If you haven’t already seen the graphic below take a minute to have a look.

Now do you get what I mean?

This is an explanation the United States’ plan for victory in Afghanistan, and formed part of a PowerPoint presentation given by the US Military to some of its top brass.

This PowerPoint presentation is not only emblematic of what may have gone wrong in Afghanistan, but, without wanting to sound too alarmist, what’s gone wrong with the way we’re being taught to think.

The top US Military Commander in Afghanistan, General Stanley McChrystal, joked upon seeing the slide: “when we understand that slide, we’ll have won the war.”

Speaking about the use of PowerPoint in the US Army Brig. Gen. H. R. McMaster recently said disseminating supposed knowledge via PowerPoint can, at its worst, be dangerous. 

“It’s dangerous because it can create the illusion of understanding and the illusion of control,” General McMaster said. “Some problems in the world are not bullet-sizable.”

Not only does McMaster have one of the best names for a military leader (perhaps only Staff Sgt. Max Fightmaster beats him), but it also a remark from somebody who speaks from experience, having banned PowerPoint presentations when he planned and led the successful mission on the northern Iraqi city of Tal Afar in 2005.

As most of us are not following Brig. Gen. McMaster into battle, you may be of the opinion that the worst thing to result from a PowerPoint presentation is the possibility it will be in the room without the comfy spinning chairs, thus denying you the possibility of playing Mad Men in your head all afternoon.

But McMaster is on to something more widespread when he speaks of the “illusion” that PowerPoint provides.

That is that PowerPoint presentations can make us stupid because they have condensed the accumulation and explanation of often complex topics into 30 slides with arrows - perhaps with a hilarious interval slide of a monkey at a computer saying “this IT network has finally evolved!”

What began as a means to better explain ideas in a logical and chronological format, often results in the logic of ideas being replaced by the mode of their presentation.

Simply because a line is drawn between a picture of a kid kicking a soccer ball entitled “Goals” and “Results” with a big $ sign next to it does not actually demonstrate an understanding that you know how to go from “Goals” to “Results” -merely that your PowerPoint knows how to draw that line and can fill up a lot space in between.

Picking up on this trend back in 2003 Julia Keller wrote a great synopsis of the problem in the Chicago Tribune:

“It squeezes ideas into a preconceived format, organizing (sic) and condensing not only your material but – inevitably, it seems – your way of thinking about and looking at that material. A complicated, nuanced issue invariably is reduced to headings and bullets. And if that doesn’t stultify your thinking about the subject, it may have that effect on your audience – which is at the mercy of your presentation.”

In January Punch editor David Penberthy wrote about the insidious culture of meetings in the government and corporate worlds, which not only reduces the amount of work one can do in the office, but is resulting in increasingly bizarre government policy and corporate decision making.

If this meeting culture is the crime of the office world, then PowerPoint is the crack that is fuelling it.

The PowerPoint is so ubiquitous that it has seeped its way into popular art.

Below is one of the 2004 Turner Prize winning entries from British artist Jeremy Deller. It is a PowerPoint style painting that tracks a path of English music from brass bands to acid house.

Jeremy Deller's winning Turner Prize entry from 2004

I’m of the opinion that the piece itself is pretty cool, but can’t quite work out whether Deller is taking the piss or not. Either way we recognise the format and what it’s trying to explain, whether acid house and brass bands are at all related doesn’t matter: the graphic explains it all.

PowerPoint logic now allows people to sell off bad ideas in a manner that in the past we would have at least required some kind of crazy 900 page philosophical text to go with them.

Behind the more insidious products that were responsible for much of the financial crisis in the US, I have no doubt there was a PowerPoint presentation explaining their operation.

While the instincts of the layman would be to question how it could be possible for everyone to be making money off a bunch of people who couldn’t pay back their mortgages, Lehman Brothers I’m sure had a PowerPoint presentation showing how it could be done, regardless of the fact it wasn’t real.

To find the most disastrous example of PowerPoint logic one need only go back to the beginning of the war where McMaster had such success.

Colin Powell’s infamous presentation to the UN Security Council to justify the US invasion of Iraq will go down as a monumental stuff up in American foreign policy and has marred Powell’s otherwise outstanding and honourable career.

If you’re not familiar with the presentation here’s a good summary of what went wrong, complete with slides.

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44 comments

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    • agblaster says:

      06:55am | 30/04/10

      Yeah yeah yeah. Bad presenters exist. So what?

      At the hands of a tabloid journalist, suddenly that becomes
      “Power Point is what’s gone wrong with the way we all think”

      Shock horror? Nah.

      Just bulldust dressing up a boringly obvious point.  Good/Bad,  Top 10, or We All Think. 

      In endless succession, blah blah blah blah blah, the Punch dumbs stuff down.

      God forbid a Punch stringer should tackle anything current, important or useful in any detail, eh. Nup. Too hard, hey.  Gah.

    • tera_d says:

      08:26am | 30/04/10

      NO…
      what he is saying is that the medium conveys certainty and in fact good presenters can present bad information and sell it as if it was good….to paraphrase you…“the way we think is gone wrong and it’s all gone on PowerPoint”


      If you wait a second I’m sure I can come up with a quick succession of slides to demonstrate it to you…

    • Anti Major Mistake Man. says:

      11:48am | 30/04/10

      @ tera_d, spot on mate, the whole thing has “programmatic specificity” written all over it, or one of Persephone’s polite, carefully worded, PR, spin doctoring spells.

      Regards the former snag & swinging voter.

    • Chris says:

      08:05am | 30/04/10

      PowerPoint = Powerless & pointless.

    • Hmmmm says:

      08:26am | 30/04/10

      Interesting article. But ahh…..those are examples of mind mapping. They may be found on a PowerPoint slide at some stage or other, but that’s not a general representation of a PowerPoint presentation.

    • KW says:

      10:51am | 30/04/10

      I agree!!  I would have thought this is very obvious….

    • Chris says:

      08:59am | 30/04/10

      Shouldn’t we be looking at the fact that the US Army has now appeared to be ousourcing its operational planning capability. The presentation has been developed on a private consultancy’s slide deck!
      Just imagine how much that cost to produce.
      They missed one important bit - the ‘You are here’ sign.

    • Joan says:

      09:38am | 30/04/10

      No you are wrong. Powerpoint allows consultants to extract more money out of their clients.

      According to the Shirky Principle: “Institutions will try to preserve the problem to which they are the solution.”—Clay Shirky

      http://www.kk.org/thetechnium/archives/2010/04/the_shirky_prin.php

      We may have lost the battle for Afganistan but consultants are still winning!

    • DG says:

      09:39am | 30/04/10

      Its looks like Spaghetti!

      how on earth could someone present that and ask people to digest that volume of information in a slide show presentation? ridiculous

      statistically people remember 17% of a speech….that is unless you are a journo and taping it!!

    • Bitten says:

      09:48am | 30/04/10

      It looks like some sort of single cell organism preparing to fly its freak flag and get busy. I think.

    • Zeta says:

      09:58am | 30/04/10

      If only all powerpoint presentations referenced Psychic TV and Throbbing Gristle the world would be a better place.

    • BTS says:

      10:22am | 30/04/10

      Am I the only one who follows the diagram?  It’s okay to say if you don’t.

    • Chris says:

      11:11am | 30/04/10

      BTS,
      It is not about following the diagram - it is the fact of who it is presented to. Know your audience and tailor your presentation accordingly.
      Clarity of message is critical and as it was indicated in the original news article earlier this week Gen McCrystal’s response to it indicated that he was none too impressed.
      Seriously I reckon the consultant would have had better impact with a Far Side cartoon.

    • BTS says:

      01:49pm | 30/04/10

      Thanks Chris, I was afraid I missed the point, but glad you stopped in to help!

    • Chris says:

      03:11pm | 30/04/10

      Ahh BTS,

      Sarcasm is the last refuge of the scoundrel.

      After your last comment the mind map I am forming of you consists of all the lines coming together to look like something not unlike a raised middle finger.

    • BTS says:

      04:12pm | 30/04/10

      aww chris, laugh a little, it’s Friday…

    • Dave Sag says:

      10:51am | 30/04/10

      Leo I think you are confusing slide decks with mind maps, and also, to be honest, confusing the medium with the message.

      I am one of those rare people who loves mind-maps and I believe, if done properly they are a brilliant aid to thinking.  But you don’t go around showing people your mind-maps as, much like dreams, they rarely make any sense to external observers. Mind maps should typically be used to help you order your own thinking and should usually not be displayed to anyone.

      As to slide decks and presentations however:  Powell’s problem was not that he used a particular piece of software (he could have for example used Apple’s Keynote app and made it look much nicer) but that the information he was presenting was a pack of lies.

      Setting aside the truthfulness of the content, there are good presentations and bad presentations.  You know the bad ones, they are the ones where every word spoken by the presenter is also up on the slide.  At COP15 last year I was stunned by the fact that almost every side-event presentation followed that format.  It turned out to be very handy because I could simply sit in the front row with my camera and take pictures of the slides and not bother with notes.

      See for example http://www.flickr.com/photos/davesag/sets/72157622855976159/

      But it sure made the talks boring.

      See http://www.ted.com or any of Steve Jobs’ keynote addresses for examples of slideshows done well.

      Presentations are as much about communicating emotion as about communicating information.  My tip, don’t be afraid to heckle when a presenter starts reading their slides.

      Personally I prefer to give my presentations without slides at all, but sometimes a good graph or a simple illustration can really pack a punch.

    • Shane From Melbourne says:

      10:55am | 30/04/10

      The Pentagon has more intellectual firepower than most governments on earth- most senior officers have a Masters and PhD. Thousands of thesis are written at places like Air Force University, Westpoint Academy etc. Half a dozen professional journals like Parameters, Military Review and Marine Corp Gazette exist. and they still can’t win a war. The Chinese and Russian strategists are more entertaining (except for Ralph Peters who is always good)

    • PKelly says:

      11:19am | 30/04/10

      True. Leo this in fact a mind map from a Halliburton subsidery - how did you get hold of it?

    • Anti Major Mistake Man. says:

      01:40pm | 30/04/10

      @ Shane from Melbourne, correct, but did you also know that the “education mad” former USSR had more PhD graduates per capita, than any other nation, before or since & look how well that turned out.

      Regards the former snag & swinging voter.

    • PKelly says:

      11:09am | 30/04/10

      We have a rule at work: anyone that uses Powerpoint,, or that has 3 or 4 words in their job title like strategic knob analyst, or any job title containing the word “communications” are wankers.

      Avoid them.

    • Bitten says:

      01:43pm | 30/04/10

      Excellent plan my friend. I am personally deeply suspicious of those who produce spreadsheets and pie graphs at the drop of a hat.

      Mind you, I have a small problem in that just about everyone I deal with outside of my company wants to know my ‘job title’ and ‘position description’. I feel like making up names like Senior Vice-Poobah of Directional Development.

    • mw says:

      11:55am | 30/04/10

      The problem is not powerpoint.
      The problem is people.
      Well over 90% of whom don’t understand the purpose of powerpoint and as a result misuse it.

    • Dave Sag says:

      08:16pm | 30/04/10

      There is an old saying:

      Those who can, do.
      Those who can’t, teach.
      Those who can’t teach, use powerpoint

    • Macca says:

      12:45pm | 30/04/10

      I’d like see powerpoint presentation on why powerpoint is useless, and perhaps a 4 hour meeting afterwards to discuss?

    • shabangabang says:

      12:45pm | 30/04/10

      Should have used a pie chart instead. That always works.

    • Julie Coker-Godson says:

      01:26pm | 30/04/10

      This reminds me of the ill-fated presentation of Kim Beazley’s Knowledge Nation.  Anyone remember that?  What a diabolical mess that was.  I roared laughing when I saw this one and agree totally with the army officer who said when they understand the slide, they’ll win the war!  Right on!  LOL

    • A Bob says:

      04:00pm | 30/04/10

      Yes, I remember it. I was going to say something but couldn’t remember the name of it. Thanks!

    • tera_d says:

      04:06pm | 30/04/10

      Wasn’t poor old Kim was it? I thought it was Barry Jones, and a quick google shows 5 points for an answer of ... Barry Jones and Kim Beazley. My apologies, Kim was in it too….

    • Colleen Cuthbert says:

      02:08pm | 30/04/10

      Power corrupts. Powerpoint corrupts absolutely.

    • IMHO says:

      11:26am | 02/05/10

      Tee hee….good one

    • james Hunter says:

      05:18pm | 30/04/10

      power point is one of the last refuges for the failure.
      It is useful if you have nothing useful to say and want to make others that know nothing think that you actually do.
      anyone with a brain will see straight through it

    • Bruce says:

      05:19pm | 30/04/10

      If the presentation looks complicated, its usually to hide something important. This is the oldest trick in the book…..“baffle them with science”.

    • Julie Coker-Godson says:

      05:08pm | 01/05/10

      A bit like the “filibuster” on the floor of the House! heh heh heh - Beat your opposition to death with your tongue!

    • Punch Drunk says:

      08:02am | 01/05/10

      Back to Basics:

      ‘An architect’s most useful tools are an eraser at the drafting board, and a wrecking bar at the site.’

      Frank Lloyd Wright

    • marley says:

      09:06am | 01/05/10

      Mmm. Powerpoint is a tool, just like a black or whiteboard, or a how-to video, or an instruction manual. Properly used, It can be very helpful in training situations - for example, when you’re trying to show a large group of people some physical details of a piece of equipment or object they need to be familiar with, or when you’re trying to instill some basic operating principles in that same group. 

      The problem is, it is still just a tool,  great when used for purposes it is suited for, and terrible when used for purposes it is not.  It’s no good at all for getting complex ideas or nuanced concepts across.  The problem lies not with powerpoint (the medium) but with the consultants and experts who try to force their ideas into the medium’s parameters, instead of finding the appropriate medium to develop and explain their ideas. 

      The real problem is that our fascination with technology has blinded us to the fact that, when all is said and done, technology of any kind is a tool and nor more than a tool.  It never replaces original thought, judgement and decision-making.

    • Betty French says:

      09:30am | 01/05/10

      These “graphics’ that are presented here are not Powerpoint. They are mind maps or infographics.
      They may have been put into a Powerpoint presentation at some point but are generally not made in Powerpoint.
      The “Powerpoint style painting” is not Powerpoint style at all.
      Powerpoint is just a presentation software. People can put whatever they want into it to present to an audience.
      Its the people and their information that are to blame not Powerpoint.

    • marley says:

      12:04pm | 02/05/10

      I’m beginning to think Marshall McLuhan was right.  The medium HAS become the message.

    • Daniel says:

      03:47pm | 01/05/10

      Im so over power point meetings. I nearly fall asleep through them and Im so over managers on power trips.

    • martinX says:

      11:08pm | 01/05/10

      And before PowerPoint, people made slides with graphics and dot points on them. I work in a Unit that did just that.

      Best advice I got was “speak to the slide”, i.e. put a little bit of info up, and fill it out. Don’t read it.

      Steve Jobs gives terrific presentations because the slides just add flavour to a good presentation. (Steve’s presentations are made in Keynote, not PowerPoint, just in case people didn’t know there was an alternative after Aldus stopped selling Persuasion.)

    • Jethro says:

      04:50pm | 03/05/10

      I think the graphic is very effective in communicating the key message that Afghanistan is a very complex problem which doesn’t have a simple solution.

 

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