On the table, a hundred cups and saucers (arranged neatly, ten by ten). The university has pegged its hopes on this meeting, emailed the entire student body three times, plastered the campus with large, full-colour posters asking – begging – students to attend.

University: Where nobody talks to anyone, except maybe on Facebook. File photo

The meeting is an attempt on the part of administration to give students direct input into proposed campus redevelopments. The idea: have a cup of tea with members of the university’s Strategy and Space Planning department, air your grievances, and put forward your vision for a better campus. As they tell us repeatedly, desperately, “We’re listening.”

I count three students. (Hannah and I don’t count – we’re student journos. We have to be here). Anne, who’s in her fifties, is a mature-entry student who volunteers at the library. Gunter is an ageing hippy who’s been drifting in and out of campus for the past thirty years. The final ‘student’, Angus, doesn’t even attend the university.

This is a disappointment. Because students are unwilling to engage with administration, it has been increasingly difficult for the university to provide the college experience students wish for (but are refusing to explicitly ask for).

It’s not like students don’t care about what’s happening on campus. They do. A month ago, the university announced plans to demolish a historic theatre to make way for a state-of-the-art science precinct. Within weeks, five hundred students had joined a Facebook group petitioning against the redevelopment. A hundred students posted comments on that page, variously labelling the impending destruction a “barbaric act”, a “disgrace”, and a “tragic loss”.

But none of those students are here today.

I remember speaking to the editor of a local youth culture magazine who told me, “People can’t be f….ed anymore. I try to promote a show or an exhibition, and I’ll get hundreds of people clicking ‘Attending’ on Facebook, but they just won’t show up. You also have people who think it’s enough to become a ‘Fan’ of a local artist on Facebook, but then not buy any of that artist’s work, because they feel they don’t need to – they’ve already shown they’re a fan, by clicking a button. What I’ve realised, increasingly, is that what people do and say online is completely meaningless.”

I asked one of the students who joined and commented on the Facebook petition why he joined the group instead of speaking directly to a member of the university’s Strategy and Space Planning department. He told me that he assumed that, as soon as the group reached a “critical mass”, the university administration would have to sit up and take notice. When I point out that it’s unlikely that members of the administration actually use Facebook, he told me, “Yeah, but it’ll get on the radio or in the papers.”

Had he written to the papers? “No. But somebody else will, I’m sure.”

You can’t blame him, or any of the others, for not getting involved. Students have too much on their plates already to really give a damn about the state of the higher education system. A recent survey revealed that Californian students work an average of 23 hours per week – empirical evidence suggests that the Australian student experience can’t be much different. For all the talk of a “wasted generation”, students are actually spending the vast majority of their time working, attending classes, hitting the books – or in front of the computer, trying to resist the temptation of typing twitter.com into the browser window. Even before VSU hit, there was just no time for campus culture.

You hit a point where you realise it’s all become too darn complicated. On the one hand, students are feeling increasingly disconnected – universities have become so driven by the profit motive, students feel, that their concerns no longer factor into the equation. At the same time, the administration is struggling to connect with a student body that is distant and unresponsive. Nobody’s talking.

Two senior tutors, in their final tutorials of the year, implored us to send letters to administration. About anything – the IT system, course structure changes, even the quality of the food at the cafeteria.

“They don’t give a shit about faculty,” one tutor told me. “But they give a shit about you, because you’re the customer.”

In the closing five minutes of the final lecture of his academic career, a History professor spoke frankly about the changing face of the university.

“What is happening right now at this university,” he said, “will destroy higher education.”

This lecturer was speaking about course structure changes which force students to enroll in a larger number of introductory subjects across their undergraduate career. I’ve spoken to at least a dozen members of faculty: none are happy with the changes. Humanities students feel as though they’re now receiving a “joke education”. Yet – and here’s the kicker – the faculty are afraid to complain to administration, and students either don’t know who to talk to, don’t believe they’ll be listened to, or simply don’t have the time to voice their concerns.

I look around the room, with ninety-five coffee cups still gleaming and untouched. Angus is speaking, lamenting, “There’s no sense of collegiality. You get in, go to your lecture, leave.”

Members of the administration are writing this all down. It’s new to them. And this guy, Angus, who’s providing them with all this juicy info – he doesn’t even attend the bloody university.

Most commented

13 comments

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    • Admin says:

      06:59am | 06/11/09

      If you want to know what students really think about the University of Tasmania check out The UTAS Blog (http://www.utas.ws).
      No holding back there…

    • Andrew Fox-Russell says:

      07:54am | 06/11/09

      Put on a keg. That always worked when i was at uni.

    • DG says:

      08:16am | 06/11/09

      Joining a facebook group is not the same as caring about something. If you care about something you don’t just tick a box on a third party web site, you do something about it. In fact ticking a box on a third party website and saying “job done” is the antithesis of care. It’s Apathy. Adding comments on that site is a little more caring, but it is going to have no effect.

      Facebook, like many other social networking sites, is nothing more than a tool for communication with like minded individuals. i.e for planning the revolution. It is not a tool for achieving change - Sure you can call people to arms, but unless they actually get out of their chair there will be no change.

      No one cares enough to actually change anything, they are too busy joining facebook groups and saying “If I cared this is what I would do”.

      To steal a line from Buffy “Apathy is at an all time high and no body seems to care”.

    • Myriam Robin says:

      09:45am | 06/11/09

      Most student consultations I’ve attended in my time at University have been filled with academics and members of the student union. In this instance, an earlier consultation had taken place with members of the student union, so none of them turned up to this.
      There are students who care, but they tend to be involved in some sort of activist representation in the union. The ‘average’ student, unfortunately, won’t turn up, to either union or university consultations. In my experience, this leads to unaccountable governance at universities, but what can you do, people don’t have the time or inclination for the most part.
      Ultimately, the redevelopment at the University of Adelaide won’t be completed till 2011. Many current students won’t be around then.

    • Clare says:

      09:54am | 06/11/09

      Actually, I wanted to attend this meeting but the administration put it on at the end of the semester, when everything is due and we have exams! I’ve sent emails, complained and filled in surveys about this issue. If they want to listen to me, pay attention to the University calendar. Are they so inept that they forget to read the document they send out?

      It’s not the olden day’s any more when students spend all the free time sitting around making daisy chains and discussing the virtue of free love. The seventies are over, man. Unfortunately, the University is so stoned from all those drugs they took back in the the day, that they still haven’t woken up to the modern realities of life.

      If the administration was truly interested in student opinions, they would have scheduled it in week two or three of the term.

    • stephen says:

      11:33am | 06/11/09

      They were interested in student opinion. I remember some brief years ago, Universities were calling on students for feedback on what they wanted from a fee-paying course. Value-for-money was the first answer. Well now, I think, they have it. If you want the ‘Uni experience then, you’ll have to pay for that. Not in cash, but in character, cause our generation ( the one’s making daisy chains and free love ) wouldn’t have paid fer nothin !!

    • AdamC says:

      12:13pm | 06/11/09

      This is a tout ca change situation. Since before I went to university (a while ago), people (students, academics, associated pressure groups, lefties) have been insisting such and such a something will ‘destroy higher education’. Cut-backs, commercialisation, tradesman’s degrees like commerce taking over, fee-paying students, foreign students – all of these and more have been bitched about and protested against for years and years. Yet, shock, higher education is still here! These myriad calamities have evidently not led to the end of the (university) world. Maybe that is why nobody listens anymore.

    • Steve says:

      02:40pm | 06/11/09

      Why should I have to waste my time getting involved in how the university is run. It is a business providing a service (at least from the point of view of students). Its the responsibility of the management to run a competent operation, if they cannot they should get the sack.

    • John says:

      09:13pm | 06/11/09

      I thought this was a very well written article.

      I’ve become accustomed to relatively low level of teaching standard from my university (a research focused uni). I also believe that change would take too long to happen. So I end up doing nothing about it.

    • KS says:

      09:22pm | 06/11/09

      This is really well written. I’d like to hear this guy write about music or film or current affairs… perhaps the first Gen Y writer you’ve had on this site who doesn’t sound like one.

      Further to Facebook as protest, however, it was two Facebook groups protesting the AHA’s declaration that Sydney didn’t want pubs you could read a novel in that Clover Moore relied on in Parliament to show she had support for getting the Small Bars Bill passed in Parliament. It can be effective, but like any political tool, it needs to be delivered in the right context.

    • ChrisDA says:

      11:52pm | 06/11/09

      Steve,

      You might be surprised to learn that, in actual fact, most businesses ‘consult with the community’ in one capacity or another. Phone polling, focus groups, surveys, what the hell do you think that stuff is?

      You’re well within your rights NOT to get involved, but to ask “why should I have to waste my time getting involved in how the university is run” is short-sighted at best. After all, how can the “business” be expected provide the “service” you want if it doesn’t at least try to gauge what it is that you want? It can’t, short of mind-reading, and I’m just too straight-laced a guy to believe in that sort of supernatural phenomenon.

      Now, back to my essay.

    • RhysM says:

      11:07am | 07/11/09

      I came here essentially to write the same thing as Clare - they’ve scheduled it in the middle of SWOTVAC. I was interested in attending, but I had an exam on the first saturday, and the rest in the first week, and revision sessions scheduled at the same time as the consulting sessions.
      I suspect the reason for the extensive promotions (lots of colourful posters, 3 emails) was that the organisers realised it was going to be difficult from the outset. Why not wait a couple of weeks, organise a web survey after exams, or walk around campus with a survey form and speak to students directly? Go to students rather than expecting (busy) students to come to them.
      Sure, there may be some apathy on the part of students, but students are also busy, and may have a skeptical attitude towards an administration that has not always listened in the past. I’d suggest it’s apathetic of the University to set up a consulting session and expect everything to flow from there. If they really want to find out what students think, they need to try harder.
      It does annoy me when I try to organise events that member of my generation (Y) are always keen on the ideas but often don’t put in the effort to show up, and I think there is some truth in this aspect of the article. But, there’s not much to be gained from making the complaint that students are apathetic (again).

    • Glenn says:

      03:05pm | 07/11/09

      The biggest problem with University administration is they fail to acknowledge that the students are Customers. As someone that pays his fees up front, I continually roll my eyes when dealing with the administration level of the university. They seem to resent the students as an inconvenience to their job, They expect each generation of students to change to the “universities way”, often outdated and overly bureaucratic, instead of taking the initiative to change to meet the customers needs.

      It’s not unexpected, look at our government systems (state, fed and local). Change is a Dirty word.

 

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