We live in an era consumed by communication technology. Walk into any home, library or education institution and you are bound to find a young person tweeting, poking, emailing or texting a friend, rather than engaging in a face-to-face conversation.

Now mosey along…and have a proper conversation.

We know from studies that most Australian teenagers use instant messaging at least once a day and that when given a choice, young people nominate the internet, not TV or their mobile phones, as the one piece of technology they could not live without.

Undoubtedly, there is immense value in young people possessing these new communication skills - but are they losing the ability to effectively communicate face-to-face in the process? 

A survey which examined the attitudes of 315 owners of small and medium-sized businesses across Australia by SmartCompany with Roy Morgan Research and Dun & Bradstreet, revealed that 48 per cent of employers were disappointed by the communication skills of their generation Y employees.

In light of this and the increasingly competitive job market, it has never been more crucial for young people to learn how to confidently sell and communicate their ideas in a face-to-face environment, especially to potential employers. 

Kids that come from disadvantaged communities often don’t get the same opportunities as their more advantaged peers, yet when they enter the working world they are expected to compete on an equal footing.

To help young people develop vital communication skills, we recently got together with the National Institute of Dramatic Art (NIDA) to deliver free communication and presentation workshops to students from disadvantaged backgrounds.

The workshop attendees were drawn from our recently launched Learning for Life Alumni. Our Alumni is unique, in that it is not affiliated with any one university, but brings together students from many different tertiary institutions, all of whom share a background of support through The Smith Family’s tertiary scholarship and mentoring scheme.

About 16 students attended the first two half-day workshops at NIDA in Sydney. The workshops are designed to be fun, as well as practical, teaching students to maximise their natural ability to communicate genuinely, authoritatively and persuasively. Exercises helped them increase their body awareness, relax and control their breathing. 

Head of Corporate Performance at NIDA, Barbara Warren, said when students first walked through the NIDA doors they felt a little daunted by the incredibly overwhelming space of the facility and the famous faces that have graced its stages, however within an hour they were positively shining with their own personal brand of starlight having embraced the techniques.
Indeed as one student wrote to us afterwards:

May I just say, thank you, thank you thank you for thinking of me and letting me into the NIDA workshop. I had an absolute ball!! It has been almost a lifelong dream for me to go to NIDA and I was so excited. I have just decided that as soon as I finish uni and get a job, I will be doing an acting and presenting course which will run every Saturday for a year. My eyes just lit up when I walked in, I have been receiving NIDA pamphlets every semester since year 7 in high school!!! But I never got to sign up for anything because I just can’t afford it. It’s where I’m meant to be and I know it! But my parents and you guys ensured I get a ‘proper’ education at uni first. And you were right, I absolutely love what I do and if anything, uni has opened my eyes to the media world and I think NIDA will polish my skills even more and teach me so much more. I haven’t stopped smiling since I stepped [through] those doors! So thank you!!

It’s great to hear that programs like these are making a difference in the lives of these young people - and in doing so, helping reaffirm the value of face-to-face communication.

 

5 comments

Show oldest | newest first

    • stephen says:

      12:18pm | 17/07/09

      A lot of people are still talking Elaine.They’re just not saying anything.

    • Jim says:

      03:31pm | 17/07/09

      While I think it’s great you gave 16 kids a fun day out at NIDA, I don’t think the supposed problem of face-to-face communication exists as you see it.

      From your photo, Elaine, you appear to be about retirement age. So I wonder if this isn’t more a case of fearing the new or being left behind by a changing world. As you point out, kids are communicating more than ever, but just because they’re doing so in a way that is alien to you doesn’t make it detrimental to the kids. Maybe the only detriment is to the confused baby-boomers who are still hanging-on in the workplace?

      It’s a new world from the one you grew-up in, and change must seem like it’s happening very fast.. But the kids are communicating just fine - and in more ways than you could ever have imagined.

    • julie murray says:

      05:05pm | 21/07/09

      Here, here Jim.  I agree fully. As a parent of a young man I am very aware that my son spends loads of time engaging in face to face communication (you just can’t really text etc from a surfboard) as well as mobile phone communication, facebook, myspace and no doubt twitter. It’s a brave new world out there Elaine, and while you view it as possibly full of communication complexities, the salient point is of course that technology has greatly and irreversibly enhanced our styles of communication.  My mum is 70 years of age and has been emailing for a few years and has her own facebook page.  Face to face communication is clearly vital and will always be so, change is part of life and three cheers to our younger generation for dealing with it…...I think our youth are very savvy and possibly far better at communicating than other generations! Btw (that is text speak for by the way Elaine) get onto facebook or myspace Elaine, you just might enjoy it.

    • Compote says:

      11:12am | 14/08/09

      I wonder how often someone your age stops to actually talk to a young person? Out of touch!

    • hjfghhk says:

      03:11pm | 13/03/10

      im 15 n my communication skills r gr8 thnx
      OR
      I’m 15 and my communication skills are great thanks.

      see, i love technology and texting and talking to my friends on facebook, but I can still talk properly

 

Facebook Recommendations

Read all about it

Punch live

Up to the minute Twitter chatter

Anthony Sharwood

#markwebber just wasted petrol faster than everyone else in monaco #f1

Anthony Sharwood

In my sports column on The Punch tomorrow: why Eurovision was easily the best game on the weekend. Mummy bloggers, you'll like this one!

Daniel Piotrowski

The Logies could learn a lot from Eurovision #lamethings#sbseurovision

Daniel Piotrowski

RT @ellehardytweets: Already despondent about the next fifty one weeks. #sbseurovision

Recent posts

The latest and greatest

Abbott’s crass logic: trash the Parliament in order save it

Abbott’s crass logic: trash the Parliament in order save it

An email was sent to almost every politician in Australia this week saying that someone should cut off…

Our special forces don’t always need special treatment

Our special forces don’t always need special treatment

We admire them, but we’re not entirely sure why. We allow them to operate in the shadows; we rarely…

A good holiday is about unrest, not rest

A good holiday is about unrest, not rest

Like a fat full-stop, it lay in my hand. A small orange – not exactly fresh, but purchased anyway…

Nosebleed Section

choice ringside rantings

From: They must pay for one’s bitter disappointments

Michael S says:

"A teacher at Geelong Grammar had criticised her for using words that were too long, which had left her confused and had made her doubt her ability to write essays. She became ''quite distressed'' when her English marks began to fall." I can sympathise. My scholastic mentors conveyed to me a causal relationship… [read more]

From: Welfare for breeders is a bonus for everyone

Change Up! says:

I have no problem paying my taxes. As a single, childless person on a very decent income, I can afford it and not have my life severely altered. Plus I understand that my taxes paying for things like schools, childcare and infrastructure is ultimately a good thing. A better community is better for me… [read more]

Gentle jabs to the ribs

They must pay for one’s bitter disappointments

They must pay for one’s bitter disappointments

A private school girl’s family is sueing her elite, extremely expensive private school for not… Read more

243 comments

Newsletter

Read all about it

Sign up to the free daily Punch newsletter