In his great book City of Quartz urban geographer Mike Davis describes the lengths to which the City of Los Angeles has gone to make life difficult on its own people, reaching its zenith with the creation of “the bum-proof bench”, a specially-designed park bench which is curved so that homeless people can’t sleep on it.

What looks like a road is actually an insult to us all

If Mike ever comes to Australia he won’t have to go very far to find a similar level of designed hostility towards the public - he’ll have landed right next to it.

Already voted the worst airport in Australia, Sydney Airport has just become a whole lot more unpleasant with its management closing a turning lane for motorists – forcing them to use the exorbitant Macquarie Bank-owned carpark, or exit the airport altogether.

Without any public announcement, Sydney Airports Corporation has placed yellow road blocks and a no-exit sign on what for years had been a public turning lane which let motorists do a lap as they waited to pick and family and friends whose flights had been delayed.

The lane – opposite delivery company DHL near the airport exit – is now open only to taxi drivers.

Its closure means that motorists now have to drive out of the airport and turn elsewhere if they need to do a lap – or pay a minimum $7 for 30 minutes’ parking at what the consumer watchdog has labelled the most expensive carpark at the worst airport in Australia.

A spokesman for Sydney Airports Corporation denied the lane closure was aimed at corralling people into the carpark.

“You can still pick people up first thing,” the spokesman said.

“But if you are planning to do a circle you just have to do a longer circle.”

In a damning report released in March, the Australian Competition and Consumer Commission found Sydney Airport was the worst in the country, both for passengers and tenants, with evidence of “monopoly rents” forcing up prices across the board.

For a third year running passengers rated Sydney Airport as the worst in Australia, with baggage carts incurring a $4 hiring fee but being free in the rest of the country, and the $14-an-hour parking charges comparing to $4 in Adelaide, $8.45 at New York’s Kennedy Airport and $8.50 at London’s Heathrow.

A spokesman for Sydney Airports Corporation denied the lane closure was aimed at corralling people into the carpark.

“You can still pick people up first thing,” the spokesman said.

“But if you are planning to do a circle you just have to do a longer circle,”

The spokesman said the measure was aimed at easing congestion at the exit, rather than raising more carpark revenue.

What do you think of Sydney Airport? What other pieces of public infrastructure drive you mad?

“It’s to stop the exit from getting blocked,” he said. “It is not to force people into parking. Free pick-up is still being preserved.”

Happily, when Sydney’s Daily Telegraph visited the airport yesterday it found that many motorists were simply ignoring the yellow road blocks and driving over them.

We can hope that they are allowed to do so with impunity. Remember - this is the airport that did nothing when a gang of bikies spent 15 minutes bashing a man to death in broad daylight on a sunny Sunday afternoon. It mightn’t be a great look if having failed on that front they opt instead to go after the innocent motorist.

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18 comments

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    • James says:

      08:13am | 15/06/09

      Wait in the Krispy Kreme carpark, get your ‘pickup’ to call you when they are ready and drive past and pick them up. No need to loop.

    • Michael Samaras says:

      09:04am | 15/06/09

      Sydney Airport made this change with the aim of reducing congestion and ensuring convenient access to the domestic terminals.

      Queuing from vehicles out of the u-turn bay was blocking one of the lanes used to exit the airport – causing congestion for the 2,000 vehicles per hour that exit from the airport. 

      It is important that this change was made as the number of passengers using the domestic terminals has increased in recent years.  In 2003 there were 15.8 million and in 2008 there were 22.3 million.  An increase of 41% in just five years.

      The forecast is for continued growth in the number of people using the domestic terminals.  This growth has to be managed and provided for.

      The aim of the change was to reduce congestion, prevent the exit lanes from being blocked and ensure access to the domestic terminals.

      People are not forced to use paid parking as they are able to drop-off and pick-up at the kerb, as always, for free.

    • Daniel says:

      09:46am | 15/06/09

      Nice comment Michael… Who do you work for by the way?
      Im sure that anything this Airport does is ALWAYS for the benefit of consumers…
      I mean, overpriced crappy car parks, no security, pay to use luggage trolleys…
      Yes, this is for the consumers benefit for sure!

    • Tim says:

      10:47am | 15/06/09

      Thank you David Penberthy for reporting on this issue.

      Let me start by saying that I am in agreement with James, THAT is the best alternative. Both Krispy Creme and McDonalds are cashing in on this. They’ll have to expand their car parks now that the lane has been closed. It wouldn’t surprise me to soon see a Westfield centre appear adjacent to the airport with all its extra parking space.

      I also agree with Michael Samaras when he says you can just pick-up / drop-off at the kerb for free (within a 2 minute window). Unfortunately, this requires exceptionally good mobile to mobile coordination (which I lack) and lots of luck, as delayed flights are a constant.
      Going to pick up loved ones has now become an expensive endeavour and is a shock to most tourists and holiday makers. These unjustified money grabbing tactics are unjustified as service quality has but declined in recent years.

      Branching out a little: The Domestic Airport’s issues are nothing when compared with the issues at Sydney’s International Airport.

      As a frequent international traveller I can say I’ve seen my share of bad airports, but Terminal 1 tops them all. Seriously, developing countries have better airports. This reflects badly on people’s perception of city and our country.

      Our federal and state tourism bodies struggle to promote Australia around the world, by spending billions left right and centre, when the first exercise would be to have welcoming and efficient airports. Instead we have a greedy airport which takes every opportunity to extract as much ancillary revenue from travellers.

    • Dave Campbell says:

      10:56am | 15/06/09

      That would be an excellent point Michael Samaras, except that the kerbside pick-up areas have been reduced to such an extent that the chances of finding a spot on the first time around are practically zero. All this has done is moved the problem of people queueing into through traffic lanes from an airport problem to a public roads problem. Given the higher traffic speeds outside the airport, this move has taken an inconvenience and turned it into a threat to life and property. Was the RTA consulted on this change? I’m quite sure the turn bays that must now be used by motorists who are forced to ‘go around’ were not designed to cater for the increased traffic.

    • iansand says:

      11:10am | 15/06/09

      One Sunday evening I sat in a long term car park shuttle bus, caught in the traffic, for longer than it took me to fly from Brisbane.  The traffic at the domestic terminals can be appalling and something has to be done. 

      If this is a genuine attempt to rectify that problem good on them for doing it. Was that a pig I saw fly by?  This will not reduce the number of cars entering and leaving.  It will just make drivers more annoyed and take stupider evasive action.

    • V says:

      11:22am | 15/06/09

      Keep in mind that it wasn’t always this bad. I used to use Sydney Airport quite a lot when it was owned by the government.

      Back then it used to be designed to assist the consumer (the travelling public and their families and friends) to get into and out of planes. It wasn’t always perfect, but that was the goal that it was aiming for.

      Since the former government flogged the silverware so that they could brag about supluses, you always get the feeling that the whole experience is designed to extract as much cash from you as quickly as possible while making your life as miserable as possible while they are doing it.

    • Michael says:

      11:33am | 15/06/09

      I will be celebrating at the Establishment when the greedy Macquarie Bank goes belly up.

    • stephen says:

      12:28pm | 15/06/09

      The facilities for staff and passengers at Brisbane Airport is probably as ridiculous, and I was told by someone in authority, (I work on behalf of BAC)
      that it is going to get a whole lot worse at both Sydney and Brisbane.

    • Wal says:

      12:39pm | 15/06/09

      I typically use the Domestic airport a few times a month and the International airport 6 to 8 times a year. What I have witnessed over the past 8 years is a rapid drop in service couple with a drastic increase in price. Last week I organised for my wife to collect me from International Departures as there is NO kerbside pickup from International arrivals. I found myself stalked my a security guard who was waiting to book my wife when she arrived (as I was already waiting out the front during the deserted 8pm Friday night time). Anytime I moved to a different area the security guard followed me. As soon as I saw my wife appear I ran 400 m away from the security guard, climbed into the car while it was still moving and my wife drove off (so that she didn’t breach the no stopping signs). He had his fine book out all ready to go and I am sure it will still turn up in the mail in the future.

      As for the domestic terminal, where is all the money going? Look at the rapid increase in valet parking, from $54 a day to $64 a day plus credit card surcharge, poor hire car drivers have insufficient pick up space and just lost their waiting car park, while cab drivers have to levy us with an increased airport pick up tax for no improvement to passenger facilities. It still take over an hour to get a cab on a Wed, Thur or Friday evening.

      In the USA most airports have implemented mobile phone parking lots with large display screens that show when flights are landing which are free. You simply wait in these areas until the passenger is curbside and then drive past and collect them. Instead, the airport is making life more difficult and more expensive to travel, not easier.

    • Brent says:

      01:12pm | 15/06/09

      Airports should be controlled by greater planing measures and hae to put through any changes to use or traffic channels through the state government. And like any change to land for any other Australian business be put up for public comment and objection or even support if the development is going to be better for the community.

      And i suppose the reason that they need to put the prices up is that “we are investing $500 million building a better airport” - http://www.sydneyairport.com.au

      I have disabled grand parents, so I cannot wait until I have to have arguments at the domestic terminal. Both who are in there 80’s who are stil regular travellers to visit there other grand children in Brisbane and the Gold Coast. So here we go again at punishing the older members of the community that have built Sydney and Australia to be the great place it is.

      Shame on you Sydney Airport and shame on you the NSW government for not making sure that we get s decent service at the international gateway to Sydney and Australia.

    • Greg says:

      01:15pm | 15/06/09

      All I Can Say Is Take It Off Macqurie Bank And Put It Back In Government Control Like All Airports Should Be

    • Georgie says:

      03:47pm | 15/06/09

      Wih a 41% increase in passages using the airport surely the airport could afford to reduce its parking fees for very short term parkers.
      Perhaps they can have a free parking bay for delayed planes - if the passenger you are waiting for is on a delayed flight park for free in a special area. That way you can avoid congestion, provide excellent service and maybe the airport will work with the airlines to ensure they take off and land on time.

    • Richard Ure says:

      06:44pm | 15/06/09

      Many people can catch the train, although I suppose they will whinge about the cost of that too!

    • Jack Nathan says:

      09:23pm | 15/06/09

      The train - well it does have a substantial surcharge doesn’t it?
      Macquarie Bank might consider employing better planners, designers and facility managers? Why does the waiting area have seats facing only 1 ramp out of the 2 that people might arrive from (randomly - from 2 combined arrival gates)? Why are many seats placed so that their view of arrivals is blocked? Why is the arrival area too small? Why is there a standing area in front of seats? Why does the airport welcome the people picking up passengers (mostly already in NSW for some time) with a number of banners that face them instead of the new arrivals? Why doesn’t the customs area have appropriate queuing mechanisms instead of the shambles it often is? How about getting some professional designers (or allowing those they have to implement sensible design options)? The design of the airport and its access systems could be modified to suit the people using the airport?

    • fit man says:

      11:23pm | 15/06/09

      Beat all that. I walk fr Wolli Creek to Int. Terminal to catch my plane. No train surcharge and a good 30 minutes work out for your heart/lung.

    • ange says:

      03:18pm | 16/06/09

      in Brisbane, people waiting for arrivals would park in the Charles Kingsford Smith memorial and wait - even tho it was (still is?) illegal…

    • Peter says:

      09:16am | 17/06/09

      Get your facts right re this—>> baggage carts incurring a $4 hiring fee but being free in the rest of the country

      They cost in Melbourne.

 

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