My first reaction to James Packer’s claims that casinos contribute positively to the community was, ‘Spoken like a true billionaire’.

James Packer outside Crown Casion yesterday. Photo: Stuart Mccevoy

The comments seemed as removed from reality as James’ fortune allows him to be.

Specifically James told the Crown AGM:” Next time you read an unbalanced story about…casinos and their impact on the community, stop and think about the other side of the story.” And that story as James tells it seems to be a work of fiction.

Demonstrating an incredible blindness to social realities James went on to refer to: “the contribution Crown makes to tourism, to employment, to training, to urban development, to community partnerships and to government revenues. Contributions that make (Crown) fundamentally different to many pubs and clubs.”

It’s hard to know where to start demolishing this argument. 

To begin with, it’s a bit like saying ‘You might say we’re bad, but we’re not as bad as the pubs and clubs’ which is hardly a defence worth counting on.

But more than that, every other part of that argument is fundamentally flawed. 

Traffic accidents attract crowds but we’re not rushing out to praise those.

In terms of employment and training, the fact is that casinos are amongst the least efficient ways to create jobs.  A recent study found that for every million dollars spent on poker machines creates an average of two jobs.

Compare that with a million dollars spent at restaurants and cafés which creates around twenty jobs, or a million dollars spent on retail which creates roughly ten jobs.

As a job creation scheme, casinos are a very bad bet.

It’s hard to know what James Packer means when he talks about a contribution to urban development.  If he is talking about the buildings in which his gambling empire is housed it’s safe to say I have seen better contributions to urban development.

James also says Crown contributes to state government revenues, thus exposing the states and territories as the jackpot junkies they are.

In fact you can conclude based on the Productivity Commission’s figures that state and territory governments receive six million, four hundred thousand dollars every day which comes directly from losses by problem gamblers on poker machines.

It’s a shocking figure and a shocking state of affairs.

Finally James Packer claims Crown makes a contribution to community partnerships.

All I can say to that is that if Crown Casino is your partner, you are in an abusive relationship.

Poker machines make half of their profits from problem gamblers. 

They do incredible damage to the community.

So much of the money they make is money that is not being spent supporting the community.

It’s food that is not being bought for families.

It’s shoes not being purchased for kids and too often it’s money that is being stolen from other businesses, small and large, by people desperately trying to feed an addiction that only exists because of the existence of places like Crown.

The fact is that James Packer’s business relies heavily of people suffering from a poker machine addiction. 

Without these addicted gamblers, the business case collapses.

Today I introduced into Parliament a Private Senator’s Bill that would cap maximum bets on poker machines to $1 and require spin rates and machine volatility to be adjusted to the maximum loss on a machine is no more than $120 an hour. 

These are interim measures based on recommendations by the Productivity Commission.

It’s a start, but it is only a start and a wide range of measures including a compulsory pre-commitment scheme are needed to reduce the damage done by poker machines.

The fact is Crown’s contribution to the community is nothing to be proud of.

And for the sake of our community, we have to make sure the house (of Packer) doesn’t win.

23 comments

Show oldest | newest first

    • SM says:

      07:57am | 29/10/09

      Thanks for the article Senator.  I think you make some excellent points, perhaps the best being;

      “The fact is that James Packer’s business relies heavily of people suffering from a poker machine addiction. Without these addicted gamblers, the business case collapses”

      The Productivity Commission report concludes that around 5% of Australians play poker machines regularly (at least once a week).  Of this, the report claims around 15% of these players are “problem gamblers”. 

      I don’t know the technical definition of a “problem gambler” is.  Couldn’t find it in the report either, but I may have missed it.  From my experience of having worked at a casinos, pubs and clubs for almost 10 years, a figure of 15% is extremely conservative. 

      For mine, the only poker machine players who AREN’T problem gambers are:

      1) Those whose weekly losses have no discernible effect on their standard of living
      and
      2) Are able to walk away when their pre-allotted poker machine funds have either been lost, or when their pre-allotted point of what constitutes a “win” has been reached.  Their level of play must not be affected by whether they win or lose

      To suggest that 85% of regular players are able to satisfy this criteria is way wrong

      By this definition, on a given day in any casino, if you were to remove problem gamblers from the premises, the remaining players would be outnumbered by the staff

    • Paul Bendat says:

      08:01am | 29/10/09

      James also spruicked about Crown’s advanced pre-commitment system and that they are committed to responsible gambling.

      Garbage.

      The truth is that the Crown system has no teeth whatsoever. Little is done to restrict what the gambler might pour into their pokies and tables. Have a look at the reality of the Play Safe system that James spruicked.

      First, you have to join Crown’s loyalty club to be a part of the system. If you want to play with cash - unlimited cash - no problems. So unlike the Productivity Commission’s recommendation - it’s not compulsory. Not even close.

      Second if you exceed your limit all that happens is that a bell rings and the gambler continues to gamble. The penalty for continuing to gamble? You won’t earn any further Crown Signature Club points.

      Third, if you don’t like your limit “You can request a change or removal of your Play Safe Limit at any time. To change or remove your Limit, visit any Crown Signature Club information desk or the Crown Responsible Gaming Support Centre. A decrease or removal of any Limit will take effect immediately. An increase to any Limit will not apply until 24 hours after you have made the change.”

      That’s from Crown’s brochure which you can download from their website.

      Real pre-commitment is compulsory and requires real identification so that the device is non-transferable. What James was was spruicking is so full of holes that it won’t make any difference to the addicted.

      And only applies to their pokies, not the gaming tables.

      James, get the balance right before making such claims

    • Ian F says:

      08:31am | 29/10/09

      I wonder whether James Packer worries more about ‘Xeno’ in the Senate (and the critique of his business) or ‘Xenu’ in Scientology (and all those body thetans).

    • Dave says:

      08:34am | 29/10/09

      Aah, Nick – your article is exactly the type that James Packer was talking about. Unbalanced, biased, and completely ignorant of the facts.  James said that the knockers would always look for something negative to focus on instead of seeing the benefits casinos provide to the local economy, and you are a perfect example of that. James never said anything along the lines of ‘you might say we’re bad, but we’re not as bad as the pubs and clubs’. That is something you invented to portray James in a negative light. As for your line about traffic accidents and the crowds they attract, I’m not going to lower myself to your standard of debate. Instead, let’s look at the facts. You want to talk about job creation? Over 5,000 people work at Crown Casino, the largest single site employer in Victoria. This includes countless numbers of young people being given the opportunity for nationally recognised training and the ability to progress in their chosen career, something they would never achieve working in a local restaurant or a bar.

      As for Crown’s contribution to urban development, coming from Adelaide you obviously don’t know that the land Crown now occupies used to be full of ugly factories and other industrial businesses. And this in such a prime site directly opposite the CBD! It is now a complex with more than 40 restaurants, 30 bars, three hotels (including Australia’s largest) and is a huge drawcard for locals and interstate/international visitors.

      Don’t forget that there are only 2,500 pokie machines in Crown out of 30,000 in all of Victoria (and 100,000 in NSW!). Nick, if you want the public to believe that you are concerned about the impact of pokie machines, then why don’t you complain about the 91% of our state’s machines that exist in suburban pubs and clubs?

      Nick, no one is forced to go to Crown Casino. Just like no one is forced to buy a lottery ticket, or go to the races, or visit their local pub and play the pokies. Blaming casinos for problem gamblers is like blaming pubs for alcoholics.

    • SM says:

      08:53am | 29/10/09

      About 6 years ago had myself “voluntarily excluded” from Conrad Treasury Casino is Brisbane, as my gambling was out of control, and being exacerbated by heavy drinking and drug use.

      Part of the process involves having your photo taken by cameras positioned in a number of different locations within the casino, including every entrance. 

      I stayed away for about a month.  After that time, over the next 3 years I would have attended the casino perhaps 200 times.  Many times i attended early in the morning, when there was hardly anyone in the place.  Sometimes I’d be the only person sitting in the bar.  I never made any attempt to hide, be discreet, or change my appearance. 

      No-one ever said anything

    • stephen says:

      11:49am | 29/10/09

      He’s got his dad’s shirt on.

    • N says:

      01:55pm | 29/10/09

      Mr Xenophon, I’m a little confused. You don’t like the idea of money going back into the community or the state governments coffers because of the means by which it was procured? At least poker machines have a pre-determined % of payout (I think machines in VIC are metered at >80%).
      With your stance to eliminate poker machines entirely, I’m interested to know where you think the money will come? My guess is increased taxes is some form; implementation of which is 100% win to government.

      Problem gambling is an issue, I agree whole heartedly with you. However licenses for poker machines are capped, which means Mr Packer can’t procure more poker machines than he has licenses for. In other words if he wants to extend his fleet in Crown, he needs to buy out other pubs and clubs to obtain and transfer there licenses.

      If people want to gamble, they will, regardless of game; be it pokies, blackjack, keno, TAB. Like any junky, they will get there fix somewhere else.

    • Nickk says:

      03:12pm | 29/10/09

      N says: “If people want to gamble, they will, regardless of game; be it pokies, blackjack, keno, TAB. Like any junky, they will get there fix somewhere else.”

      Obviously, because if the problem’s too big to solve, it’s not worth the effort…

    • N says:

      03:30pm | 29/10/09

      Nickk; thinking that you can solve the problem by the removal of poker machines is just plain ignorant. The solution to such a problem, like most, is in education and self control, not shifting the problem to another area.

    • H says:

      03:32pm | 29/10/09

      Dave-your right, nobody is forced to go into a casino. However people are forced to be the children of problem gamblers - they don’t get a chocie in who their parents are, and they don’t get a choice in the fact that they go hungry because mum and dad spend their money at the pokies instead of feeding them. They don’t get a choice in the effect this malnutrition has on them presently and in their future…..if they survive that far.

    • Sha says:

      04:04pm | 29/10/09

      Hm he’s stacking the weight on .For a relatively young man he is looking decidedly “portly”.  And casinos and gambling?A pox on them both. Not even drug and alcohol addiction could cause as much poverty as those. I “won” a night at the Sydney casino with hotel and dinner.It was the saddest circus I have been to in a long time. Garish,smelly and desperate. Never again.

    • Bob H says:

      04:30pm | 29/10/09

      Gambling is a great way of filling government coffers by fleecing the simple who do after all get the benefit of the twinkling coloured lights.  It is rather like speed camera revenue raising, a similar tax but for those who can’t read numbers on a dashboard and match them to road signs.  An idiot based taxation system should be expanded.

    • xiaoecho says:

      04:32pm | 29/10/09

      James looks and sound more like his old man with every passing day

    • ShaneO says:

      07:03pm | 29/10/09

      With such a measured and detailed reponse @Dave we can assume you are one of those 5000 employed at Crown!?

      Or with the PR firm employed to negate bad publicity!?

    • Nickk says:

      10:20pm | 29/10/09

      N, pokies is only the first step.

    • Steve says:

      10:43pm | 29/10/09

      Nick,

      I agree what you ahve to say, i have enjoyed Pokies in the past but as i have got older, i see that they are a blight on the community.

      You will not stop them, but they can be adjusted, lets slow down the speed of them, allow no more then a 10 dollar note, with maximum bet of 1 dollar,  I was in Canada and also noticed that with there pokies, you get paid with a slip so you need to take to bar to cash it in, this also slow down gambling, plus machines there in Newfoundland switch off at midnight, adds these things to pokies and it will at least help the situation

    • James says:

      09:33am | 30/10/09

      What do you expect him to say?  He must defend his business.  Fact is if pokies and casinos are so terribly evil why do our governments allow them at all?  If the government cannot act morally with no personal financial incentive how can we expect someone with a fortune invested to act more morally. Blame the government for making gambling so available.  Blame the government for turning our local pubs into mini casinos, with nothing to do except play the pokies, well until now…. now we also have Keno…

    • SM says:

      10:12am | 30/10/09

      Paul@9.01 said:

      “What James was was spruicking is so full of holes that it won’t make any difference to the addicted. And only applies to their pokies, not the gaming tables.  James, get the balance right before making such claims”

      Get the balance right?  They leave “holes” in the policy intentionally.  From their point of view, the balance is perfect. They’re not the slightest bit interested in actually reducing the play of the addicted.  They’d prefer it to increase. Things like Play Safe are done so that, on the surface, they’re seen to be doing something.  Just like the “voluntary exclusion” policy I describe above.  But when you dig a little deeper, as you’ve done, the whole thing is exposed as a totally ineffective joke

    • Weary says:

      01:18pm | 30/10/09

      You expect a man who believes that one day he’ll travel to heaven on a UFO with Tom Cruise to be in touch with reality?

    • Graham Gillard says:

      03:21pm | 30/10/09

      Where to start?
      What I gamble is none of your business.
      If you want to reduce gambling addiction talk to a recovering addict. Everyone else keep your opinion to yourself.
      The day any politician refuses to accept the proceeds of gambling is the day I will believe that at least they are sincere.

    • Claire says:

      11:54am | 31/10/09

      I think the social harm caused through the amount of crime committed as a result of a gambling addiction is ignored by Mr Packer as well. The Packers of this world will not be silenced while, even in the small state of South Australia, the Government gets $1 million per day from gambling. Why are about 20% of the world’s pokie machines here? Because governments are addicted.  Further, if we think that it is about personal self control do we allow unlimited access to amphetamines or heroin? It is the States role to protect citizens from harm and to regulate and/or prohibit harmful products. If pokies cause harm then the State should control them.

    • Martin says:

      06:31pm | 06/01/10

      David Icke would no doubt be convinced the Packers are “Reptilians”,
      have you seen the on-line Pokie game called “Goanna Gold”,
      apparently named in honour of the late Kerry Packer?
      The Crown Casino Pokies are an absolute rip-off! They’re worse than the suburban clubs, you’d be lucky to get back 30%!

    • Luke says:

      10:47pm | 05/06/11

      Of course he should stay out of anything to do with pokies…
      He makes money out of it! HOW DARE HE?

 

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