With a growing feeling that the worst of the global financial crisis may be behind us, it’s a good time to have a look at the competition landscape in our banking sector.

Illustration: Jon Kudelka

Sadly for consumers it not a pretty sight as in just under 2 years we have seen the 4 major banks dramatically and significantly increase their dominance in the sector to the detriment of consumers.

The Commonwealth Bank and Westpac, in particular, have shot in front of the NAB and ANZ to leave them and the smaller regional banks well and truly behind in the race to dominate Australia’s banking sector. Is the increased dominance of the Commonwealth Bank and Westpac something to be pleased about?

Of course not, if you are concerned about consumers being gouged by the big boys. Banks, especially the 4 majors, are certainly not charities. They are there to make a profit. Nothing wrong with being profitable or strong enough to weather the global financial crisis.

At some point, however, profit-making becomes profiteering and that’s when we should be concerned for consumers and the economy generally.

When does profiteering to the detriment of consumers start to set in? Well, that occurs when the level of real competition in the market weakens or fails to constrain the price gouging tendencies or opportunities of the dominant businesses, or in this case, the 4 major banks.

Indeed, at some point the dominant businesses have become so large that they can push up prices and inflate profits at will. We can already see that with respect to the 4 major banks. Collectively, they control around 86% of the bank home lending market and around 77% of total bank deposits. Individually, they have increased fees and have been able to increase their interest margins.

The 4 majors have failed to fully pass onto customers cuts in official interest rates during the past year and have been quick to raise interest rates recently ahead of expected future Reserve Bank increases.

Of course, the 4 major banks and their apologists have pointed to the global financial crisis to try and justify the need to prop up the major banks. Yes, there has been a global financial crisis, but let’s not forget that Australia’s economy and banks have been much more resilient to the crisis than in other parts of the world.

Let’s also not forget that Australia has one of strongest prudential regulatory frameworks anywhere in the world and that fact alone serves as a timely reminder that effective regulatory frameworks are always critical in protecting consumers and correcting market failures.

While our strong prudential regulatory framework has ensured that all our banks, both big and small, have been in a much better position to weather the financial crisis, our competition law framework has unfortunately let consumers down very badly.

In fact, our present competition law framework has a weak law against anti-competitive mergers that currently allows the ACCC to approve around 97% of mergers that the ACCC considers.

With that number of mergers being approved by the ACCC it’s no wonder that we have some of the most highly concentrated markets in the world.

That applies to banks also with the ACCC having approved a long line of mergers in the last few years that has allowed the 4 major banks to substantially increase their dominance during that time.

Take the Commonwealth Bank for example. The ACCC approved its takeover of BankWest and allowed it to take stakes in Aussie Home Loans and Wizard. In relation to Westpac, the ACCC approved the takeover of St George and RAMS Home Loans.

When taken together it’s painfully obvious that the Commonwealth Bank and Westpac were allowed by both the ACCC and our weak competition laws to take out two of the most vigorous banking competitors to the major banks, as well as the key non-bank mortgage providers that had kept the majors on their toes in the home lending market.

No wonder the ACCC has publicly expressed “regret” and “concern” about the increased dominance of the 4 major banks, especially following the BankWest takeover.

Yes, the ACCC has said that its hands were tied because of the difficult financial position faced by BankWest’s UK parent, but let’s not forget that the UK Government was in the process of bailing out the UK parent and its new owner.

Overstating the need for takeovers is a favourite pastime of those big businesses and their advisers who want all mergers to get through. It’s critical, therefore, that such self-interested statements are appropriately discounted or even dismissed where detrimental to consumers.

We always need to be vigilant that the global financial crisis doesn’t become a cloak to mask the competition crisis we are increasingly facing in this country.

Dangerously, weak competition laws allow mergers to get through despite ultimately being detrimental to competition and consumers because of higher prices that follow the mergers.

Expressions of “regret” need to be backed up by action. The ACCC needs to act rather than watch and if it is truly regretful of the BankWest takeover then it should apply to the Federal Court for a finding that the takeover was a breach of our competition laws and that the Court should order the Commonwealth Bank to put it up for sale.

Failing such decisive action from the ACCC, it’s time that the Federal Government enacted strong competition laws to prevent any further reduction in real competition.

We need strong competition laws that require greater scrutiny of mergers and which require decisive action to stop the ever growing number of mergers that are so detrimental to consumers in such highly concentrated markets as banks, groceries and petrol.

All this needs to be backed up with the enactment of a general divestiture power modelled on United States and United Kingdom laws that would enable the ACCC to seek a Court order to break up companies that repeatedly breach competition laws or which behave in a way that distorts or restricts competition to the detriment of consumers.

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12 comments

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    • Banker says:

      09:02am | 19/08/09

      Well now there’s a surprise!!! Could we go so far as to say the GFC was engineered? Surely not!

    • Sherlock says:

      09:24am | 19/08/09

      For years I’ve been telling my clients to stick with the big 4 banks. These little tinpot lenders pop up during the good times but the first sign of economic trouble on the horizon they’re gone before you know it.

      I can’t even guess how many people have told me I was right over the past year and thanked me for convincing them to stick with the majors.

      I have a relationship with my bank for over thirty years. Of all the large institutions I’ve dealt with in my life it’s my bank that has looked after me the best. I have a more than competitive interest rates and have never paid a bank fee. The rare problems that have occasionally popped up have always been remedied quickly and professionally to my satisfaction.

      I see people whinging about their bank and I wonder what they’re doing.

    • G says:

      11:18am | 19/08/09

      Agree ACCC needs greater control and better systems.  This also affects other big business - think supermarket duopoly and china’s interest in Aust mining.  On banking I support local building society and credit union - very happy with service and fee free.

    • rufus says:

      11:25am | 19/08/09

      Sherlock - I wouldn’t use you as a mortgage broker, if that’s what you are. The non-bank lenders are not ‘gone’ but still there, collecting repayments from those they’ve loaned to in the past, and at rates that are still competitive.  The trouble is it’s hard for them to find capital now to compete with the big 4. That’s no reason to proclaim victory for the big 4, on the contrary, the big 4’s market share gain is the home borrower’s loss. Many of us are glad we are not contributing to the profiteering of the big 4 and we don’t need the likes of you blowing the trumpet for them.

    • Joe says:

      12:59pm | 19/08/09

      Rudd’s huge overreaction with the bank guarantee was also a huge problem for smaller funds. That just helped to prop up the banks even further. Oh well Labor has always been the party of big business I guess. They seem to want just a few players in every market who they have to have dinner with to get donations.

    • dwilson says:

      01:56pm | 19/08/09

      Thankyou Frank, enjoying your writing. @banker I agree ... During the 1930s depression shows these ‘crises’ as prime opportunities to buy up assets and increase market share and power. If you are untouchable & unaccountable why wouldn’t you consider engineering the most lucrative commercial environment aka crisis?  Also Frank, do you know how much profit a bank will make on an average loan?

    • Susan says:

      03:47pm | 19/08/09

      @dwilson, on about a $300-$400k loan for 30 years at current rates, the bank makes slightly more than the full value of the loan in interest. In a more normalised interest rate scenario, e.g. a 30 year loan of $400k with rates at 7.5%, if you make no extra repayments the total interest is a touch over $600k. There are obviously some costs in staff time and whatnot, as well as the declining value of money over time to consider, but the profit would still be a huge share of that.

    • dwilson says:

      05:39pm | 19/08/09

      @susan cheers! i get it. So does the bank actually have that money ie $400k in assets to start with, to be able to lend the 400k? Someone was telling me banks can lend 6 times the actual value of the cash/assets they hold. Is this true?

    • I. Tarbell says:

      08:32pm | 19/08/09

      What……the ACCC being useless ?

      The ACCC seem to be making a habit of letting the big boys get away with doing over consumers. 

      Mr Samuel and the ACCC should be ashamed of themselves given how they have watched while competition has collapsed around their ears, as Coles/Woolworths have tightened their stranglehold over Groceries, Liquor, Pokies & Petrol, resulting in consumers paying higher and higher prices, while farmers get paid less and less

      And having stood by and watched Woolworths/Coles destroy competition and do over consumers, the ACCC is now again standing by and watching the big banks do the same.

      Its time for Mr Samuel to take his binoculars and go -  the sooner the better !!

      Australian consumers need someone at the ACCC that will do more than “watching” and expressing “regrets”.

    • Bill Steamshovel says:

      10:26am | 20/08/09

      The RBA also worked to limited competition with it’s legislation on direct charging.

      Before direct charging, there were a number of banks that did not charge it’s customers foreign ATM fees. Now, there is only one, Bankwest and now that it is owned by the CBA, I’m waiting for that to be revoked as well.

    • JC says:

      12:45pm | 20/08/09

      Sherlock, I will never contrbute towards 4 major banks profit. Dont forget these are the same banks that never passed on interest cuts to consumers when RBA cut interest rates, however they were the first banks to lift rates, so why would you support them, must be insane to support them. I am in for smaller institutions, like ING who has who are not the big lion in the cage, however they are most consistent and have feelings for average taxpayer .
      big banks are only look after their own pockets..

    • Al says:

      01:22am | 21/08/09

      Sherlock….I take it you drink with John Laws then…..your just as ignorant.
      Its the little people that pay all the fees and get screwed, if youve got a few bob they suddenly become much nicer.
      Problem is….competition doesnt help, you pay just as much because they charge just as much, if one lifts rates or charge more fees it is automatic justification for the others to follow. Its all very obvious collusion and if I was to be extreeeemly nice, ide say that the ACCC is the biggest bunch of bumbling twats on the planet, or they are seriously on the take. Its got me how they havent died of embarassment…..or maybe they did and no one has noticed. Has anyone ever heard of them taking action against a bank or oil company or bloody coles and woolworths. This is a land of colluded monopolies and it wont ever change. The only competing they do is on how high they can get their prices, with the ACCC cheering them on.

 

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