers” you refer to in the shopping centres, are usually paid contractors, who often receive a commission corresponding to the amount of people they sign up.

      Leigh, great article - you should have Kerry O’Brien’s job.

    • jim says:

      03:17pm | 12/08/09

      Leigh, you should have yelled out “OUCH THAT HURTS, What did you put in my hand? ACID???”, then run away from them.

    • bec says:

      05:22pm | 12/08/09

      John is correct - they are hired by Cobra, a company also responsible for the people who knock on your door at 8pm at night trying to sell you AAPT. If anyone is selling a raffleticket for the lifesavers, it’s them too. They are commission-based salespeople who aren’t doing it out of any altruism.

    • Duncan says:

      08:39pm | 12/08/09

      Margaret really has missed the point. Touching someone unexpectedly is disrespectful enough; slapping a substance on them without permission is downright rude at best and displays an appalling ignorance of the possibility of sensitive skin and an adverse reaction. If someone tried it with me, they’d come to regret it. Pushy is one thing, invasive is totally different.

      As for his changing demeanour, he firmly shut the door on any possibility of a better result next time, should the opportunity arise. In my brief dalliance with sales, no matter how disappointed I might have been at failing to clinch a deal, I would always be polite and cheerful, giving the would-be client no reason to look unfavourably on the experience, nor to complain about me to all & sundry.

    • Bitten says:

      09:40pm | 12/08/09

      I normally just hold my eye contact at about chest-height and keep on walking. The moment you make eye contact, the mall-lurkers think they’re in!

      The only time I have ever really let go on someone in public is when I was in Sydney for a hens weekend, had just flown in from Paris the night before and was beyond jet lagged. Was walking through Hyde Park and it seemed to be a big day out in the park lots of reps for different unions having marches, bands and placards, as well as a fair showing from people wanting to free Tibet among other things. It was insanely crowded and it took me nearly 10 minutes to negotiate my way simply across the park (am quite short in real life. Online, maybe 5"10). I have no idea which cause the last poor person who asked me to sign their petition was supporting but I was very worn by this point and went with: This is a free country dammit! You’re free to hold your placard and I should be free to walk through a public space without you and 5000 mates rubbing up against me and getting in my face asking me to sign your freaking petitions!

      I’m pretty sure there’s a very special circle of hell reserved for me now.

    • Dan says:

      03:23am | 13/08/09

      Margaret, it’s simple; NOBODY has any right to touch someone else without permission. Everything else is irrelevant.

    • Lauren says:

      11:02am | 13/08/09

      @ Margaret - sorry to burst your ‘holier than thou’ bubble, but those Cancer Council peeps get PAID, they are not volunteers hun.LOL @you… Just letting you know.

      ps - i can’t stand anyone coming up to me trying to sell stuff or get money for anything - so i say no thanks and keep moving…what is impolite about that?? hmmmm.I think someone rolled out of the wrong side of the bed this morning…..

    • hotel buchen griechenland says:

      09:19pm | 15/04/10

      Regard Ground,assess record least hardly studio dry left responsible traffic spot birth emphasis box the refuse parent might no wonder declare under along fine enemy representative band membership politics agreement skill prove conduct scientist disease regional number wave approach hand must investigation watch accompany perhaps choose seriously task around recognition green serious attention object amongst key believe develop tour present element wonderful play additional letter activity clear stay maybe for heart combination result month play contrast ago winner alone good relationship hate congress bird popular elderly

 

Facebook Recommendations

Read all about it

Punch live

Up to the minute Twitter chatter

Recent posts

The latest and greatest

The Punch is moving house

The Punch is moving house

Good morning Punchers. After four years of excellent fun and great conversation, this is the final post…

Will Pope Francis have the vision to tackle this?

Will Pope Francis have the vision to tackle this?

I have had some close calls, one that involved what looked to me like an AK47 pointed my way, followed…

Advocating risk management is not “victim blaming”

Advocating risk management is not “victim blaming”

In a world in which there are still people who subscribe to the vile notion that certain victims of sexual…

Nosebleed Section

choice ringside rantings

From: Hasbro, go straight to gaol, do not pass go

Tim says:

They should update other things in the game too. Instead of a get out of jail free card, they should have a Dodgy Lawyer card that not only gets you out of jail straight away but also gives you a fat payout in compensation for daring to arrest you in the first place. Instead of getting a hotel when you… [read more]

From: A guide to summer festivals especially if you wouldn’t go

Kel says:

If you want a festival for older people or for families alike, get amongst the respectable punters at Bluesfest. A truly amazing festival experience to be had of ALL AGES. And all the young "festivalgoers" usually write themselves off on the first night, only to never hear from them again the rest of… [read more]

Gentle jabs to the ribs

Superman needs saving

Superman needs saving

Can somebody please save Superman? He seems to be going through a bit of a crisis. Eighteen months ago,… Read more

28 comments

Newsletter

Read all about it

Sign up to the free News.com.au newsletter