These past two days I’ve been gazing at my fellow office workers and wondering: If an earthquake struck here, who would be a hero? Who would run back into the crumbling building for a mate, who would risk their life for another?

Screengrab from TV3 by AP

I had imagined that, of the hundreds of people, a few would shine.

Maybe that chick over there that always looks calm and competent. Maybe not that bloke who can never manage eye contact.

I also wondered what I would do and had a terrifying thought that I would be a panicker, a useless screamer (or swearer, more likely) who only contributed to the chaos.

But, as it turns out, more people are everyday heroes than I thought.

In the Christchurch footage there were dozens of office workers – men in suits straining slightly at the buttons, women in neatly creased slacks – who pitched in immediately.

While they had dust in their hair and blood on their faces. They went back in, slung people over their shoulders, created makeshift stretchers.

It’s easy (well, easier) to be brave, stoic, generous in the aftermath. After shock and helplessness comes the drive to do something, to help.

But these were people bleeding, hurt, frightened. Thanks to Sky’s live coverage, we could see this was literally in the minutes following the harrowing 45-odd seconds when the quake hit. This was people helping without thinking.

I wanted to know where this impulse came from, so I called Professor Sandy McFarlane – one of the nation’s top experts in trauma. And he said:

Many people in disaster situations do find they commit heroic acts, which is something they never expected. In some people… altruism drives their actions. They immediately see the predicament of others. And it’s a character trait that’s the essence of a healthy society.

He also pointed out that when you look at photos or footage from traumatic events, everywhere, people huddle together. They bond.

Two of the most common words used after disaster strikes are ‘chaos’ and ‘panic’. In disaster movies people are hysterical, seek self preservation at all costs, the hero of the piece a sole bastion of reason, logic and selflessness.

But apparently that’s a false representation of what people actually do. Apparently we’re actually pretty awesome at getting our shit together when it really counts.

After terrorists hit New York’s World Trade Centre, US sociologist Professor Lee Clarke published a paper on how people act after a disaster. He found:

After five decades studying scores of disasters such as floods, earthquakes and tornadoes, one of the strongest findings is that people rarely lose control. 

He also found: People do not turn on their neighbours. They do not forget their morals. They work together.

People die the same way they live, with friends, loved ones and colleagues – in communities. When danger arises, the rule – as in normal situations – is for people to help those next to them before they help themselves.

So I’ll look more kindly on that nervous guy from accounts, turns out he’s probably a hero after all.

39 comments

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    • True Believer says:

      05:50am | 24/02/11

      Good and thought provoking article Tory, I guess none of us know how we will react in a time of chaos, but I think looking at how so many Australians walked that extra mile to help their fellow citizens during the floods and fires here and how in New Zealand from our neighbours across the “pond”  we see that same human compassion.  I believe we can hope that God given well of human decency and compassion within most will come to the front. 

      Personally, having been a carer for a severely disabled person where falls and wheelchair mishaps were common, I found that the ordinary person in the street will offer a helping hand. It gave me a healthy respect for my fellow citizens. There will always be those who walk on by, but most will go to the aid of another.  It brings a glimpse of beauty into the ugliest and most tragic circumstances.

    • Adam Bryant says:

      06:02am | 24/02/11

      Nice piece. I came around to your way of thinking during the floods. I reckon we get the feeling that people might not help when we read about racial intolerance and see the trolling in newspaper comment sections. It is events like these that make you realize that this only represents a small minority of people.

    • Tom says:

      04:59pm | 24/02/11

      You are the only one playing the race card. Any particular reason?

    • acotrel says:

      01:54am | 25/02/11

      Feeling guilty, Tom?

    • Reg says:

      06:20am | 24/02/11

      I believe it is this “relief in action” that drives human cooperation, as everyone turns to address the same threat.

      The overpowering impulse that something “needs to be done,” the observation that in a serious life-threatening situation, extraneous impulses are discarded and for the majority, mate-ship becomes the driving force. Perhaps for the very first time in his life, an inward looking person suddenly becomes aware of the reality around him.

      It’s also the drive behind the rather silly idea that 10,000 volunteers recruited from Facebook would be more help than hindrance.

    • Tedd says:

      07:21am | 24/02/11

      Good piece, Tory.  There is one dig that could be had at some commentary over the years, best addressed by providing a variation of the title of your piece -

      Humanity. Much better than we are lead to believe

    • Sarah says:

      07:26am | 24/02/11

      So you’re saying that Kiwis also have what our politicians and bogans (often they’re the same these days) would call the “aussie spirit”?

    • Swishta says:

      09:42am | 24/02/11

      Good point… I got sick of QLD’ers blowing it out their own behinds during the recent events. “oh, we’re bread tough north of the border”... “only in QLD would you find people this tough”... Seriously QLD. Time to stop thinking you’re someone special. Humanity is the tough one here. Not a post code.

      Of course my thoughts are with those in NZ who are suffering. I pray for you all.

    • LauraBoBaura says:

      10:04am | 24/02/11

      Swishta - pretty sure you’ll find the media was saying those things, not us. And Sarah - way to find the grey cloud in the silver lining… sheeesh.

    • Gav says:

      10:18am | 24/02/11

      A couple of sound bytes on the TV from a few people and suddenly Swishta all Qlders are blowing it our behinds? I didn’t say it, neither did any of the people I volunteered with nor anyone I know. Seriously take a good hard look at yourself (if you can bear it) and find something better to do with your time.

    • Ash - Qld citizen & NZ resident says:

      12:38pm | 24/02/11

      For crying out loud! The local media over here in NZ is saying the same thing about Cantabrians “They breed them tough in the South”.
      Jeez Swishta maybe it is just a simple message to keep people strong that are suffering greatly! I think you’re blowing something out your own behind. You are seriously are an immature brat if something like that offends you! Get a life and seriously think about someone else for a change!

    • marley says:

      02:59pm | 24/02/11

      @Sarah - “aussie spirit?”  No, read the article again.  She’s saying that Queenslanders and Kiwis alike have what she and I would call the “human spirit.”  Something all people, of all origins, colours and beliefs, bogans and latte sippers alike, share.

    • Dirk Hartog says:

      06:53pm | 24/02/11

      Swishta -  “oh, we’re bread tough north of the border”... Not only are we tough, we can spell as well.

    • Chris L says:

      03:11pm | 25/02/11

      Marley, are you implying that other species cannot show the “human” spirit? I once saw a dog risk death to drag an injured friend off a busy freeway! Don’t be such specists people!

    • Sam says:

      07:37am | 24/02/11

      I remember being the first person at a double motorcycle/car crash. The four riders (two on each) were not in good shape - teeth through cheeks, broken limbs, foot half gone (always wear full leathers people). All were in shock. One’s helmet had been thrown off and had a huge gash on his head, all were bleeding profusely - one to the point where something needed to be one.
      Now I won’t lie - I have done a first aid course, but it was something else that kicked in that day. I am absolutely sick at the sight of blood. I can’t watch those scenes on Grey’s Anatomy or any other TV show. I threw up when the dog ripped a leg open and was bleeding everywhere, but somehow some other thing was at work and I managed to actually put my hand on a gaping fast flowing wound to stop the flow.
      I’m not saying this to “be a hero” but just that people might just surprise themselves, just as Tory has written. As soon as the ambos got there and were settled in, I drove home, and *then* threw up. Adreneline is an amazing thing.

    • Kate says:

      02:41pm | 24/02/11

      True. I’m the same, blood makes me queasy and I can’t even watch while I donate blood. My boyfriend copped a bad hit to the head playing footy last year, his face was literally covered in blood, but I was OK driving him to the hospital and waiting in emergency. I only threw up while watching the nurse clean him up.

      Thank goodness for adrenaline, without it I imagine there would be far fewer people responding to accidents like this.

    • Simon says:

      07:37am | 24/02/11

      That’s great. One thing that bugs me about comments on these disasters is the references to “Australian spirit”, or New Zealand spirit”, as though the attitudes of helping fellow people in distress is somehow unique to our cultures.
      Yes, it’s great to see NZ’ers and Aussies rolling up the sleeves, putting on a brave face, and helping, but it’s a human response, not one unique to our nations.

    • Mr Pod says:

      09:08am | 24/02/11

      @Simon -  Completely agree.  What erks me is that governments and corporations have done their best to neutralize this most valuable of resources just because a profit margin or tax cannot be placed on it.  Our own fault - we let the accountants take over the world.

    • Sian says:

      08:13am | 24/02/11

      Great article. I think we all need reminding that most people are decent human beings (especially after a day of reading troll after troll on the internet)

    • Expat says:

      10:30am | 24/02/11

      Very true, Sian. Along with you and everyone else, I’d like to think Tory’s article is accurate, but as we’ve seen with some of the comments on the recent tragedies of Christmas Island, the floods, and now this earthquake, there are a few notable exceptions.

      Condolences, once again, to those who have lost loved ones.

    • Kate says:

      02:40pm | 24/02/11

      I think it is accurate. The intolerant minority is just unfortunately rather vocal. And they’re certainly people you wouldn’t give the time of day to if you ever had the misfortune of meeting them. I’d never compare them to my friends, colleagues and relatives who function quite well in society.
      Here’s an example: Where’s Erick? What no mileage to be had from posting on this article? After all Tory used a shifty man from accounting, not woman, so this must be her evil feminist way of saying that men are evil.

    • acotrel says:

      02:00am | 25/02/11

      I believe that humans are fundamentally good. If there was an earthquake at a detention centre, even Scott Morrison would dig out asylum seekers from the rubble!

    • Expat says:

      10:01am | 25/02/11

      Unlikely, acotrel, yet possible. Two things, however, are certain; Eric would be too busy blaming the earthquake on women, and Rosie would be too busy using the fatalities to attack the Prime Minister.

    • AW says:

      09:32am | 24/02/11

      Great piece. I have wondered the same thing, in light of recent events…what would I be capable of? If I’m being honest, I hope I never have to find out. But should I find myself in one of these disasters, I hope that instinct to protect, help, etc. would kick in. just awful what all these people have gone through this year and in recent years, from fires, to floods to earthquakes. It is gut wrenching. People will be having nightmares for years.

    • mary says:

      10:11am | 24/02/11

      Thanks Tory, that’s a nice uplifting article to start the day with. Particularly because it is true. People are full of surprises and more often than not, they are pleasant ones.

    • SM says:

      10:15am | 24/02/11

      I know nothing about his policies, but from what I’ve seen of him over the last few days it’s hard not to be impressed by their Prime Minister John Key.

      No nonsense, no theatrics, not stage managed

    • Matt says:

      11:28am | 24/02/11

      Your spot on about John Key. I don’t know NZ politics and how positively he’s viewed, but he has been impressive during this disaster.

      The emergency response from the NZ authorities has also been amazing. They seem so well resourced and organised. The footage can be so distressing, but the search and rescue effort is inspiring.

    • Placebo says:

      11:38am | 24/02/11

      I agree. He has been very dignified and decisive. He knows when to say and what.
      And, great article Tory. It isn’t a country’s spirit but THE HUMAN spirit that triumphs everytime.

    • Kate says:

      02:44pm | 24/02/11

      Not to take away from the serverity of the disaster Matt, but I’d imagine their resources and organisational capacity are because earthquakes in New Zealand are fairly common.  Christchurch had one not six months ago.
      You can’t plan for the human response and that’s been inspirational, but the resources and capacity are also indicative of them making hay while the sun shines so to speak and learning from past experiences. (and good on them for doing that, as many other governments seem to be caught flat footed time and time again).

    • youdy beaudy says:

      11:12am | 24/02/11

      Well it would be obvious even to a blind man that one would probably not avoid helping someone in difficulty. What is it?, it is a natural responce which is built into the human geno. But it is a great thing I think. Helping those in trouble and hardship is a in built duty that we all have. It’s a pity that it very often only happens when disaster strikes and is not there all of the time.

      It is like in the Brisbane floods where we all saw the wonderful photo of the Snake with the frog riding on its back, now wasn’t that great to see?. It happens there also, so what do we call that. Or maybe the Snake was taking its lunch with it. No, it is not just a trait of humanity, it happens with other animals as well. A wonderful thing to behold indeed. I hope that the Kiwis recover from this but with all the quakes happening over there one can only feel that it will happen again. The world is changing and still evolving and we are sitting on it like everything else. A vunerable part of the ever changing eco system that was set in place by the creative forces. I wish everyone well as I know we all do. It surely is a terrible tragedy, one could not comprehend what those people effected must feel at this time. I hope that something good comes out of the hardship of this for those who have suffered. God bless New Zealand.

    • Canterbury expat in NSW says:

      11:51am | 24/02/11

      I agree partially with article. Yes, most lend a hand for initial incident, normally we have an implied social contract with each other. But if the emergency conditions linger & widespread, then “Lord of the Flies” mentally comes out. If water/power/petrol/food/shelter start to not be as accessible as before or as expected,  then the “panic” buying/storage/hoarding. Look at the queues for petrol with emotions boiling over already. It’s been said our western civilisation is only one major disaster from barbarism.

    • notSue says:

      01:48pm | 24/02/11

      We may only be “48 hours without water from barbarism”, however, our cultural traditions, our expectations of ourselves, such as the much maligned “spirit of mateship” can help to ameliorate that tendency, at least in the short term. Cultures where the expectation of behaving in rational, civilised, heroic manner is not as high as we Australasians place upon ourselves may succumb somehwat more quickly to indivdual, selfish survival instincts.

      I’m not at all suprised that the better part of our nature has shown itself in the recent cataclysms. It is inbuilt in us to assist in the survival of the species, our community, our mates. Altruism it is one of the most precious human traits, even if it ultimately makes *us* feel good.  it benefits humanity as a whole and the payoff of feeling proud of one’s actions and receiving recognition for them by the community is beneficial to all. We are not just instinctive animals though.. we have a choice, and that chioce, if our own life is imperilled is the essence nobility.

    • j says:

      02:20pm | 24/02/11

      Adam Bryant 06:02am | 24/02/11

      Excuse me! I have a feeling I am one of those people who disagree with your opinion. ( I say turn illegal boat people right back and bring over the ones who applied LEGALLY) and yet because I dont agree with you in these other articles you see me as a troll? seriously? there ARE some people do troll news sights but there are a lot who actually have a different opinion to yourself (as hard as it may be for you to believe) and it doesnt make that opinion anymore wrong just because you dont agree with it.

      I was horrified to hear what happened to the people of NZ and hope to god more people are found alive.

    • Tom says:

      05:04pm | 24/02/11

      @j, you just fed a troll.
      Why do you think Adam posted his inflammatory drivel?

    • j says:

      08:31pm | 24/02/11

      I know Tom but the thing is there ARE some people who think exactly what he said, THATS the sad part

    • Ali Yaseen says:

      05:32pm | 24/02/11

      Sometimes we underestimate the potential in people around us, as a matter of fact a good number of the Arab elite lost hope in Arab people in the time before Dec. 2010, but after the Tunisia revolution and the Egyptian revolution, we all shocked, the masses still have the itch to change and to help each other.
      In Egypt the rates of sexual harassement were very high before the revolution “25th Jan.” but during the days of the revolution where crowds where protesting in the Tahrir Sequare for 18 days, these days according to reporters were free of harassement!!
      One more thing about the days of revolution in Egypt is that people there used to clean the place where they used to protest before going home!!
      What I want to say is that many people are brave, many still have the good qualities of helping other people and even sucrificing for them but because we cannot see that does not mean that it is not existed.
      I’ve seen reporters from Europe, and Australia in the Middle East giving their lives to tell the truth about what is really going on in Iraq, Palestine, Lebanon..etc, like Robert Fisk from the Independent and from ABC news, this is bravery, I’ve seen people from all over the world coming to the Middle East as human shields.. this is undisputed bravery.
      I’m talking about the Middle East because I’m from this region and just reflecting here.
      May all the victims of NZ rest in peace.

    • Jane says:

      07:43pm | 24/02/11

      I have to disagree, for most people its easy to be a hero while the adrenaline immediately after an event is pumping in your veins. Its when the horror sets in that its much harder. This is why they have critical incidence councilors, its for when the brain starts to function again and you begin to realise how much risk you put yourself in by doing that.

    • notSue says:

      11:21am | 25/02/11

      It may be adrenaline that driives the response, and afterwards in the cold light of day, the full impact of one’s actions hits home.agreed, but I bet if you asked most people if they’d do the same again, in the same circumstances, they’d probably say yes, especially if they saved a life.

    • Servaas says:

      12:23am | 26/02/11

      I’d say it has a lot to do with the ‘equalising’ effect of a disaster or terrifying event, or the way it bring things into perspective, how it shatters our images we put so much time and effort in.

      We’re all tempted to protect our reputations, to be admired by our fellow man. We actually fear disapproval by those around us so badly, that we operate out of that fear, we put our guards up, we let our competitive spirit get the best of us - we fear others being ‘better’ than us or seeing ourselves fail. That is why the accountant guy doesn’t make eye contact, that is why we do not necessarily show ourselves as weak to eachother, why we take racist stands or fight the opposition rather than listening to them. Much of our negative behaviour is fear driven, the fear of being weak, wrong or maybe just makiing an arse out of ourselves.

      Then comes the earthquake, and all these things become totally irrelevant, we are blessed with the ability to, for a short while at least, not concentrate on ourselves but on others. No one cares about their own opinion, hair do, reputation,etc. when they are truly focussed on others’ needs. You will boldly yell commands at the beautiful girl at the office, who you normally struggle to speak to without stuttering because of your self-focus, instructing her which is the best way to keep safe and get out of the burning building.

      Samwise from Lord of the Rings were able to approach Rosie boldly after he has been through the ordeal of detroying the ring and noticing his insignificance in the bigger scheme of things. Before that he was too shy, too afraid, too focused on not making a fool of himself.

      Compare a man who has been through hardship and humbled by it to one who’s biggest worry is whether men will praise him today or not, if people around him will consider him to be a nice guy or not, or a girl who’s main concern in life is to not fall behind with the fashion trends or that she has to be the first to hang out at the new club that opened in town.

      Those who are driven by fear and self-focus will surely not care for the well-being of those around them. But let’s say the new club catches fire and the girl realises her insignificance in an instant, she does not fear the opinion of man any longer - well not in the burning building at least - then all of a sudden it’s a whole new ball game. She’ll help her ‘competitors’ (the other girls who tried to out-dress her) out the building even if it means she might hurt herself.

      In times of disaster we lose our fear of man.

      Well, that’s my theory on the matter.

 

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