THE German or Japanese languages may have one, but there is no word in English which accurately conveys the crushing, overwhelming sense of misery felt at the end of a good holiday.

It doesn’t seem to matter if you’ve had one week off or four, whether you love or hate your job. The first day back at work always feels like a special kind of hell when you wistfully recall where you were and what you were doing a week or so prior.

Talking to a mate yesterday, who like me was on his first day back after a three-week break, it struck us how so much of this dislike of modern work doesn’t stem from some irrational hatred of having a job. Instead, it’s to do with a justifiable sense of frustration at the way we are often compelled to do our jobs.

So much of what passes for alleged efficiency and organisation in the modern workplace is actually entrenched inefficiency or extremely well-organised, ritualised time-wasting. We hold meetings at which decisions aren’t made at all but options discussed, with the participants often feeling like they should say something for the sake of it rather than contributing an achievable idea.

Don’t miss: Get The Punch in your inbox every day

Sometimes it’s so stupid that you actually feel like you’re living through an episode of The Office.

Get this: My friend works in a medium-sized part of our federal bureaucracy.  His managers recently decreed that, in 2010, they would tackle once and for all the scourge of the meeting culture.

That is, a culture whereby so much time and energy is wasted sitting around in conference rooms and phone hook-ups.

To combat this, a meeting was called to discuss strategies to curtail the meeting culture.

And it went for three hours.

A list of dotpoints was drawn up which over the coming weeks staff will be required to “action’’ - “action’’ being a noun, by the way, not a verb, despite its bastardisation in the above context at the hands of the human resources theorists, life coaches and change management consultants.

The least productive meeting Australia has seen of late was held almost exactly two years ago by (the then) newly-elected Prime Minister Kevin Rudd.

While noble in its intent, Rudd’s 2020 Summit established a benchmark against which bad meetings can now be measured. It was the ultimate pointless meeting. Two years later, the summit has successfully delivered close to nought.

And it was probably never going to deliver. For a start, there were far too many people at the summit - as anyone who has spent much time in meetings can tell you, the rate of efficiency declines in direct proportion to the number of people present.

Also, there were too many massive subjects listed for discussion.

Some of the topics could themselves have been the subject of a marathon four-day symposium, rather than a single point on a pretty lofty list.

The very touchy-feely committee format meant that the facilitators were at pains to accommodate every point of view. This meant that many of the eventual recommendations were often bland or garbled or mutually inconsistent.

In short though, it was a massive gust of hot air, the carbon footprint of which you could have tracked from space.

While some of our more misty-eyed champions of change were moved by Hugh Jackman’s impromptu rendition of From Little Things Big Things Grow, it struck me as reminiscent of David Brent whipping out his acoustic guitar at the end of a staff training session.

Rudd copped a lot of stick over the summit, and rightly so. But in a perverse way it at least provided an example writ large of the managerial culture which has stifled creativity and hampered decision-making at the rest of the nation’s workplaces.

There was a lesser known example from the political sphere about 10 years ago which highlighted the unfailing ability of the stultifying meeting structure to deliver vacuous motherhood statements.

It came courtesy of the electorally-challenged NSW Liberals and involved something called a “Directions Statement’’ for the future of the state’s health system.

The former Labor premier Bob Carr got his grubby little mitts on a leaked copy of it and was at his Shakespearean best in the chamber as he tore it apart.

The chief recommendation of this daft statement, brainstormed by a bunch of senior Liberals was this: “From now on the chief focus of the public hospital system must be patient care.’‘

Carr noted in Question Time that, until this seismic declaration, most people had been under the impression that the chief focus of the public hospital system was to cultivate and spread the smallpox virus.

“This document sets us straight,’’ he told the chamber as shamed Liberals sat with their heads bowed.

In the past 12 months at my job I have gone from working full-time at a large newspaper with a staff of about 200 to working full-time at a website with a staff of four. The media is nowhere near as prone to the meeting culture as other businesses but, even so, on the newspaper we would have meetings every day, sometimes four or five of them _ at the website we would have one a month.

And it has been illuminating to see how much more you can get done having an irregular but necessary meeting with a small number of like-minded people, rather than a series of daily meetings with a large number of people, many of whom would rather be somewhere else.

There’s a great old story that a former boss of mine tells about the stock market crash of 1989, when a business reporter explained apologetically to him that he was far too busy editing his section to write the front-page story for the following day’s paper about the imminent collapse of capitalism.

In a similar vein I suspect that as the GFC was gathering speed, there were thousands and thousands of executives and middle-management types sitting in drab conference rooms throughout the Western world wondering what was actually happening outside, wishing they could make an urgent phone call or check emails rather than
endure an hour-long death by powerpoint presentation.

If we can make one resolution for 2010 it should be that the next time you’re invited to attend some meeting, without any express indication as to why you should be there, politely explain that you love your company too much to waste its time that way and would rather keep on working instead.

62 comments

Show oldest | newest first

    • Margaret Gray says:

      06:42am | 13/01/10

      Penbo,

      Sadly you are right.

      Why just the other day we had a meeting to discuss why some of the ‘action’ points raised at last weeks meeting had not been ‘actioned’.

      The result:

      A ‘follow-up’ meeting to convene on Thursday to discuss the ‘outcome’ of that meeting and to establish a ‘Way Forward Plan’ and key critical path objectives arising from the most recent meeting.

      And the Human Wreckage department wonder why we hold them in such contempt for foisting this madness upon us.

    • Alfred Deakin says:

      07:15am | 13/01/10

      When you finally realise that

      (a) Nothing you say will make at meetings any difference to the decisions made “above” you

      (b) Absolute plain speaking about the problems in the system will instead see the focus turned on you and why you think there are problems (an underling of mine was even suggested to have “counselling” about their “issues”)

      Then you realise that there is truly no point being at such meetings.

      Rule 1 - the larger the part of the organisation the meeting is covering, the more pointless it is.

      Rule 2 - the “bigger” the agenda items, the less likely it is anything will get done.

      ps - I was on a “Quality Assurance Committee” for two years in a large organization, and from memory the only MAJOR decision made (by those above me) was to change the name to “Quality Improvement Committee”

    • Danny says:

      08:21am | 13/01/10

      Ahhhh, you big sooks.  Typical whinging from minions who think, “If only I was running this place, I could do it so much better”.  Or, “If it weren’t for all you people, I could get so much work done”.  Well, you can’t and you don’t and there’s usually a pretty good reason for that.

      There’s no doubt meetings can be an incredible waste of time.

      There’s even less doubt that the use of banal language such as “action”, “going forward”, etc in meetings can be - at best, confusing, and at worst, soul crushing.

      At the same time, as a manager, I usually find that the people most likely to moan that meetings waste their time and prevent them from doing real work are also the most likely to have a poor understanding of their role in the organisation; and the most likely to be relatively poor performers.

      Surely the key problem is the way meetings are run.  Rather than walking out of meetings or refusing to attend, I’d invite staff to suggest improvements.  If management doesn’t listen, then they should run for the hills.  Who wants to work in an organisation that doesn’t want to do things better?

    • Jamers Hunter says:

      08:48am | 13/01/10

      John Clease “meetings bloody meetings” said it all mind you the training film was ment to be shown at meetings so maybe the logic was fataly flawed.similarly to the refered to meeting to develop an “action” plan.
      Still most of the action plans and sikmilar documents are not /never were ment to achieve results.
      To achieve results or any thing usefull and benifiting anyone (other then the parties/person) calling the meeting to discuss something.Woul Have Required a totally different Aim an differant agenda and probably some “working ” committees (that we would have then to waite upon for reports).
      So you see how clear it all is ????

    • anna says:

      09:01am | 13/01/10

      really? i’d actually put the big global copehnhagen, what was it again? oh right, meeting in as the new benchmark of close to pointless meetings with an outcome of well ... what was the outcome of that again?

    • Rebecca says:

      09:07am | 13/01/10

      Dave, did you ever know that you’re my hero????? Alas, no time to write more - I am already late for a meeting…

    • Chris says:

      09:28am | 13/01/10

      All true Penbo —  however, you can’t escape this part of work and railing against it is a) ineffectual and b) will get you tagged as the office nutter.

      A far better solution is to have some fun and pretend that you’re really into whatever the meeting is about.

      For example, after the ‘facilitator’ has well and truly started the meeting, pick up on their major point and say something like:

      ‘In principle I agree with most of what’s been said, but I’m just a bit unclear as to how this aligns with the Department’s/Faculty’s/Business Unit’s strategic plan/mission statement’.
      Don’t worry — you need not have read these documents or be certain that they actually exist. The point is to have some fun with whoever called the meeting while watching them scramble for an answer. It will also leave them uncertain as to whether you’re taking the piss or not.

      Of course, it won’t solve the problem, but it is entertaining.

    • ChrisG says:

      09:47am | 13/01/10

      Dave, the meetings imperative is grounded in the slow but overwhelming creep of an inappropriate democratisation in everyday culture. Everybody feels they must be consulted. They come to believe they have a right to be briefed and have input. Strategic change ends up being supported only if staff members gives their informed consent. The more complex the organisation and the more stakeholders, the more meeting oriented.

      For many of those who complain about meetings (I am sure you would be an exception), see what their reaction is when decisions are made without them first being given a place in a briefing. Not many are willing to trust that people in positions with decision making responsibility are there because they are capable and will more than likely act in the interest of the organisation.

      So this is a debased form of democracy - not one formed on respect for each person likely to be affected, but drawing on envy and mistrust of anyone higher up the organisation.

      I am reminded of the aphorism along the lines “how do we decide if all pretend to know”.

      Danny (@8.21) is right to a certain extent that a capable manager can often keep meetings effective and to a minimum whilst still carrying staff with him/her, but even the best manager will give in to the easy course of holding meetings to create legitimacy for a course of action.

    • Mark says:

      09:50am | 13/01/10

      There is something worse than meetings it’s called reporting. The act of actually writing a report to go through at a meeting can take longer than the meeting and in the end because most reports call for projections may as well of been written by Hans Chritian Anderson. But all the minor memebers of the meeting spend an inordinate amount of time providing paperwork that a middle manager will then use to justify their existence and future. Then at some future date make excuses for missing the projection.

      How about we start a campaign to rid the world of the words “Meeting” and “Reporting” and replace with the word “DOING”.

    • Mr Pastry says:

      10:05am | 13/01/10

      Corporate dullards require a process for talking to each other.  A corporate meeting tries to resolve issues within the formal constraints and straight jacket of corporate policy.  Thinking, is only for the high managers everything else is policy and procedure.  Meetings also have the obstacles status, ego and ladder climbing.  It is office pack mentality, this is what we do and how we do it, and don’t rock the boat or the upper floors will never be trod.  Ever done business with small business? if they can’t answer you - a shout across the hallway will get you an answer, the corporate dullard will say “I’ll get back to you” and have a meeting.

    • ChrisG says:

      10:04am | 13/01/10

      Dave, I am guilty of being far too serious in my earlier contribution.

      If you want a healthy, enjoyable cynicism on the matter of meetings and modern work culture (one that makes you have a good laugh) go to the Demotivators site produced by a great organisation ‘Despair, Inc’ at http://www.despair.com/viewall.html

      A couple of examples of the posters they can provide your workplace:

      Meetings - none of us is as dumb as all of us;

      Teamwork - a few harmless flakes working together can unleash an avalanche of destruction;

      Quality - the race for quality has no finish line - so technically,  it’s more like a death march

    • Bob H says:

      10:07am | 13/01/10

      @Chris 9:28 :  what fun that must be

    • AdamC says:

      10:45am | 13/01/10

      @Danny, I would argue that well-performing staff are the most likely to dislike meetings. I have worked with (not particularly effective) people who genuinely seem to enjoy meetings!

      Some meetings are essential, most are not. Good meetings are ones that:
      •  Are focussed on making a particular decision (rather than simply talk about a decision, share information or whatever)
      •  Involve only those people (preferably a small group) who are involved in directly making the decision and
      •  Are focused, well-run and last for less than two hours (at most).

    • JJ says:

      10:47am | 13/01/10

      I am the sort of person at work when someone asks me to do something, I do it right then and there, or that day. Why? Because it gets done. Otherwise I will forget, or get side-tracked. But for some reason people are scared to just do stuff. They are scared of making a mistake or annoying someone. Get over it! Just get things done, its the best feeling. Nothing feels better than ticking off things on your list. At meetings I ask people to give me a date or time when things will be actioned. Deadlines usually work. But I also agree the “discussing options” bit is terribly boring and resolves in nothing. It’s the old “social loafing” thing - the more people in a room, the more people will think someone else will speak up or take the job up. Meetings are like the sharehouses of the job world. No roster or deadline will get the rent paid or time or the kitchen clean!

    • Moggy says:

      10:55am | 13/01/10

      I have a friend who was ordered by her bosses, after they’d had a huge talk-fest about it,  to write a massive report on some inane issue. The research & writing of the report took nearly a year & when it was done she presented it to her bosses who looked blankly at her then said “We changed our minds about that. Didn’t anybody tell you?”

    • Wayne Kerr says:

      11:02am | 13/01/10

      I work within an organisation that has major offices in the UK and US, I also report to someone in the US and have a dotted line to someone locally as well as regularly having to communicate with my boss’ boss.  Consequently, I spend most of my time explaining what I am going to do or what has happened to the people mentioned above as well as various project managers and other interested parties as opposed to doing something or fixing the problem that resulted from an incident.  Not too mention trying to deal with everybody’s own agendas.

      I also attended a summit in the States 2 years ago and while it was wonderful to meet colleagues and the things discussed were all valid, nothing substantial has really happened because of it.

    • Toddzilla says:

      11:03am | 13/01/10

      The problem is not the meeting itself, but the fact that we have to stick around at work even if we have nothing to do.

      The result of this is that the more efficient workers are always looking for ways to kill some time till they knock off. And what better way to waste a couple of hours than a meeting. Meanwhile the inefficient are grumbling because it takes them infinitely more time to do the work and hence the meeting is eating into that time and making them stay back later.

      The solution is to judge a worker’s performance not on the time spent in the office, but on the quality of work they complete. This will never happen, however.

    • PatC says:

      11:10am | 13/01/10

      To quote Jerry Madden, Associate Director, Flights Projects Directorate at N.A.S.A.
      “A working meeting has no more than six people attending.  Meetings larger than this are information transfers only.  Studies have shown that in a group larger than twelve, someone will be wasting their time.”

    • Bob says:

      11:24am | 13/01/10

      So, a meeting is a group of people getting together to discuss things with little likelyhood of any constructive, concrete effect being observed.

      Sounds a little like blogging, but far less entertaining!

      I had a job once where at my yearly review I was assesed as having 100% quality and zero dealines missed. But I was denied a pay rise because of my ‘negaitve attitude’, which was to say, that I didn’t show up for various meetings and flag-waving ‘motivational’ exercises.

      I’ve since learned to play the game and attend everything. I maintain the appearance of being interested by playing buzzword bingo in my head. Emails about work progress are rationed out to give the impression I’m really busy. I’m earning more than I ever have but I’m bored shitless.

      The only ‘action point’ I really get concerned about now is the fortnightly checking of my bank account to make sure my pay has gone in.

      And they call this; ‘going forward’.

    • Jamers Hunter says:

      11:30am | 13/01/10

      JJ, you will go nowhere in life if you actually get things done. that is dangerous non team behaviour. get with the times man have a meeting and by the time it is over you wont have time to actually do anything.
      during with drawal if you acidentally do something immediately call a meeting to report your problem and try to set up an advisory service to others in you business. hopefully that will be a success and you will be so busy advising how to avoid non team behaviour you will be forever safe from such unhelpfull behaviour yourself??got that?? all cleart?? good now one last thing, stay on your medication

    • Margaret Gray says:

      11:32am | 13/01/10

      @Toddzilla

      “...The solution is to judge a worker’s performance not on the time spent in the office, but on the quality of work they complete. This will never happen, however…”

      Agree entirely.

      It always bugged me that I could do in two hours what others would take 6 hours to do but my ‘efficiency’ wasn’t rewarded because the amount of office “face-time” was the KPI benchmark.

      So I slacked off.

      Then I bought the company and sacked all the underachievers.

    • Ian F says:

      11:37am | 13/01/10

      Try holding meetings in places where there is no furniture and you will be amazed by their focus and brevity.

    • John says:

      12:09pm | 13/01/10

      John Cleese made a business film about precisely this subject way back in the 70s or early 80s called “Meetings bloody meetings”. Apparently it is still as relevant today.

    • Timmy says:

      12:25pm | 13/01/10

      I work for a Chartered Accounting Firm and have to do a time sheet which accounts for every 6 minutes which ultimately has to be billed to a client. Law firms operate on the same basis. Strangely, accounting and law firms have very few internal meetings and if you do have a meeting with a client they are anxious to keep it as brief and efficient as possible, especially when they add up the charge out rates of everybody in the room and work out what it is costing them….go figure

    • Anissia says:

      12:36pm | 13/01/10

      Soooo true!  At my previous role (paraplanner at a financial planning practice) we would have one meeting on a friday morning (1 hour allocated) to go through work in progress (WIP), which inevitably went for 2-2.5hrs.  Then on Monday morning there was another meeting with the admin team to discuss this again plus any issues (1/2 hour allocated, usually went for 1 hour.  On top of that we had a teleconference with our relationship manager and sales reps from our main product provider to go through (you guessed it!) WIP!  This sort of meeting procedure was normally replicated in other parts of the business.  Instead of monthly or biannually performance/kpi meetings, ours were weekly.  I estimated that we spent at least one working day (8 hours) in meetings a week and this could have easily been halved if not more.

      I now work for our (then) product provider in finance and we do have a lot of meetings which are mainly done Monday mornings (1 meeting with immeidate team members - in my case to deal with investments, another with the whole sales team and the final one with interstate teams).  They are long and tiresome but at least they are productive, we are not doubling up on anything and only spend a fraction of our time in meetings vs my old job!

      Another gripe - when people (normally the same person) constantly messes up the meeting invite and you end up having to reshedule, update and change details half a dozen times!  Its always lots of fun when you get back from a break or another meeting to find 6 meeting invites to the same meeting and they are all wrong!

    • Jamers Hunter says:

      12:42pm | 13/01/10

      John, good to see you didnt read my post above re john clease (8.48 this am)
      Id hater to think any one did . you wernt at a meeting then ??

    • David says:

      01:02pm | 13/01/10

      Well of course you will hold lots of meetings if you are a white collar public servant. Its the best way to actually avoid doing anything useful or getting your hands dirty dealing with the public. Its been refined to such a high art with all the accompanying minutes, action plans, mission statements and stupid ‘quality assurance’ schemes that most public servants don’t even realise that their departments don’t actually provide any public service at all.

    • Kate says:

      01:13pm | 13/01/10

      @Margaret Gray , I’m sure your underlings would be impressed that your stellar efficiency allows you to post an inordinate number of comments on the punch website.

    • Shane says:

      01:19pm | 13/01/10

      That little anecdote about NSW Liberals and the statement that ‘From now on the chief focus of the public hospital system must be patient care‘ brings back some memories. I was unfortunate enough to work in a public hospital in Vic for a while. One of the many pointless activities undertaken by management while I was there was to generate a hospital mission statement. This involved the usual meetings, brainstorming sessions, staff feedback and contribution activities etc. My own contribution to the various points being thrown around was ‘the patient comes first.’ I thought that would be fairly obvious in a hospital… many businesses are founded on the idea that the customer comes first. I wasn’t prepared for the level of outrage expressed in the room at the very idea that the patients were the priority in a hospital…

    • Daniel says:

      01:20pm | 13/01/10

      Pack of whingers. I’ve had 6 weeks leave in my 9 years at my current job. Two of those were when I got married.
      I’d love to know what a 3 week holiday felt like every year.
      Actually, based on this article, maybe I wouldn’t. It sounds like an awful burden you have to put up with

    • Sam Chowder says:

      01:21pm | 13/01/10

      I wish I was important enough to go to a meeting, it all sounds so exotic

    • browny says:

      01:30pm | 13/01/10

      Penbo, I think we should schedule a meeting to discuss meeting over this column.

    • RT says:

      01:32pm | 13/01/10

      If I was boss of the world, I would never hold meetings. Instead I would write a manual of detailed instructions and expect it to remain relevant for at least 2,000 years, if not eternity.

      I would never appear before my underlings. Instead I would include in my manual the threat that if they misbehaved I might make an unannounced appearance and undertake a really drastic redundancy program.

      In order to contact me, my underlings would be forced to resort to a mysterious communications system, known as ‘prayer’. I would hear their wishes but never respond directly. If they received any semblance of a granting of their wishes they would be pathetically and eternally grateful, if not, they would just shrug and decide that I know best.

      So much more efficient than holding meetings. For me, anyway.

    • Karl says:

      01:49pm | 13/01/10

      Meetings - the practical alternative to work.

    • Bitten says:

      01:50pm | 13/01/10

      Blame it on inviting the government (irrespective of party, they’re all as bad as each other in terms of creating bureaucratic obstacles in preference to actually doing anything), via workplace ‘regulatory bodies’ into the Australian workplace. Formerly, we could arrive at work. Do work. Get paid. Go home. Now we have to have endless meetings to make the incompetent workers feel important - performance management, supervisory discussions etc etc. Take notes. Record notes. Give copies of notes to everyone and their mummy. Remember when it was possible to actually just fire someone for being an incompetent moron and a total waste of the employer’s money and their colleagues’ time? And remember that incompetence exists at all levels of the workplace, not just at the managerial and executive level. The incompetent tw*t formerly working in our records department used to ask for a ‘5 minute chat’ every second day, to talk to me about her job. Her job was filing - complex, hey? Actually no, not once you’ve mastered the alphabet - therefore please f* off incompetent time-waster. Are you an adult? If so, do your work and let me do my work.

      Work is not supposed to be a daycare centre for the hand-holding of incompetents and the ego-stroking of poor little delicate flowers who need to have ‘continuous feedback’, ‘performance reviews’, ‘inter-departmental meetings’, ‘focus groups’, ‘training meetings’ and innumerable other sessions of time-wasting and pomposity in the name of ‘better workplace for you’. I miss being able to be praised for doing great work and being able to give the a*se to people who are lazy and stupid. We’ve now created a society where entire sections of the workplace are carefully created and designed to prevent idiots from finding out how stupid they really are. You can’t tell a staff member they’re incompetent (or rude to patients, or technically inadequate, or lazy or unproductive) anymore. We have to ‘performance manage’ them. Apparently, we must keep these idiots occupied and safe from insight into their own monumental stupidity. The rest of us who work hard, study and deliver the best quality service just have to suck it. Doesn’t really seem right to me.

    • Jamers Hunter says:

      01:52pm | 13/01/10

      shane, you obviously have not been in a nsw hospital ?? example new outpatients wing at John Hunter: all the sick people stand in que till they get entered in system then they get to sit down??
      Go to medicare foer a refund as some one who is well again and ,lifke the RTA one takes a ticket , site down and only gets back up when your ticket number is called./ So the sick people in a hospital get less care then the well ones at the RTA or Medicare.
      figure that ?? Mind you The Mater Hospita also in Newcastle have just now repeated this insanity.
      you gotta realize the hospitals are organized for the convenience of the staff. never for that of the patients.

    • Bob says:

      01:56pm | 13/01/10

      @Daniel: 6 weeks leave? You had 6 weeks leave in 9 years? What I would’ve given to have 6 weeks leave… sheer bluudy luxury!

      Ironies of people whinging about other people whinging aside, what does this have to do with meetings? Pehaps you should ask for a meeting with your boss to disuss some leave.

    • H of SA says:

      02:26pm | 13/01/10

      Just to stir the pott re people getting angry about clients not always being number one priority, here is an alternative reading of this situation.

      Managers that value their staff (yes even higher than clients) tend to keep their staff as staff are happy and want to stay. Therefore staff under these managers are better experienced and therefore better at their jobs. Also there is less lost time training new staff. Therefore the client gets to work with a better organisation which gives them better service.

      Having worked in places where staff are valued and places where they aren’t - I reckon staff that are valued provide better service. I also think managers that tell abusive clients they have a no bastards policy and they can go abuse staff somewhere else are my heroes….

    • publicservant says:

      03:04pm | 13/01/10

      a very timely article

      I’ve just been invited to a ‘forum’ to discuss an IT change management procedure document - it outlines who will be reponsible for what part of the change implementation and what steps they will take. all very simple and it only really consists of 4 pages of dot points. I decided to see who else was on the invitee list (so I could rally the numbers to get them to change the font just for the fun of it) and there are 47 invitees to discuss a 4 page document. now if they all attend (well I wont but lets just say for the maths) for the 30 mins thats about 23 hours of lost productivity at say $40 on average for each attendee. that means its costing the taxpayers nearly a grand just to review a short document. and that doesnt include the stops for coffee, the late attendees, the chit chat etc

    • Bruce says:

      03:52pm | 13/01/10

      Shane 1.19. Ah!  the dreaded mission statement. God help me, what a wank !! In the early 90’s one of our major Australian banks worked tirelessly on a mission statement only to get it wrong, because they forgot to mention its staff members within the final mission statement. Once they got it right they then wanted every branch and department to come up with there own mission statement. Unbelievable waste of time and effort.

    • Ironhalo says:

      05:52pm | 13/01/10

      I detest meetings for the sake of having meetings. Because at the end of the day people, we’re just arranging deckchairs on the Titanic regarding this topic. We need to jump on the train with this one, because the project is pulling into the station, and we’d better be on it. It’ll be coming at us like space invaders and we’re in the turret shooting. At the end of the day, we don’t want to throw a dead cat over someone else’s fence, or the whole thing will turn into a self licking ice cream. Let’s get into the right space with this, because if we go down the wrong rabbit hole on this, we’ll all have our backs against the wall. I’ll talk to you all about it offline after this meeting. Send me an invite on Outlook and I’ll confirm.

      DAMN IT!!! I had a mate who got out of the military as an officer, and ended up doing a token data entry job to clear his head straight after. During a particularly tedious and unachieving 3 hour meeting, he lost it and told the room he had never heard such ineffectual banter in all his life in the military, and the reason their profits were down and retention was bad was that no one was actually achieving anything. Immediately regretting his outburst, (being out of line), he didn’t realise the GM of the company was sitting in on the meeting. Needless to say he was given a ‘talking to’ after the meeting…and by ‘talking to’ I mean an out of control promotion!

    • Bob H says:

      05:57pm | 13/01/10

      @Bruce - Agreed, The Mission Statement, another magnificent contribution to planet earth by mindless MBA’ers.  A formal process for the bleeding obvious if ever there was, and very often used by the Public Service to pretend they can be as go getting and dynamic as business.  Plankton in blue suits.

    • formersnag says:

      06:17pm | 13/01/10

      What was it “Sir Humphrey Appleby” said, “hold an inquiry”, “months of productive work”?

    • Melb_contrarian says:

      06:22pm | 13/01/10

      Bruce’s comment reminds me of a great organisation I used to work for - good people, good management, etc. Then we got new management. I came in to work one day to find huge posters proclaiming all the ‘values’ we espoused - everyone is valued, we follow through on what we say we will do, ra ra ra. I thought to myself “This is the beginning of the end” and so it proved to be.

      A company is as good as its people, not as good as its mission statement. Funny how all the good people started to leave after those posters were put up…...

    • yay for meetings says:

      09:48pm | 13/01/10

      I miss meetings! I worked for local government and EVERY SINGLE THURSDAY the entire department would have a meeting which would go from 8.30-12.30. I think in the 2 years that I worked there I spoke about 5 times. Tim tams scattered the table and we had a girl get us cups of tea… ahh bliss. In the most memorable meeting we argued about stationary for 2 hours!

      Sadly I now work for a boss who prefers one on one conversations, however he will happily include other people if requested smile

    • phil says:

      10:56pm | 13/01/10

      I use to work in IT in a regional university in a middle management role.  I loved the work but the endless and pointless meeting drove me nuts. If I voiced an opinion that was not seen as consistient with senior management I would be ear marked as a trouble maker, uncooperative and the like. If the upper-management had a clue it would have been alright. It was so frustrating that I quit and started my own business. I have never been happier!

    • mike says:

      12:19am | 14/01/10

      As the owner of a small business I find meetings invaluable, I get them together, I tell them how it is, I dismiss them, everyone goes back to work with a clearer view of what to do and why.

      What the article is describing is brainstorming, aa usually pointless excersise I refuse to take part in.

    • Jones says:

      08:47am | 14/01/10

      I work at a newspaper and in every morning meeting we have I have a fantasy of sticking my pen up my nose and smashing my head down on the table.

    • Glenn says:

      09:12am | 14/01/10

      It sounds like your friends work for Old school managers, that fail to give out agendas before meetings, that fail to keep the meeting focused.

      I agree, meetings where people talk for the sake of talking are a waste of time, but that’s not their fault, they should never have been invited to the meeting if they have no chance of effecting the outcome of any decisions. I think many meetings get hi-jacked by upper management who invite everyone form the sales team to the cleaners, thinking they are being ‘inclusive’

    • Tanya says:

      10:24am | 14/01/10

      In my last job I was in charge of my dept and spent all day everyday in meetings. There was only one productive meeting per month where three of us would make decisions, allocate work and delete items that had been done off our agenda. They stopped funding that team.

      In my new job, luckily I’m not important enough to get invited to meetings. It’s so liberating and I have much more time to encase my colleagues’ staplers in jelly.

    • Public Servant says:

      10:30am | 14/01/10

      In my experience, the worst offenders at calling unnecessary meetings are contractors.  Once, a contractor was covering aspects of my work while I was on leave.  I provided comrehensive hand over notes, but she demanded a meeting to discuss everything.  I refused and she threw a hissy fit.

      I subscribe to the Nike concept of meetings - I don’t know whether this is an urban myth, but read on - apparently the Nike board room has no chairs, because if a meeting runs long enough for the participants to need to sit down then it ceases being a meeting and becomes a workshop.

      Meetings + public transport = huge desire to work from home.  Unfulfulled, however.

    • JimH says:

      11:54am | 14/01/10

      Your mate forgot to mention the buzz word freaks in APS meetings…“Thanks for that,” “Let’s touch base,” “We need to consolidate” etc, etc. Working hard in the APS is like p#ssing in a grey suit. It gives you a warm and fuzzy feeling but nobody really notices…It is soul destroying stuff. Thanks for that…

    • Nic says:

      12:18pm | 14/01/10

      Always been a hater of meetings, got to the point I was spending 4-6 hours a day in them. Was moaning to my dad about it and he gave me a poster that had something to the effect:

      Do you have no work friends,
      Don’t socialise with your work collegues,
      Find you everyday work mundane,
      Call a meeting.

      Except it was a lot funnier.

      I stuck it up at work and whilst most people thought it was quite funny, my boss asked me to take it down after 2 days as she believed it was inappropriate.

      Many many years later, I had a boss who, when he started, called a short 5 minute meeting and said “I hate meetings, they are the biggest waste of person hours. When you draw up your list of invitees, cut it in half, better still throw it away and rethink your approach. Any meeting that goes for more than 30 minutes better be a funeral ! Back to work”.

    • Old Bert says:

      12:25pm | 14/01/10

      The word ” meeting” should be reserved for racecourses, wedding receptions, funeral wakes, and the like. A new single syllable word should be invented for time wasting episodes that don’t produce anything of value by individuals with ego stroking narcissistic personalities with control freak tendencies, to show how their brilliant logicical diatribe impresses underlings who don’t give a toss anyway, but who turn up to waste a bit of time themselves, but are cunning enough to realise that a captain can’t steer his ship by a committee, or, even a “meeting”.

    • Danny says:

      12:43pm | 14/01/10

      I’ll say it again, most of you are a pack of whingers!

      If you don’t like meetings where you work, either change something or leave.

      Or, like most whingers, do you prefer to sit around on your arse waiting for someone else to fix your problems?

      Don’t say you can’t change anything.  If that’s true, then it’s your fault, not someone else’s.

      Cry babies!

    • Al says:

      02:03pm | 14/01/10

      .....too busy reading opinion pieces online and writing lengthy responses to do any actual work?

    • The Travel Tart says:

      02:31pm | 14/01/10

      There is a classic quote from Tim Ferriss’ book, ‘The Four Hour Work Week’.  The quote is:

      ‘The reason that corporations hold meetings is because they cannot actually themselves masturbate..’

    • hs says:

      02:30pm | 14/01/10

      Agree with you Tanya, I’m so glad I’m so far down the tree that I no longer have to attend meetings. I once chaired an organisation (federally funded), which had multiple community, government, indigenous etc stakeholders (can’t have meetings without stakeholders, aka pushy people who whinge to the minister if they are not invited); and I had to CHARTER PLANES for the delegates to fly all over the State for a monthly 2-day meeting, which achieved diddly squat except more “actions” for the NEXT meeting, most of the time which was spent arguing over the grammar in the minutes. This was supposedly funded for environmental outcomes, but all the money was spent on admin and meetings!

      And I loathe despise and detest Mission Statements and Visions, what total twaddle, and a complete and utter waste of time (no-one ever reads the things, and I don’t know anyone, except the authors, who don’t view them with utter contempt).

      But still, the very very worst of all are meetings in which some vile and sadistic facilitator decides to conduct team-bonding exercises; you’ve just settled down with your to-do list or half written novel, when you are forced to stand up and do some ridiculous activity, like telling some weird colleague, who you have successfully avoided all year, what movies you like best.

    • Marie says:

      03:30pm | 14/01/10

      I guess its not so much the meeting that is annoying, its more about the lack of quality and time management. My experience tells me many people do not know how to hold or manage a meeting. An itemised egenda is critical, only the items in the agenda are discussed, nothing else !! I worked with a very project senior manager, who did not like unnecessary meetings, his meeting instructions were: “you have 1 hour to arrive at an outcome, if we can not, you have not done your job”.  Once the hour was up, he would walk out. Resolution or not. Participants very quickly learned to get to the point.

    • Matthew says:

      06:40pm | 14/01/10

      After three weeks I start getting very fidgety to get back to work. I love what I do!

    • Tombarina says:

      09:14am | 15/01/10

      What appalling cynicism. I find meetings very useful. Particularly for inventing ludicrous management-jargon corporate-speak, which I then helpfully introduce into the discussion.
      Next time the agenda’s grinding to a halt, try suggesting that “an actionable platform would be to embrace full operationalisationing of the functionosity journey - thereby harnessing cascade theorem and enhanceing granularity.” Be amazed when ABSOLUTELY NOBODY accuses you of being a bull**it artist.

    • rob says:

      01:37pm | 08/02/10

      Why do we all hate our jobs so much?

      I found that meetings were really just a forum where the firm found out who did not articulate the “party line”.

 

Facebook Recommendations

Read all about it

Punch live

Up to the minute Twitter chatter

Malcolm Farr

@FakePaulKeating yep. Can't see repeal of state aid, even by atheist PM. JG actually big fan of Catholic system.

Malcolm Farr

RT @Prronto: @farrm51 if diesel rebates were cut from mines already operating at a profit what would the saving be? #auspol

Malcolm Farr

RT @SimonBanksHB: .@farrm51 Remember the means testing of family payments @tonyabbottmhr opposed in his Budget Reply but didn't vote against. More Noalition.

Malcolm Farr

Good question i can't give quick answer to.MT@GhostofSirJoh: @farrm51 If rebates were cut from Private Schools what would the savings be?

Recent posts

The latest and greatest

Would you kill for a job?

Would you kill for a job?

Who would work in an abattoir? Most of us have done jobs we didn’t want to do because we needed…

Friday Dilemma: child cruelty or harmless fun?

Friday Dilemma: child cruelty or harmless fun?

Parenting. It’s the new oneupmanship. Ah, how quaint the days now seem when parents could raise…

Hipsters with hip replacements

Hipsters with hip replacements

Someone once told me that when people reach a certain age they begin dressing in the manner they did…

Nosebleed Section

choice ringside rantings

From: Punch on: Open thread 09/02/2012

marley says:

I'm one of the older ones, so I've certainly seen a few changes in my time. When I started school I learned to write with a nib pen, dipped in an inkwell (no, I'm not kidding). My mother became a dab hand at getting inkstains out of my clothes. Flicking ink at one another in the classroom was an essential… [read more]

From: I’d rather have a piece of toast than listen to crap lyrics

Erick says:

Led Zeppelin are responsible for my all-time favourite mixed metaphor: "There you sit, sit and stare, like a book on a shelf rusting." (Misty Mountain Hop) I laugh every time I hear it. Hmmm, I believe I've decided what to play on the way to work today. [read more]

Gentle jabs to the ribs

No wuckin forries. These nuckin futs are tuckin fops

No wuckin forries. These nuckin futs are tuckin fops

Well, puck me with a fitchfork. The F-word is apparently an acceptable part of Australian speech. That’s… Read more

152 comments

Newsletter

Read all about it

Sign up to the free daily Punch newsletter