A challenge from a former Howard Government spin-doctor on Twitter this week set me to thinking, not for the first time, about how journalists, especially ABC journalists, in the age of social media, can maintain and protect their impartiality.

Sorting the facts from the fiction. Picture: AP

You should know first that I use Twitter mainly to disseminate work by other people that interests me. I post links to articles, essays, video or audio, and jokes to leaven the mix, which reflect the fairly wide selection of reading I do on the internet every day.

A proportion of what I post is also breaking news. So for example, when the Deputy Speakership was decided this week, I posted three ‘tweets’ in quick succession, giving the vote numbers: one from @annabelcrabb, one from the political blogger @mfarnsworth, and one from @ABCNews.

In quick succession, they would have indicated to anyone following, not only that there was a result, 78-71, but that, confirmed by three reliable sources,  there was no doubt about its accuracy.

In effect, then, I use Twitter as a “microblog”.

The spin-doctor, Ian Hanke, asked me this: “When you recycle other work how can you verify its accuracy? Is this rite for a journo to regurgitate?”

It’s a perfectly good question, but I think it misunderstands the nature of what I do on Twitter, and maybe of Twitter itself.

I answered it in 140-character bursts, but here’s the longer and perhaps more nuanced version.

I’ll go to the question of verifying accuracy first, because it’s fairly simple to answer.

I’ve already mentioned the Deputy Speakership, and the use of three sources: essentially that’s what I do on all issues of fact.

It’s a standard journalistic precaution: be careful not to break too soon on unverified information.

I wrote about it in a speech I gave about Iran last year:

There was what the intelligence people call a lot of static or chatter - a vast amount of miscellaneous material coming out of Iran on Twitter, with no way of verifying it absolutely. But if you had a sharp eye for detail, you could pick up indications of whether someone was reliable or not. If it referred to protest action in a particular square, were other people saying the same thing? Quite often I would find three twitter sources, all apparently in different parts of the crowd, reporting on the same event, though from a different perspective. Time came into the judgment as well. Was this someone whose tweets yesterday and the day before had been proved to be true by other reports later? One twitter user, Change_for_Iran, reported in a series of messages being under siege in a dormitory. Another Twitterer, from another part of the campus, reported seeing the same thing from another angle. A day later, pictures started coming through of the damage done in the attack. It starts to add up to something like credibility.

That’s how I deal with fact: what about opinion?

“The views expressed here are not necessarily those of the management”. It’s a journalistic cliche, but newspapers have been using the formula for decades precisely because it expresses something real.

The media, in my view, should not be a forum for a single point of view. There are plenty of outlets that do that, but I find them intellectually dull. London’s Fleet Street, for example, is full of them. You know, when you pick up the Daily Mirror, that you’re going to get the Labour line. You know the Daily Mail is always going to trumpet the views of outraged Middle England.

The best forums are those where the battle of ideas can play out vigorously and freely, with as little as possible of kowtowing to the views of the editor, the proprietor, or any single controlling figure.

It’s that principle I try to apply when I link to articles about opinions and ideas from around the world: that and a desire to spread good writing and vigorous discussion.

As I told Ian Hanke, “I often RT [Re-Tweet] two or more differing opinions without agreeing fully with any of them - to air the arguments”.

Of course, I have to accept that people who follow me over time will make assumptions about what I do and don’t agree with. Sometimes they’ll be right, sometimes wrong. I have striven throughout my career not only to appear, but to be, fair to all sides in politics, something I don’t find hard because I’ve never belonged to a political party or been tempted to.

I don’t link to a lot of articles about Australian politics, but when I do, it’s because they’re exceptionally well-written or contain unusual insights, not because I endorse everything in them.

I’m not a political eunuch though, and in international affairs, even within the bounds of my ABC role it’s possible to express some opinions.

I don’t like dictatorships. I don’t like regimes that imprison writers and dissidents. I don’t like torture.

I read ‘1984’ and ‘Darkness At Noon’ at an impressionable age, and I got the message.

I reported from the Soviet Union and its satellites, and from apartheid South Africa, and I travelled through China in the throes of the Cultural revolution.

My heroes include Andrei Sakharov, Nelson Mandela, Desmond Tutu and Vaclav Havel.

I have a policy of vigorously spreading news about the oppressed, the tortured and the gagged in countries like Iran, Burma and North Korea.

I have therefore had no hesitation, for instance, in drawing people’s attention to the plight of the Chinese writer Liu Xiaobo.

Beijing says “there are no dissidents in China” and insists that Liu is in jail “because he violated Chinese law”.

But no independent observer believes he’s in prison for anything but the crime of co-authoring Charter 08.

China is now furious, and piling pressure on Norway’s Government, because Havel and Tutu have added their names to a petition to the Nobel Prize Committee to give Liu Xiaobo the Peace Prize.

One little Twitter account is unlikely to have much influence on that process, but I make no apologies for trying anyway.

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17 comments

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    • Eric says:

      05:49am | 30/09/10

      Your very first sentence outlines the problem - “how journalists, especially ABC journalists, in the age of social media, can maintain and protect their impartiality.”

      The problem is that you believe that journalists have any sort of impartiality in the first place. That’s simply a ridiculous presumption.

      No human being is impartial, ever - and journalists tend, if anything, to be more biased than most. Just look at the pack mentality on The Punch, for example, with nearly all opinions marching in lockstep on such issues as asylum seekers, global warming and feminism. Note also that the general consensus of journalistic opinion on these issues is significantly different from the opinions of the public which are reflected in the comments.

      Journalists are a small group of professionals who by and large did the same courses at university, socialise with the same sort of people, and form the same views. These views inform and colour all their output, regardless of whether it is labelled as “news”, “analysis” or “opinion”.

      The sooner you get over this illusion of somehow being an impartial observer and commentator with superior understanding, the sooner the public perception of journalists’ trustworthiness may rise above the level of used car salesmen and politicians.

    • St. Michael says:

      12:27pm | 30/09/10

      I’ve got a slightly different take on it: particularly in the age of the 24 hour news cycle (a reaction against the immediacy of news on the Net), journalists are actually punch-clock workers.  Their job is to spit out compact articles, not report news.

      They don’t appear to have the time or the inclination to cover matters objectively or in detail.  Their mantra seems to be “get two conflicting opinions, because people believe there’s always two sides to a story, so if I get two opinions, I’ve done my job.”  Most journalistic issues are either more complex than that—i.e. there are three, four, or more sides to the story—or simpler than that—i.e. there’s only one real side to the story, but Sturgeon’s Law applies and there will always be at least one lone nutcase who puts an insane view to the contrary.

      Journalists are rightly put in the same category as lawyers for trustworthiness or likeability.  Both feed off human misery for profit.  You have to class a tiger shark in the same box as the white pointer.

    • Katie says:

      01:54pm | 30/09/10

      @St Michael

      Almost ALL professions feed off human misery for profit in one way or another. Think about it: manufacture and trade (pollution, fossil fuels, increasing our need for more “stuff” and therefore our rates of depression when we can’t get it), banking and finance (no explanation needed), marketing and advertising (ditto). Food manufacture, automotive, real estate, defence, transport, farming. Even science and healthcare is prolonging our lives…at the expense of our increasingly unsustainable population.

      Unless you’re doing something completely, inarguably altruistic - environmental regeneration maybe? - you’re screwing the place up to some degree. Journos and lawyers are just more overt about it.

    • Greg says:

      02:04pm | 30/09/10

      There are problems with Twitter too, Mark.

      As detailed on Offsiders a couple of months ago re the two AFL players who supposedly engaged in an affair with a teenager and produced a pregnancy, the need to be first has outweighed the need to be right.

      Twitter accelerates or helps negative aspects of quick thinking as well. When Clive Palmer was on Q&A, there were thousands of people deriding him for being overweight and ignoring the fact that they didn’t like him because he was rich or that he knew far more about the mining industry than them.

      Perhaps you are right to put multiple views on Twitter. Just because it’s on Twitter and quick doesn’t necessarily mean it’s right, or people will pay attention.

      Or perhaps journalists should look at their own ethics more closely. Just about every other industry has.

    • hot tub political machine says:

      04:35pm | 30/09/10

      @St. Michael,

      I understand what your saying completely. The journalist who work with tight time frames are almost inevitably the lowest quality – where as those few left employed to do long term research ect can actually offer insight other than reporting. Its been a long time since I have watched the 6pm news because frankly, what’s the point? Broadcast News goes like this: News report – “a man was shot @2pm today in Joe Bloggsville. Company X is laying of 2000 workers”…..I just sit there and think why?  Why was the man shot, what is the story, why is company x laying of workers what will it mean? Broadcast news feels a lot like pub trivia – random facts, which, without context seem irrelevant.

      Sadly not too many news organisations have the passion for good reporting and long term research is expensive. I think this is where the vitality of public news organisations really shows – can you imagine a profit motivated organisation keeping on footing the bills for foreign correspondent or 4 corners during financial hard times?

      Also agree with you about the “lets just get both sides of the story” approach. It just not good enough – not useful. It promotes the idea that both sides are correct, when of course many times – at least one side is deeply flawed and easily proved to be so. There are very, very few journalist out there who show the courage to call BS, Peter Van Olsen, Tony Jones and the (sadly) leaving us now Kerry O’Brien seem to be the fine few who – regardless of party – are happy to point it out when a politician is demonstrably lying to us. I think it goes with this “insiders” approach – where many in the press club don’t want to piss off their sources and so do the cop out. This is one of the major problems with our democracy – a press club that writes to keep itself in the loop as opposed to one which writes for its audience. Its hardly surprising how many people are switching off given this state of affairs.

    • Eric says:

      05:04pm | 30/09/10

      St Michael, you make several good points, and there is little with which I disagree in your comment.

      However, there is still that little. And that is, I don’t think the 24-hour, Net-driven news cycle is responsible for the shortcomings of journalism. The bias, ignorance, and arrogance have been there for at least fifty years.

      I first learned about media malfeaseance, from my own personal experience, on 2 May 1985. Up until then, though I made jokes about media bias, I still retained some sort of basic faith in journalism. But that was mortally wounded by the evident difference between my own knowledge and what appeared in a “respectable” newspaper.

      In the following years, I saw more examples of a lack of regard for facts, and a contempt for the reading public. It became plain to me by 1991 that newspapers simply did not report the reality.

      This was well before the Internet became popular, though I had begun using it in 1988. At that time, it seemed to me that a free network might be the best answer to the corruption of the media - and so it has proved in fact.

    • St. Michael says:

      05:54pm | 30/09/10

      @ Eric: fair point that journalism’s shortcomings have been in the system for decades longer than the Internet’s been around.  On the other hand, I’d say it’s probably the Internet—the first plausible competition for media baronies—that put the “profession” of journalism under the magnifying glass and really exposes how bad it truly is.  No disinfectant like sunlight, and nothing exposes the shortcomings of a monopoly than when an unerasable competitor comes along and successfully challenges the monopoly.

    • Ricardo says:

      08:47am | 30/09/10

      I find my biggest problem with the ABC is that they often try and find an angle to a story instead of just reporting the story.

      Sometimes I just want to hear the facts, not what a fresh faced rookie thinks the story “actually” is.

    • David C says:

      09:18am | 30/09/10

      I do not have an issue with journalists having an opinion, I know that when I read the SMH I will get left of centre views more often than not and when I read the Australian the opinions will tend to sit to the right of centre.
      I do have a problem when the views come through the ABC for one reason, it is government owned and funded. As a taxpayer I expect, no demand impartiality.

    • The Badger says:

      01:18pm | 30/09/10

      David
      Do you have an problem when opinion is found in the news section of the newspaper?
      Do you have a problem when all the “facts” they rely on to back up a sensationalist story are based on rumour and innuendo?
      Just asking.

    • Eric says:

      03:16pm | 30/09/10

      Badger, I believe that if you actually read and understood David C’s comment, you would not need to ask the first question.

    • The Badger says:

      04:10pm | 30/09/10

      Eric
      I think you hit reply to the wrong stream?

      Or
      are you saying opinion dressed up as news and plunked into the news section of the Australian is OK? 
      That you can make up facts to support your “argument”  is OK?

      Answer the question Eric
      don’t pose a different one.

    • Andy says:

      05:57pm | 30/09/10

      Badger your political skirt is showing. You suggest that opinion dressed up as news and plunked into the news section arises only in The Australian. But David C wrote of both News and Fairfax In my experience Fairfax is notorious for news writers with opinion spin. Any thing I read in The Age (and less so but SMH) on climate change in the news section has been spun left. Anything on Julia has been spun left to justify perpetuating a very poor government. And so on. I’m sure Badger that you merely forgot to mention Fairfax in your reply to David C.

      I agree that the ABC is appalling in its spin. They consume national funds and have a monopoly in areas without strong regional newspapers. Their ABC News as well as Current Affairs and local radio in Sydney and Melbourne is characterised by left of centre agitators and luvvies, with political spin in the story selection and angle.

    • Eric says:

      06:48pm | 30/09/10

      Badger

      Read what I said.

    • Jordan says:

      07:49pm | 30/09/10

      @The Badger: Uh, did you not understand David C - or Eric - correctly? He’s already stated that he expects a right-leaning bias in the Australian. Eric has backed him up. I can only assume you’re trying to make a point about conservative bias or something, because you’ve completely skipped over his mention of the SMH being left-leaning. He has a problem with the ABC being biased (but not the SMH or Australian so much) because the ABC is government funded and SHOULD be impartial. He’s not stating a preference for right or left bias, so don’t get your knickers in a twist over it.

      Or
      I assume you’re not reading David C’s comment correctly. Which is probably right.

    • David C says:

      01:51pm | 30/09/10

      Privately owned newspapers can print what they want, my issue is with the government owned news service. I have already mentioned I buy Fairfax or News Ltd publications with my eyes wide open.

      by the way its “a” problem not “an” problem .. just saying

    • The Badger says:

      04:22pm | 30/09/10

      You have a very strange take on newspaper ethics David

      The news section is for news, not opinion.
      If you don’t get that,  having your eyes wide open is not going to help you.

      Newspapers are supposed to present facts and provide a true and accurate picture of our society and government.

      Newspapers also have the right to publish their opinion on the issues of the day. That is called an editorial. They also have a section where opinions are found. They are in this section for a reason. So people such as yourself understand that both sides of the argument are not being presented.

      by the way it’s Fairfax and News Ltd publications (not Fairfax or News Ltd.) unless you have only ever bought one of the two.


      just saying.

 

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