The whole airline business is built on insanely small margins. So it’s hardly a surprise to learn overnight that Jetstar makes its pittance of a profit not from ticket sales but from the sale of muffins and other “food” on board.

Don't forget to throw in a bit of fuel along with all the muffins, Bill

Note the inverted commas around the word food. As American satirist Dave Barry once said: “Airline food is not intended for human consumption. It’s intended as a form of in-flight entertainment, wherein the object is to guess what it is, starting with broad categories such as ‘mineral’ and ‘linoleum’.”

Overpriced food aside, Australian budget airlines are not all that bad. Sure, Jetstar’s a bit bogan and Virgin Blue’s a bit like a branch of the Church of the Almighty Cult of His Supreme Hipness Richard Branson. But mostly, they’re OK.

The planes on our budget airlines are typically brand spanking new, as beat-up old birds need spare parts more often and therefore cost more to run.

Aussie budget airlines also seem to have more or less the same number of staff and backroom paraphernalia as proper airlines like Qantas, give or take the occasional Virgin Blue software crash.

A friend who once flew low rent Irish carrier Ryanair swears he once saw the luggage-loading guy in orange overalls throw the bags onboard the plane, seal up the hold, then walk inside the terminal and become the flight-boarding announcement guy.

That doesn’t happen here. If you fly a budget airline in Australia, you’re not really compromising yourself at all. As long as you don’t buy the Branson biography.

So does it matter that they’re not making a dollar out of the thing they technically do for a living? McDonald’s sell fast food but actually make their money out of property and no one seems to care too much.

Air transport is a more serious game than hamburgers. And there are those who would say that if Jetstar is getting by selling $6.95 semi-defrosted muffins, it’s the first early warning sign of a business that both literally and figuratively could soon come crashing down.

As they say on Virgin Blue, “...there is a serious side to our flight today”. Well now, just how serious is it?

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    • fairsfair says:

      02:22pm | 18/05/11

      Well I knowingly paid more money to fly Qantas the other week as I really wanted a complimentary Byron Bay cookie and a pleasant experience. Instead I got the autistic spectrum twins and the Peninsular U17 Touch Football team. I missed out on my cookie because I was crammed up the window and the flighties forgot about me in their efforts to silence the twins and pander to the parents of the said twins.

      I am now saving for a private jet. Like a G6. 

      Oh and Ant - Ryanair is the greatest experience of your life! You haven’t lived until you’ve flown Ryanair.

    • St. Michael says:

      03:25pm | 18/05/11

      “I am now saving for a private jet. Like a G6.”

      But are you feeling so fly yet? wink

    • Jo says:

      03:33pm | 18/05/11

      I now know why they cancel so many flights, the muffins haven’t been delivered.

    • Bev says:

      03:48pm | 18/05/11

      That not a flying adventure but this is.
       
      Back a long long time ago I flew from Albuquerque to Clovis in New Mexico USA on an airline called Trans Texas Airline (locally known as tree top airlines). The aircraft was a convair 440 (about the size of a DC3) which had been converted from piston engine to turbo prop.  After takeoff the woman flight attendant brought drinks and a Danish Pastry(on the house).  Albuquerque is 5000ft above sea level and in order to get to Clovis we had to fly over the High sierras(over 12000ft). Since the aircraft was not pressurized and would have trouble going over the top we flew through a high pass.  It started to get really bumpy and the Hostie told us to buckle up and brought cushions to rest our trays on so nothing spilt.  As the hostie was bringing a new round of drinks we hit a really big bump.  There she was 6 inches off the floor her tray 6 inches above her hands and the drinks 6 inches (eight drinks) above the tray.  As her feet touched the floor with a deft motion she had the drinks back on the tray and I swear she didn’t spill a drop.
      She didn’t look at all perturbed as she gave us our drinks.  Got to give her 20 out of 10. 
      Flying was much more fun back then.

    • fairsfair says:

      03:49pm | 18/05/11

      Indeed St Michael, I like to keep it gangsta.

    • Geoff - Brisbane says:

      03:49pm | 18/05/11

      @Fairs,

      What is the Ryanair experience like? I have heard alot about it but have not yet been able to experience first hand.

    • fairsfair says:

      04:16pm | 18/05/11

      Bev - crack up. That is like something out of a cartoon smile

      Geoff, well I have flown them twice and the first time…. it was a winter’s morn back in 2004…..

      (fade in)

      I was enroute to Dublin from London and I looked out the window to this green plane. It was completely green from nose to tail. Offensively green. The flight had cost me one euro plus taxes. So I was on that plane for about four euro. I was waiting patiently with other passengers when the pilot and crew arrived. The sea of people parted like a scene from that catch me if you can movie and their uniforms matched the plane. Green suits and green hats trut on through with their green wheely case mumbling things like “and then this knacker..” etc. A green woman with green fingernails get on the loudspeaker in the thickest Irish accent you can muster and well, I think we are boarding. So we get on the plane, which is a complete dugner on the inside - but who cares, it cost me four euro and at the very least it wasn’t green. All seated (there were about seven of us on the plane) and we taxi for departure and the safety demonstration began. It was over in like five seconds and consisted of something like wear your seatbelt and here is the door. We took off and it was ok, the old girl made some rattly sounds, wasn’t too concerned. After about three minutes the knowing static comes over the airwaves and it is the pilot. Again, wtf he said I’ll never know but it included we are now beginning our ascent blah blah. I inserted the ear buds off my Sony Diskman and I kid you not I was not even half way through Blue’s “All Rise” when static noise again “we are now begining our descent”.....

      It was all over in like fifteen minues, but it was the most exciting fifiteen minutes of my travel career. It is just the bogan bus to the extreme and though you can’t laugh out loud you are in silent hysterics the whole time. They are also the airline that are looking to install those stirrup seats that you just cram in on.

      God I love the Irish.

    • Erick says:

      04:24pm | 18/05/11

      @Bev - You should have taken that left turn at Albuquerque!

    • Rick says:

      04:36pm | 18/05/11

      Im sure its all just a tax dodge….....like most of the elite exective hirearchy they don’t actually do anything productive they just skim the cream of the top, pay no tax because they run at a loss or hire cleaver accountants to show a loss while the rest of the poor plebs pay for their jetset way of life.

    • Bev says:

      06:11pm | 18/05/11

      @Erick - You should have taken that left turn at Albuquerque!

      Nah would have wound up at Aladdins treasure cave with Daffy Duck in tow.  What an anticlimax.
      Some events in life you never forget and treasure (I can still see that hostie if I close my eyes).

    • nossy says:

      02:27pm | 18/05/11

      I for the life of me cant see why we need to buy any food or drink on short haul flights Anthony ? Surely people can sit for an hour or so on a flight from say Brizzy to Sydney or from Sydney to Melbourne ?  Long distance is different but I have always found it bette rnot to eat too much given that you are basically sitting down for so long. But good on Jetstar if they can flog muffins to the “hungry” masses paying $50 a seat !

    • buckyboy says:

      04:48pm | 18/05/11

      Agree totally, nossy!.......(geez, I can’t believe I just wrote that)

    • Aitch B says:

      02:35pm | 18/05/11

      Awesome headline, Ant…... did you come up with that?

    • Angry Cripple Ed says:

      02:54pm | 18/05/11

      Ditto. Who are we to praise for that Headline!!?? Awesome!

    • nossy says:

      02:38pm | 18/05/11

      Speaking of flights Anthony I wonder what amount or type of food the 1st Mars astronauts will take with them? Given its about a 9 month journey to Mars with present day spacecraft, say a few days on “Tranquility Base” then 9 months back that sure is a lot of Muffins they will have to carry !  hahahaahah

    • fairsfair says:

      02:45pm | 18/05/11

      They’ll just hit the drivethru on the way back Nossy.

    • nossy says:

      02:57pm | 18/05/11

      @fairsfair - yes I heard about that drivethru FF - Sir Richard Branson set it up didnt he in anticipation of hungry visitors popping by - “Virgin Snack” !

    • TChong says:

      03:10pm | 18/05/11

      Welcome ladies and gentlemen.
      Take my wife, please!
      BOOM TISH !
      We went   for a holiday to indonesia .
      Jakarta?
      No , we went by plane.
      GUFFAW
      Then we decided to go to east africa.
      Kenya?
      You sure can .
      LARFS
      Now, take this nasa business to mars.
      What do you suppose they will be chowing on ?
      Mars bars, of course.
      + marmalade.
      The food will all be mar- inated.
      HILARITY.!!!!
      Thank you, youve been a great audience.

    • nossy says:

      03:38pm | 18/05/11

      @TChong - you are on fire Chongy !

    • conor says:

      03:41pm | 18/05/11

      A mars a day…..

    • TChong says:

      05:08pm | 18/05/11

      .................went to the nasa diner, the good wife wanted to orderd some marstball soup, so I asked
      “what do you do with the rest of the marsto ?” 
      WHEEZE WITH LAUGHTER !

    • Anthony Sharwood

      Anthony Sharwood says:

      02:40pm | 18/05/11

      Yep. They either come or they don’t, y’know?

    • fairsfair says:

      02:47pm | 18/05/11

      Meanwhile, something tells me this isn’t the first time someone has overpriced the sale of their muffin in order to make a living…

    • Aitch B says:

      03:15pm | 18/05/11

      @fairsfair

      Hahahahahahahahahahahahahahahahahahahahahahahaha!!!!

      ROTFLMAO….... love it!!

    • Adam says:

      03:09pm | 18/05/11

      Perhaps Jetstar could make more money is they simply removed the food they try to sell, thus reducing their planes total weight a little. Carrying all those muffins/drinks around in a big fancy cart must have an associated fuel cost and I’d posit it is probably more than the opportunity cost associated with removing the muffins/drinks they try to sell.

    • Ghost says:

      03:24pm | 18/05/11

      Why don’t they go into the Muffin business then?

    • nossy says:

      03:46pm | 18/05/11

      @Ghost - as Anthonys clever headline states Ghost they ARE in the Muffin business already !  hahahah

    • Ghost says:

      05:05pm | 18/05/11

      No I meant leave the airline business…

    • tommo says:

      07:04pm | 18/05/11

      the muffin business is much easier when you have a captive audience
      some of those other mobs make some damn good muffins

    • Rev says:

      03:29pm | 18/05/11

      Where is Kevin of Double Bay?
      I wish he would make the jump over to The Punch.

    • nossy says:

      05:21pm | 18/05/11

      @Rev - I saw Kevin here at Southport today Rev arguing with a Meter Maid ! hhahaha

    • Conor says:

      03:44pm | 18/05/11

      Ryanair is Irish.

    • HappyCynic says:

      04:27pm | 18/05/11

      That explains soooo much smile

      One day at a busy airport, the passengers on a cheap commercial airliner were seated, waiting for the cockpit crew to show up so they could get under way.  The pilot and copilot finally appear in the rear of the plane, and begin walking up to the cockpit through the center aisle.  Both appear to be blind.  The pilot is using a white cane, bumping into passengers right and left as he stumbles down the aisle, and the copilot is using a guide dog.  Both have their eyes covered with huge sunglasses.

      At first the passengers do not react; thinking that it must be some sort of practical joke.  However, after a few minutes the engines start revving and the airplane starts moving down the runway.  The passengers look at each other with some uneasiness, whispering among themselves and looking desperately to the stewardesses for reassurance.

      Then, the airplane starts accelerating rapidly and people begin panicking.  Some passengers are praying, and as the plane gets closer and closer to the end of the runway, the voices are becoming more and more hysterical.  Finally, when the airplane has less than 20 feet of runway left, there is a sudden change in the pitch of the shouts as everyone screams at once, and at the very last moment the airplane lifts off and is airborne.

      Up in the cockpit, the copilot breathes a sigh of relief and turns to the pilot, “You know, one of these days the passengers aren’t going to scream, and we’re gonna get killed!”

    • BobM says:

      09:36pm | 18/05/11

      HappyCynic,

      Awesome! Cracked me up - sent it to my son in law, a qantas pilot (just in case he knows those blokes!)  wink

    • Dan says:

      04:02pm | 18/05/11

      No wonder they look at me with the “you cheap bastard” look when I order the $3.50 crackers & cheese. They are they best value on the menu and yummy om nom nom.

    • Lady Fong says:

      04:46pm | 18/05/11

      You forget the ‘luggage upgrade’ which I suffered for being 0.8kg over the 10kg allowance. They slugged me for $80. making my trip more expensive than necessary. There was none of the attitude of let us help you get around this one. Oh, no. Let’s get the money quickly as possible because according to Jetstar EVERYTHING you carry must not be over 10kg. There was therefore no chance of my taking out a coat or some presents that were in my luggage. I felt MUGGED by them. And no I don’t think they are an OK airline.

    • Shane From Melbourne says:

      06:42pm | 18/05/11

      Usually the mugging occurs in the carpark of Sydney airport or Melbourne airport in the form of parking fees…..

    • buckyboy says:

      05:04pm | 18/05/11

      I flew Jetstar to Honolulu last month…new Airbus 340 aircraft, good service, two meal services,new release movies and its CHEAP. No complaints here…

    • Faybian says:

      07:51pm | 18/05/11

      Virgin Australia to the US this year, 2 meals also, movies etc, also cheap, also no complaints…..

    • stephen says:

      08:15pm | 18/05/11

      Maaaate… Jetstar girls are the prettiest on earth, and I’d still fly with’em if’n I was strapped to the wing, told to flap me arms, breathe deeply and pay Qantas prices.
      (I was gonna say ter eat Qantas food too, but i don’t wanna kark it before Virgin starts painting its planes ‘bankrupt black’.)
      PS easier to find in a swamp.

    • DW says:

      12:52am | 19/05/11

      Possibly with the’similar’ sale pitch involved—but Air Asia sell their product .. (1) better and with a smile - not a snarl akin to a Rotti with rabies.

    • Andrew says:

      08:56am | 19/05/11

      Worth mentioning the Richard Branson owns a significant portion of Air Asia from what I understand

    • Colin says:

      08:06am | 19/05/11

      HEADLINE OF THE YEAR - sorry but I really wanted to shout this out loud.

      HEADLINE OF THE YEAR!!!

    • Kebabpete says:

      12:21pm | 19/05/11

      I think in if you’re flying cattle class it doesnt really matter who you fly with. I’ve been a Qantas frequent flyer for years but i still choose to fly Virgin or Jetstar if the times are better or if the price is significantly cheaper. And I’ve had good and bad experiences with all of them.

      I’ve flown Ryanair over 100 times in the last 10 years. I don’t really find them that bad. Cheezy advertising plastered inside and out, overpriced in-flight ‘food’ and drinks, and occasional delays, but considering that when booked far enough in advance you can get flights for 1 pound/euro then who really cares.

      Jetstar should take note and become a real budget airline instead of just being there for Qantas to win back lost customers from Virgin.

    • Ben81 says:

      02:06pm | 19/05/11

      I paid for that video on demand thing on Jetstar coming back from Darwin once, there was a video on it titled “Interview with the late, great Mel Brooks” that I watched thinking he’d died while I was away.  As a big fan of his I was pretty bummed out until I got home and realised he was still around.
      Thus ends my traumatic budget travel tale.

    • Peter Hinton says:

      05:33pm | 19/05/11

      Did you consider that one of the reasons that the margins are so low is that a huge percentage of revenues goes to keeping the planes SAFE??? I don’t know about your other readers but I for one would be more concerned if airlines were turning huge profits.

      Honestly mate, this is the kind of aviation article that could be written by one one after watching one episode of Airport.

    • John T says:

      10:30pm | 20/05/11

      Spoken like a true Jetstar PR person. Anthony.How can anyone, including Jetstar’s bean (or muffin)  counters, separate the grain of the revenue of the several fare tiers offered for each JQ flight from the chaff of the inflight sales?
      Gratuitous advice for Jetstar: merge your website and check in facilities with Qantas’s and employ the Jetstar check in staff (at least those at Melbourne) to keep checkin times less than what seems to be the Qantas peak (and sometimes off-peak) period standard of 10-15 minutes +.

 

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