SOCIAL TV. Have you ever heard such an obnoxious buzz phrase?

Let's talk about this on Fango!!!!!!

The words alone make me feel exhausted.

And yet the last few years have spawned a number of social TV apps like Fango and GetGlue, that are designed to give audiences a place where they can get together and bitch about TV shows and movies. So, like, Twitter?

Nope. Apparently Twitter is too loud, too difficult to keep up with and contains too many users that share other interests. So developers and TV studios have been teaming up to create apps that deal specifically with television, and are designed to keep you glued to the box.

Their business models vary. Many used the FourSquare model allowing users earn points for “checking in” to specific programs which they can trade for rewards, usually that help promote the network or TV show in question. Mainly, they store everything you’ve written about TV for you to come back to (instead of getting lost in the Twitter void) and they give you a way to connect with other people who share your interests.

These apps have been relatively successful and their popularity is growing by the day. GetGlue has signed up more than 2 million users. Another app, Miso, has over 100 000 registered users. Fango is also increasingly popular. These apps are a dime a dozen. There’s Tunerfish, and Peel, and Zeebox and GetGlue. And that doesn’t even include the TV specific websites and discussion boards set up by television networks to house these mutual appreciation societies.

If this is all starting to sound like a bit of a corporate circle jerk, you’d be right. These fancy new apps may give us an outlet in which to talk about TV, we’re still watching it at a time and date that suits studios, rather than at a time and a date that suits us.

While many reviewers, tech experts and entertainment gurus are crediting these apps with helping to save television, the proliferation of these so called “social TV” apps indicate the desperation of networks and studios to find ways to ensure that people continue to value modes and models of TV watching that are outdated.

These apps claim to be trying to tune in to what audiences are saying online in order to stay relevant, but they are ignoring the most obvious complaint: People want their TV shows and they want them now and they want it legally.

Go onto Twitter, and Facebook and any number of websites that discuss television on any given day and you will find pages upon pages housing comments from uses frustrated by their inability to get their hands on content, even after begging online stores like iTunes to take their cash.

Countless surveys have shown that people would prefer to pay for content instead of illegally downloading it, given the option.

Do you know how hard it is to access shows on iTunes? Many streaming and download options are geo-blocked due to strict licensing agreements with Australian television networks. And attempts to get them from other legal streaming sites are also blocked. There’s always Amazon but even then many suppliers will not ship to Australia for the same reason.

We don’t need separate apps to make us enthusiastic about watching TV. We need apps that lets us watch what we want, when we want.

Instead of employing social media experts, designers, web developers, PR and marketing guys to develop these new social TV apps, why don’t studios listen to what is already being said on social media and provide people legitimate and legal ways to watch their shows at a time that is convenient to them?

Until studios start to recognise that, these apps are destined to remain mediocre at best, and television audiences will continue to dwindle while torrenting thrives.

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49 comments

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    • acotrel says:

      06:35am | 16/03/12

      ’ developers and TV studios have been teaming up to create apps that deal specifically with television, and are designed to keep you glued to the box’

      So this is going t o stop commercial TV from being garbage , repeats and advertisments.  If they were going to beam the BBC channels into our homes, I could believe in it !
      I think I’ll get myself onto Eddie Maguire’s ‘who wants t o be a millionaire ’ then I might escape from this intellectual wasteland !

    • Paddy says:

      10:45am | 16/03/12

      I think I’ll get myself onto Eddie Maguire’s ‘who wants t o be a millionaire ’ then I might escape from this intellectual wasteland !

      Isnt this a slightly conflicting statement…

    • acotrel says:

      06:20am | 17/03/12

      @Paddy
      ‘Isnt this a slightly conflicting statement…’

      Glad you liked it .

    • Mahhrat says:

      06:45am | 16/03/12

      Or, don’t watch TV.

      I discovered the other day that apart from “live” television such as sport and…well, sport, I watch NCIS.  Even then I don’t tune in, I’ll watch it later when I buy the series.

    • KH says:

      06:57am | 16/03/12

      And while we are on the subject of poor form by TV networks, what is with the time leak?  Something advertised from 7 - 7.30 seems to be 7.04 to 7.37 now.  So annoying - to a point where I have to set the recorder with an extra 20 minutes at each end, and worse, you can’t capture shows that in the schedule back onto each other but in reality cross over so you miss the end of one or the beginning of the other.  Not all of us are at home when something we want to see is on!!!  Something else that is driving me to downloads….................

    • Reality Girl says:

      08:17am | 16/03/12

      kh

      so true, the time leak thing drives me crazy, shows i want to watch but cannot be home for i end up missing because tv channels won’t shut up live show commentators and their inane drivel or post their schedules correctly

      brin netflix to australia i say

      i already happily pay for austar so i can have some choice and variety, would be happy to get onto netflix for the stuff i miss due to free tv being unable to stick to a schedule

    • nankypoo says:

      11:31am | 16/03/12

      The thing about time leak is that there absoluely no excuse for it. These are RECORDED shows, and their timing is known to the second! If the news (live) can finish on time, a recording should too. Calling your local station palms you off to the network; and calling the network blames the local station. A loss situation for us, and a win for the network if their program goes over time so that you miss the rival’s show.

    • Mark says:

      11:57am | 16/03/12

      It’s to keep people watching the same channel. If a show leaks by 5 mins, the competing show on another channel has already started, thus making it less attractive to watch in its entirety.  A cheap trick, really..  Still sucks the plebs in though

    • Nic says:

      07:25am | 16/03/12

      I think there’s a strong case for a change to copyright law that says if you own the rights to the content, but don’t make it available at a market price, then you are no longer trying to profit from that content and thus any damages from someone obtaining it in another fashion are nil. The biggest offender, to my mind, is the Disney vault.

    • Ally says:

      02:08pm | 16/03/12

      Hanging out for them to re-release the Little Mermaid, Nic?

    • DC says:

      02:11pm | 16/03/12

      They have that principle in the Netherlands.  While it is technically copyright violation to download, there is no penalty for downloading something that is otherwise unavailable.

    • acotrel says:

      06:28am | 17/03/12

      I love Youtube ! You can dowload 14 music clips, write them to DVD, then watch them on your large flat screen without the hangups ! When the NBN comes, I’ll be able to watch decent content without all the commercial bullshit.
      It seems to be part of the conservatives dogma that private companies always do things better then government bodies.  The best stuff I ever watch comes from the BBC, the ABC, and SBS !  Stick your ‘capitalist freedom’ where the sun don’t shine when it comes to TV !

    • acotrel says:

      06:30am | 17/03/12

      I really like that ‘billion stories and counting’ from the SBS TV !

    • Chris says:

      07:35am | 16/03/12

      Considering that the networks neither care nor listen to the people watching the dribble they put on, I can never understand how a fango or get glue could be at any use to the networks.

      In the USA/CA they have embraced twitter, they work hard on getting the hash-tags working for the network, if the hash-tags are right the networks can pump advertising about new shows on twitter cause people are watching and reading.

      However in Australia, the great spent land we have to create a new program to provide satisfaction to executives who don’t really care.

      Lets take for example, I “checked in on fango” for the V8 supercars there was a massive crowd of 4 checked in. while on the hash-tag #V8SC there were about 600 - 700 people talking about it. Networks have got to move away from in house production of social media applications, and start using programs that are out there for it, Twitter, Facebook it really frustrates me when networks want you to use something they invested in so much, but when it comes to leaving my favorite show put it gets axed.

      No love from me.

    • subotic says:

      09:12am | 16/03/12

      Sweet baby Elvis in the manger, thank goodness I’m anti-social…

    • Millsy says:

      10:12am | 16/03/12

      “I discovered the other day that apart from “live” television such as sport and…well, sport, I watch NCIS.  Even then I don’t tune in, I’ll watch it later when I buy the series.”
      Post of the year, in my ‘umble opinion. Our TV aerial broke a couple of years ago & as an experiment I never got it fixed. Kids aren’t concerned, we can just buy DVD’s of an entire series, plus we can stream some stuff of the net if needed. It’s even got the kids outside more. The only people TV is important to are the people it’s important to

    • Chime says:

      10:17am | 16/03/12

      ABC Iview is the only TV app I’m interested in. Extremely handy for watching nature documentaries that I’ve missed. Now if only I could watch Earthflight and Great Barrier Reef on my iPad…

    • Bell Towers says:

      12:57pm | 16/03/12

      Don’t you ever go home?.....just to chime in…..

    • Ned says:

      10:18am | 16/03/12

      It’s amazing how hard they can make it for us to give them money.
      I’d be happy to pay a small fee to access a good quality download or stream of my favourite TV shows but apparently whoever makes these decisions is still stuck in a 1980’s business model, which is why people use ‘other’ options which provide a superior service.

    • Ben says:

      11:02am | 16/03/12

      I will continue downloading TV shows from america and the UK while Australian TV remains as pathetic as it is now. All these “new” shows that are just starting here? Already through more than half of the season already.

      Pathetic.

      And I refuse to pay for television that I would get to watch for free on free to air TV, if, again, it wasn’t so pathetic. What moron in their right mind would offer to pay for something they can get free? Oh wait, Aussies would.

      And Foxtel?? Don’t even get me started on that money vacuum, laughably called by some “value for money”, what a joke.

    • RED says:

      01:18pm | 16/03/12

      Obviously not a sports fan

    • Arnold Layne says:

      02:00pm | 16/03/12

      You can dress it up however you like Ben but what you’re doing is still illegal.  Those “morons” may just be obeying the law. 

      There’s no doubt the industry has gotten it wrong, but that’s a separate argument.

    • B says:

      02:02pm | 16/03/12

      I guess it depends on your taste. I find plenty to watch on Foxtel. Not cheap, but worth every cent as far as I am concerned

    • michellemac says:

      03:08pm | 16/03/12

      I agree re: being behind etc,.

      But you’re wrong on the ‘free’ thing. Advertising - or more specifically people watching the advertising and then going out to buy stuff having seen it - is what ‘pays’ for free to air. So whilst you’re not actually putting your hand in your pocket to view a show on a pay-per-view basis, you are ‘paying’ for it still by watching the ads, the advertiser being the one providing the majority of the revenue which then goes back to those involved in makng TV, movies, music etc

      This is the problem - the business model is now flawed because of technology. The solution is to get punters to pay directly pay for content and cut out the middleman (tv station) or find some other ways to get advertising revenue which ultimately flows back to the makers of programmes.

      My own view: the internet is the way forward for content delivery, I don’t think anyone can deny this. But the sheer volume of ‘stuff’ out there would require content aggregators (which is essentially what TV station are now, only on a very small scale and with a historically very protected market and high cost to market entry). This is where the Australian networks in particular have let down their brand long term by being so dismissive of their viewers because in the new world, we will not ‘trust’ them as content aggregators.

      Think of some well known world-wide media brands: The New York Times for news, the BBC and Channel 4 for Brit Comedy shows,, Al Jazeera, CNN, Sky, Fox News for news service with a particular bias, HBO for cinematic-quality, well written TV shows, Miramax and Fox Searchlight with intelligent films for ‘grown ups’ even SBS for documentaries and ABC for well-produced Aussie shows in Australia.

      These brands have something to build on in the future as trusted sources of content aggregation according to one’s tastes, we know what we are going to get when we view them and different demographics will turn to those trusted places to ‘cut the crap’ and help us decide what to watch with our precious entertainment time. I’m happy to ‘pay’ either by watching ads or directly paying for content. But I want quality and I want to watch it on my own terms, when I am ready to watch it.

    • master says:

      11:05am | 16/03/12

      One of my current fancies is to come on this sight and point out how dull and uninteresting the opinions purveyed in these punch articles often are. Claire’s articles have faced my wrath on multiple occasions so naturally when her over made up picture appeard under the punch heading I was as pleased as. Unfortunately I can’t disagree with any of this and think it’s extremely relevant and well written. Also A+ for including the phrase “Corporate circle jerk”.

    • Martin says:

      12:44pm | 16/03/12

      @master

      “over made up picture”

      Not cool dude. Unless you’re prepared to accompany your posts with a photo of yourself, stick to flaming Claire’s articles - not her appearance.

    • Em says:

      01:55pm | 16/03/12

      Thank you, Martin.

      Flaming articles is one thing, attacking someone personally is a whole other ballgame.

    • master says:

      02:15am | 17/03/12

      Calling someone out on the amount of makeup they wear is no different to calling an emos stupid for wearing skinny jeans and ridiculous haircuts. If you have a problem with that well then you live in a very sensitive world. I’m probably way off though and looking like a geisha is the new hot look this season.

    • Justin Patterson says:

      11:26am | 16/03/12

      I think that the day my access to free media disappears, I will just no longer watch anything at all.  There really isn’t anything I would miss.  Part of me is looking forward to that day.

    • Traxster says:

      11:27am | 16/03/12

      ‘Social TV’, I can handle…...(with exceptions ,of course )
      it’s the ‘Social Network’  thingy which I do not and never would touch with a 10 foot bargepole.

    • mad bastard says:

      01:16pm | 16/03/12

      Trax
      10 foot bargepoles are uncommon in Australia, that is, assuming you are in Australia, They could be more common in Venice, what with climate change events producing droughts in the northern hemisphere, as recently revealed in the UK: So if you already have a bargepole of your own, a treasured item, I too wouldn’t consider risking any damage to it by going anywhere near the Social Network. On the other hand, there’s four fingers and a thumb…....

    • shasha says:

      12:07pm | 16/03/12

      ABC iView app - now that’s a model the others should follow. What I want, when I want.

    • Amy says:

      12:35pm | 16/03/12

      I’ll settle for a TV Guide app. Maybe a smart guide that allows you to bookmark your favourite shows and recommends similar ones based on your preferences. If the TV stations are going to insist that I watch the shows when they schedule them, rather then when I want to, it would be nice to be able to find that information quickly and easily.

    • Bazza says:

      03:50pm | 16/03/12

      Sounds like you need Tivo. Exactly all that you said. EPG that rocks and has high Wife Acceptance Factor (WAF), easy to use, easy to schedule with season passes, single recordings, suggested shows based on other shows you’ve recorded etc. And extremely easy to navigate and use.

    • Luigi says:

      12:47pm | 16/03/12

      Ckaire, I see you are a Dire Straits fan.  Good on ya!

    • Bert says:

      12:54pm | 16/03/12

      The problem is as more and more people learn how to get their favourite shows online for free to watch when they want to watch, TV will get less and less viewers.

      The solution to this is of course sell TV online for a fair price in a format that’s compatible with as many devices without restrictive DRM.

      But no, they will take their show’s fans to court because they’ve found a better way to consume their product.

      Music has had to change, hopefully TV and Movies will soon.

    • daniel says:

      02:12pm | 16/03/12

      TV is a dying form anyway, internet TV is where the future is, I don’t know anyone who watched commercial TV anymore, everyone gets their news from the internet now, and nobody wants to put up with ads that have the volume turned up to 11 when the tv show volume seems to be at 2.

    • Miles says:

      03:06pm | 16/03/12

      So, because ‘nobody you know’ is watching tv, it’s dying - really?  I think you overestimate the consumer power of you and your (likely small) circle of friends…

    • unhappy chappy says:

      02:24pm | 16/03/12

      Absolutely agree.  We live in a global economy except that we don’t.  We cannot get access to stuff because it is rubber stamped NOT FOR OZ - which is not necessarily a licensing issue as claimed but often because no-one wants to spend the time (thus money) sorting out the licensing.  Take the BBC for example.  You can get their TV on your iPad but not your iMac.  Why?  I can go onto Amazon and buy a CD which is delivered to my door OR I can buy the same CD in the local shopt BUT I cannot buy the MP3.  Why?  There’s no licensing problem there other than laziness and the taking of the Australian people for granted.  It is time that these issues are aired (sic) and credence given to them because we are very much in danger of becoming a (even bigger) backwater in the world.

    • T Rex says:

      04:37pm | 16/03/12

      Correct me if I’m wrong but TV Channels make money via the advertisments that are shown. Companies pay more for their adds to be shown in the prime time when the higher rating shows are on. Maybe if the advertisments are pre assigned to each show so the viewer will see them whenever they get around to watching their episode, but it would be a nightmare to determine how well rating a show is if it can be viewed whenever. How do you charge for showing an add if you can’t confidently say how many viewers will see it. Advertisers want to be able to reach x amount of people in one hit not the same amount of people over say a month, especially if the add has a timeline (ie stocktake sale). Furthermore some companies also prefer to have their adds shown at certain times of the day (aka Maccas - around meal times), if people are suddenly able to watch their shows whenever time suits them, it may reduce the impact the advertisment has on the viewer, wasting the money of the advertiser, which in turn makes advertising on tv less attractive and the TV Channels loses.

    • Audra Blue says:

      07:01pm | 16/03/12

      TV advertising is expensive.  How do the companies know that any of their sales are because someone saw the ad on tv and decided to buy their product?

      It’s not like anybody at the stores asks you why you are buying that particular product.  If a company’s profits are up at any time, they can’t be sure it’s because of tv advertising.

      I was watching telly the other night (a rarity for me) and I was flicking through the channels and for about 5 minutes straight I didn’t see one program, only ad after ad.  Eventually I saw an episode of Friends but it was on for less than 10 mins before an ad kicked.

      I was so disgusted, I put on a DVD.

    • T Rex says:

      10:05pm | 16/03/12

      Audra Blue

      I’m not aware of the costs of tv advertising or even if it really works in reaching it’s target audience. I’m just stating a few reasons why TV Companies would not look favourable at allowing viewers to watch their shows whenever they want. If it hurts their bottom line then why would they?

    • JP says:

      05:52pm | 16/03/12

      TV is dead. The kids these days barely know what “TV” is any more. For those of us who grew up in an age when the medium was still relevant, all we see on TV now is mindless garbage, it truly is abhorrent trash. Anyone that still watches TV really are the ones diluting our gene pool. Give it five more years Australian networks will be going under. There is no way they can or will reinvent themselves for the new millennium. Sell you shares in these worthless companies while you still can.

    • The Cup says:

      06:51pm | 16/03/12

      TV is a device to help people sleep. It has great hypnotic power of TV Viewers.
      Like good medecine and other medicinal machines, it cures insomnia and medical illness!

    • Warrior says:

      06:53pm | 16/03/12

      TV is Guthy Renker advertyising only ! The rich ruined television by turning it into Liberal Party propaganda!

    • Sassy says:

      07:03pm | 16/03/12

      Yep, haven’t spoken to anyone under 25 in the past five years who watches TV anymore, EVER. What a primitive one way medium. It’s like a babies toy.

    • LB says:

      08:49pm | 16/03/12

      This is just an Australian thing. UK/US and elsewhere - cable providers, networks, and many other competing on demand, iptv and social services - are *years* ahead of Australia. Most of what is being wished for in posts above has long been reality elsewhere. The competition (in pay tv) and cash (in free tv) just isn’t there in Australia - no drive for innovation or improvements, let alone value for money.

    • Matt says:

      09:35pm | 16/03/12

      In my opinion torrenting will only grow larger with more and more people wanting to get the content they want and be able to watch it whenever and however they like. TV networks/content providers will have to be dragged kicking and screaming into the modern era just like with the music industry, the internet is here to stay and with it comes all the joys and freedoms.

      I’m willing to pay a reasonable access fee to stream shows over the internet if it means i can advoid all of the reality shows, cop dramas and most importantly, ADs. At least this way you will get vastly more accurate infomation on what demographics are intersted in watching and when. Would also just be nice if they could work together and put it all under one banner so we dont have to sign up to half a dozen services to get all of the content. Unfortunatly this is all a dream until until the people in charge get hit in the only place they care about, the bank account. However seeing as though we dont pay anything now we shouldnt complain and just do what we would do if it was a retail store, go somewhere else to get what we want.

    • Alan says:

      10:37am | 17/03/12

      If you watched a show from the USA, and it included an an for a home loan at 4%, would you be interested? If you saw shoes selling locally for $300, advertised at $200, would you check out that companies website for international ordering? There’s opportunity to be had here.

      BUT- if you see a Thai ad for KFC, and someone is using the “help yourself ” chilli sauce dispenser, you might conclude that KFC Australia sucks.

 

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