I am a big supporter of energy efficiency initiatives and want to see all Australian homes retrofitted with energy and dollar saving technologies from blocking up drafts, solar hot water and insulation to double glazing.

It is a no brainer in a world desperate to reduce fossil fuel emissions and power bills to roll out a national energy efficiency scheme to reduce costs to the planet and to the householder. But Green Start is not the way to proceed. Australia needs a National Energy Efficiency Target like the Renewable Energy Target that is a market based mechanism delivered by the private sector according to clear rules set by government. I agree with Minister Combet that it is not a good idea to throw good money after bad.
So what went so wrong with the Rudd government’s Green Loans election promise of 2007?
This great idea to audit household energy use and to make interest free loans up to $10,000 available to carry out the recommended work turned into a nightmare for the nearly 10,000 people who decided to enter the business and for the thousands of householders who in good faith had an assessment done.
1. The Minister and the Environment Department made it known that between 1,000 and 2,000 assessors would be appointed and on that basis people drew up a business plan and paid for training to become assessors.
But no proper check was made on the number of people training or seeking accreditation and it soon go out of control until in the end up to 10,000 people had paid for training and there were not enough jobs to go around.
2. There was no nationally accredited training course and no requirement that the training was offered by registered training organisations so some assessors were well trained and others were not so that there was no quality control on the people who would conduct the assessments but they all paid between $2,500 to $3,000 for the courses regardless of the quality.
The Department promised to upgrade the training to certificate iv at government expense. But it didn’t happen.
3. Once trained they were promised that there would be an online booking facility which would enable them to book home assessments and be paid accordingly but the government never developed the online system and stuck with an inadequately staffed call centre.
4. The government then permitted middlemen who could employ lots of assessors and book lots of assessments into the system allowing them priority access to bookings unfairly competing with single assessors or small businesses. This led to the tick and flick assessments that many householders rightly complained about.
5. Once the assessors did an assessment the report was then fed into an assessment tool which would spit out the government report that the householder could take to a bank to get a loan.
6. But the assessment tool was badly calibrated so that the reports it spat out were often wrong and did not reflect the recommendation that the assessors made, therefore making them look incompetent in the eyes of the householder.
7. The Government reports were months overdue and so no one could get a bank loan and the government abolished the loans component because of supposedly poor take up.
8. The government then wound back the programme promising to fix it before the commencement of Green Start but in the end decided it was thoroughly broken and ended the misery.
Throughout I had been calling for all these issues to be addressed and wrote to the Auditor General in February 2010 seeking a complete audit of the mess and since have been calling for compensation for assessors who had been so badly treated by the Government.
Yesterday the Government promised $15 million for upgrading training to Cert iv for assessors who want to stay in the industry. It promised $15 million to for training costs up to $2,500 for those who want to upgrade their qualifications and $3000 for compensation for previous training.
The Government must ensure that this money is paid promptly or assessors will be left in the lurch for yet another year. It must also ensure that the department responsible for such maladministration and waste of tax payer dollars is held to account.
But most importantly it must develop a national energy efficiency target and scheme to roll out in 2011 so that the jobs and business opportunities flow and the community can benefit from lower bills while reducing our emissions.
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