There is no “I” in “team”, but there are two in “workplace motivation day”, so gather round, everybody, let’s get involved!


Around the May- September period of any given year, employers will often notice that there is a slump in morale amongst their employees, but they soon discover what is believed to be an easy solution for it; a motivation day.

It’s through these months that a plethora of motivational speakers will emerge, fresh from their Bali summer homes, to extol the virtues of working nine to five, or eight to six, or seven-thirty to whenever the assignment is complete.

Lovers of clichés and activities rejoice, this day is for you. For others, it is a day spent thinking “wow, I am motivated to be at work, as it is an option preferable to this.”

I will admit I love a good proportion of the activities that I have been coerced into, especially when told to draw a “person dressed inappropriately for the workplace” (a self-portrait of what I wear on the weekends) and made to create a comic strip of “a unique customer-service experience”. 

Unfortunately the comic-strip experience was marred by the fact that the facilitator and I clearly did not agree on the definition of “unique”. I still think the story of a hotel concierge going above and beyond when a guest makes a request for a stapler with a death-ray attached makes for not only a unique customer-service experience, but a fascinating piece of graphic literature.

Although, the company-provided counselling has proved refreshing.

I digress. Can employers really expect to get bang for their buck when some evangelical ‘motivational speaker’ is telling them to love the hard sell, when the last thing the speaker sold was their soul in exchange for porcelain veneers? 

There are many little things that an employer could do to boost morale around the place that doesn’t include a $5000 bill, an unproductive day and enough eye-rolling that most people would succumb to motion sickness.

Here are my outlandish suggestions:

- Ditching the home-brand coffee for something palatable.

- Honouring the RDO’s of your workers.

- Firing that person in the corner that clearly hates their job, never has anything nice to say to anyone and makes it well-known to everybody that they believe they are the only person around who’s actually making a contribution to the place AND replace them with someone who is not exactly the same in temperament.

- Crazy wig/tie/t-shirt day is NOT a thing. It never has, and never will be. So don’t make it a thing.

- Ensuring everyone in the workplace gets a mix of the exciting as well as mundane tasks.

- Allowing everyone to have a decent work-life balance.

-Wall-paper the office with “hang in there, baby” posters.

- Stumbling upon the realisation that different people are motivated by different things.

It is true that we are draw inspiration to keep going from different things; some people love money and status, some prefer the thought they are making a difference in the world, others simply want to provide for their loved ones.

But, I took a vote, and it’s unanimous that a person who’s “high on life”, excited about power-point presentations, uses the phrase “now, team, let’s think outside the box” and used to be a spokesperson for Colgate is not the way to get anyone excited about their job.

In the words of a wise facilitator; keep your eyes on the prize, people! Or at the very least, hang in there, baby.

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54 comments

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    • Robin says:

      05:22pm | 04/05/12

      Motivation is never easy, but I wrote a timely piece about engendering curiosity to help motivate employees and get innovative solutions to problems. You can join the talk here http://tinyurl.com/wsmarter

      It complements this article very well.

    • Admiracl Ackbar says:

      02:40pm | 04/05/12

      I for one am a proud and vocal advocate of ‘Pants Optional Thursdays’.

    • Tim says:

      03:31pm | 04/05/12

      Inappropriate Touch Tuesdays is my favourite.

    • Steveo says:

      01:55pm | 04/05/12

      Stapler and a Death Ray in one? Why that’s a million dollar idea! That does sound like something I would ask for at the concierge though, my last request for several kilometers of magnet wire and a few high powered lasers was met with blank stares. That comic sounds like a laugh, do you still have it around somewhere?
      At my last office we often had the motivational speakers who would drone on as your tried to seem interested while your brain slowly leaked out your ears. Then came the day when they told us we could vote on what we wanted to do for the next motivational event. My hand shot up “corporate paintball!”... silence from the managers as the smiles and nods started to spread through the ranks at the thought of finally being able to shoot at each other with minimal consequences. Funnily enough that day hasn’t happened yet but since it is ‘the next motivational event’ we haven’t had any speakers for a long time. Win win!

    • hot tub political machine says:

      01:19pm | 04/05/12

      My added suggestion is that anyone, and I mean anyone, managing other staff read this mantra to themselves before talking to their staff:

      “There are three kinds of work: Good, cheap and fast

      Good work cheap is not fast

      Good work fast is not cheap

      Fast work cheap is not good”

      I guarantee you if you know this, and your employees know you know this and you actually act as if you know this. You will have a more motivated workplace rather than a revloving door.

    • Up the Workers! says:

      01:13pm | 04/05/12

      Whenever my boss wanted staff to work back long hours without claiming overtime, he used to trot out the old motivational spiel : “There’s no “I” in TEAM”.

      Much to his disgust, I invariably used to remind him that every time “the team” works back, it turns out that there is no “U” in team either.  The boss would always disappear whenever the “team” was working back without pay.

      We all know the pitfalls of “bogans with slogans” - after all, our country is currently being run by one - but the sort of people who say such things are usually the same ones whose recorded messages tell their victims: “We realise your time is important…” before leaving them on hold for 3 hours, with advice that “This is a Quality Assured company using World’s Best Practice”.

      Surely best practice would involve hiring an adequate number of staff in the first place so that phones can be promptly answered and customers not be aggravated or lost.

    • Jays says:

      12:40pm | 04/05/12

      Stephen Bradbury was the worst Motivational Speaker my company inflicted on me.  He had the opportunity to spruik his book.  All I got from his speach, was all the sucking up, hard work etc don’t count unless you’re the “last man standing’.

    • Scotchfinger says:

      12:21pm | 04/05/12

      I’m not sure what the article is about (looks a trifle dull) but I am posting a comment because Ms Furtner is very appealing in looks. This validates previous articles on the positive bias of attractive people in employment, personal life etc. Now if the author could just post something interesting I will be over it like a rash.

    • subotic says:

      01:08pm | 04/05/12

      Agreed Scotchy.

      Ms Furtner is extremely easy on the optic nerves.

      She could write the alphabet backwards in Chinese and I’d still be interested!

    • Snorks says:

      11:52am | 04/05/12

      According to Michael Jordan;-
      Coach - ‘There is no I in TEAM’
      Jordan - ‘But there is one in WIN’

    • Snorks says:

      11:52am | 04/05/12

      According to Michael Jordan;-
      Coach - ‘There is no I in TEAM’
      Jordan - ‘But there is one in WIN’

    • M says:

      11:49am | 04/05/12

      Instead of the motivational rubbish we have corporate bonding days, which involve most of the afternoon off doing a fun activity like bowling, and having a few beers.

      It seems to work for us. I love my job.

    • Tim the Toolman says:

      11:36am | 04/05/12

      ” that person in the corner “

      Sometimes is actually the only person contributing, which is why he’s grumpy and never has anything nice to say about the people standing around talking about how grumpy he is, rather than doing their job (which is what he’s probably picking up the slack on).

      Just a thought.

    • Fiddler says:

      01:27pm | 04/05/12

      correct. He might have the shits because he spends his day working, whereas the rest of the office spends their day networking, shifting blame from their fuckups to others, robbing credit from other people and not actually having a clue how to do the job they are paid to do

    • Josh says:

      09:20am | 04/05/12

      There is an I in team if you spell it wrong.

    • nihonin says:

      10:34am | 04/05/12

      lol I like this.

    • thatmosis says:

      08:01am | 04/05/12

      Whats wrong with going to work and earning a quid. Thats the motivation needed. I had contractors working for me and they were always happy because they earnt for what they produced and if it was a good year, which it always was after getting rid of the Unions, they got a bonus, now thats real motivation. All this touchy feely stuff is crap, you work , you get paid , you pay your bills, if your not happy with that then move on. Simple.
        But no, people now expect employers to motivate them with inane diversions because the average attention span is so short that people forget why they are actually at work and they do not need a motivational speech from some hippy clown or overpaid phsyco doctor but a good kick up the backside, now thats motivation.

    • TracyH says:

      10:54pm | 04/05/12

      WHY WHY WHY do work places have these bloody days when it’s clear NO-ONE WANTS THEM, or finds them motivating?? Sorry for the caps but seriously, WWHHYYYYYY???!!!!!!

    • hot tub political machine says:

      01:54pm | 04/05/12

      Thatmosis – finance is a motivator short term for most people but long tem for only a very small portion of the population.

      In the end, if it’s the only/near only motivation your company offers you eventually get the right people for the job because – they are the type motivated by money. But their impulses are a specific character trait not shared by the general population. Of course one problem with a closed system of people who’ve been there forerver/lack of psychological diversity is the law of entropy. New stimuli is necessary for the workplace system to truly thrive.

    • egg says:

      12:09pm | 04/05/12

      @thatmosis, nobody in their right mind, apart from managers & executives, wants or expects ridiculous motivational speakers to be brought into their workplace. I have never in my working life heard one of my colleagues state “wow, so unmotivated… just want to sit in a room with an overenthusiastic wanker for 4 hours and learn nothing”.

      It’s patronising at the best of times.

    • jase says:

      11:38am | 04/05/12

      Money has always been the strongest motivator, people just associate financial motivation with negative examples such as corruption, bribes and other illegal activities.

      I find that clear, well defined and slightly ambitious targets are the most effective as its unlikely that the full target is going to be achieved but it forces the individual/team to push themselves to their maximum potential. Bonus paid based on performance reviews are rubbish, HR induced nightmare where the manager has too much sway in the outcomes.

    • A says:

      11:09am | 04/05/12

      So true. If only we could say this in an interview when asked “why do you want the job?”

    • Andy Mack says:

      07:51am | 04/05/12

      What Sarah is really describing in these ‘facilitators’ is the irritating cultural baggage of the Baby Boomer generation which is really just manipulation to try to get the younger generations to do what they want.

    • hot tub political machine says:

      01:23pm | 04/05/12

      It can’t be a coincidence that only the just left school folks will put up with that crap though. By twenty most people have learnt either:

      a) The spine to
      i) Simply refuse to go to the wankfest
      ii) Get a position where they aren’t subjected to this crap

      or

      b) The cunning too

      i) arrange some urgent task out of the office on wankday
      ii) sleep with their eyes open

    • marley says:

      08:46am | 04/05/12

      Yeah, it’s a real problem when the boss wants the employees to do what he asks.  How dare he.

    • Fiddler says:

      07:51am | 04/05/12

      I find the greatest motivator in any workplace is effective leadership and bosses who give a damn about their employees. I’m not talking about the five minutes over-bearing type that is inspired by a motivational speaker and forgotten the next day, but the actual day to day and treating employees with respect.
      Having the leadership presence to deal with toxic employees (and sense to spot self interested middle managers) is also gold. Worth all the crazy tie days in the world

    • Fred says:

      07:32am | 04/05/12

      This is one of the reasons why people use the term “the good old days”.

      You just went to work because you had to, you didn’t have to like it, you didn’t have to try and get along with people you didn’t like, if you did try there was no sense of fakeness that you were doing it because HR wants you to, you didn’t have to pretend you were living in some utopia simply because you had a job.

      HR was called “personnel” or some such, and was a woman who smoked in the tearoom and didn’t give a toss as much as you didn’t.

    • Fred says:

      08:57am | 04/05/12

      I did enjoy that job, for the most part. One of the reasons I enjoyed it was because I didn’t have HR propaganda forced down my throat.

      Nobody ever said “there’s no I in team” in order to further themselves, and I bet if you went back even further in time, you’d be able to punch someone who said that in the face.

    • Macca says:

      08:07am | 04/05/12

      If you have to do something, surely that something could be something you enjoy? Finding people you enjoy being around is a little harder.

    • Sam says:

      07:31am | 04/05/12

      Theres no I in team, but there is an I in Pie. As in Meat Pie, which is an anagram of..team..something
      love that bit in Shaun of the Dead

    • Sam says:

      02:23pm | 04/05/12

      That was the second record I ever bought!

    • MattyC says:

      02:09pm | 04/05/12

      One of them was a bit bitey

    • adam says:

      12:47pm | 04/05/12

      and dogs can look up

    • subotic says:

      10:01am | 04/05/12

      You’ve got red on you Shaun.

    • Rossco says:

      09:47am | 04/05/12

      Cornetto!

    • Fiddler says:

      09:12am | 04/05/12

      That’s very bad, very bad intelligence

    • subotic will never die says:

      08:12am | 04/05/12

      Spotswood: There is no “I” in Team America.

      I.N.T.E.L.L.I.G.E.N.C.E.: Yes there is…

    • OfficePleb says:

      07:30am | 04/05/12

      Good article. In our office we’ve recently been coerced into signing a whopping 26 page workplace agreement covering everything from smoke breaks to farting in elevators in the presence of work colleagues. Must be the most rigid flexible workplace in the world! And if I have to suffer another team building day, the facilitator can expect to have his permanent markers inserted in his nostrils before being rolled in his own butchers paper then set on fire.

    • Macca says:

      06:28am | 04/05/12

      People are motivated by three things; autonomy, mastery and purpose.

      Autonomy; I am allowed to do my job how I want (hours, content etc. the whole work-life balance thing along with the freedom of a manager who doesn’t micro-manage)

      Mastery; I’m good at my job. People enjoy things they are good at, and rarely enjoy things they aren’t. A person’s job, as you identified, needs to match their skill-set to ensure they will succeed. You as a manager will fail if you start providing an employee with tasks they are not capable of doing.

      Purpose: my job contributes to the success of my team / business / company / project etc. This can be for managers as it should seem obvious, but clearly identifying to your people why and how they contribute facilitates success.

      Money is a short-term motivator and does not facilitate performance the way the above categories do

    • Macca says:

      05:00pm | 04/05/12

      I should clarify my point around money. The purpose of remuneration is to pay people so that money is not an issue. That’s why you have annual remuneration reviews etc to ensure there is a fair system to reward people financially.

      Incentive based systems of reward are only short term motivators that don’t engender good long-term performance.

      I also agree with everyone’s points about being recognized for good performance. Ongoing Non-financial rewards are potentially more important in ensuring performance than token financial rewards

    • hot tub political machine says:

      01:26pm | 04/05/12

      Good points all in this miny thread.

      And Adam C - I think we can name the negative of not paying people what they are worth. They leave.

    • AdamC says:

      10:29am | 04/05/12

      Macca, I agree with your points, and Marley’s additional one.

      However, as Wayne Kerr notes, there is also the matter of recognition. That is where money can be important. Staff appreciated being, well, appreciated - especially when they feel like they have gone above and beyond. And, while a slap on on the back and a “well done, mate” is nice, people ultimately expect to be financially rewarded for their performance. So, while there may be limited upside to the more money approach, there can certainly be a downside to not paying people what they are worth.

    • sunny says:

      09:38am | 04/05/12

      @Macca When you find someone who really takes ownership of their job - i.e. the three things you listed -  you have struck gold. That person will be a huge asset to your company. It’s wise to pay them overs if you can, and at the very least pay them all their penalty rate entitlements and the full range of benefits. The last thing you want to see is your best employees become jaded by underwhelming pay and benefits. In that way money can become a long-term de-motivator and your good employees will eventually jump ship.

    • Wayne Kerr says:

      08:45am | 04/05/12

      I’d also add being appreciated for the work you do.

      In most corporate (global) organisations you’re only as good as your last F### up. i.e nobody notices the 99 things you do well they wait to crucify on you for the 1 thing you didn’t do well.

      In my last job we had an IT project where we were moving to a new organisation.  I was jumping up and down to my bosss who resided in the UK that one aspect of the project was not going to work and that the punters wouldn’t be happy.  He told me that the decision had been made and there was nothing he could do about it.  Ibrougt this issue up with him constantly.  When the project was implemented, the business started howling and finally the issue was rectified and what should have been done originally was put in place.

      When my boss came to Aus and did my appraisal, I was being blamed for the whole fiasco and was asked “what could I have done better”

      Rant over but I will say the above is not very conducive to motivating staff and unfortunately I have many more examples. Fortunatelly I was able to leave that organisation and found a business that actually does appreciate their staff.

    • Macca says:

      07:58am | 04/05/12

      Thanks Marley, I like that.

      I don’t think it’s universal, as some people prefer working alone or independently, but generally I completely agree. I forgotten the term, but people will adopt the behavior of those around them to assimilate. Belonging to a engaged team breeds good performance.

    • marley says:

      07:39am | 04/05/12

      I’d actually add a fourth:  Membership.  A happy team is a motivated team.  If you like your co-workers, if you feel that you’re all pulling together to accomplish something, if everyone is contributing, you get a sense of belonging and that can do wonders for motivation, enthusiasm and sheer creativity.

    • nihonin says:

      06:27am | 04/05/12

      There may be no “i”, but there is a “me” in team.

    • SalC says:

      10:44am | 04/05/12

      Haha Tubesteak hit the nail on the head: “I like this job only slightly more than being homeless”

    • Tubesteak says:

      08:50am | 04/05/12

      I wanted to say that!

      Oh well.

      Employers are asking far too much for us to be motivated.

      “I like this job only slightly more than being homeless” is the standard motto.

      I turn up, I do work, I go home and expect a paycheque. That’s more than enough as far as I’m concerned.

      “Born to fish (or play golf or whetever); forced to work”

    • nihonin says:

      08:47am | 04/05/12

      Tim says:

        09:12am | 04/05/12

        Nihonin,
        sorry but there’s no U in team.

      I’ll give you an ‘A’ for contributing, but an ‘F’ for jocularity level, Tim.

    • gobsmack says:

      08:15am | 04/05/12

      And there’s a “u” in f@#k off (which is what I’d like to say to these “facilitators or whatever they’re called now).

    • Tim says:

      08:12am | 04/05/12

      Nihonin,
      sorry but there’s no U in team.

    • RedRush says:

      06:08am | 04/05/12

      If the evangelical motivators would piss off out of my life altogether that would be enough motivation for me. They only motivate me to want to give them a well earned slap. I’ll do them a deal - leave me alone and I’ll do what I’m paid to do, fair enough.

 

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