Australians want their politicians to be “in touch”. They want us to listen.

Adapting to new technologies is critically important for politicians. In the 1960s, successful politicians had to embrace the new medium of television.

.Nixon vs Kennedy: Not many people are aware that Nixon had more followers on Twitter before the great debate

In the US, John F Kennedy understood the immense power of communicating directly into people’s living rooms

In Canada, it was Trudeau.

In Australia, Whitlam used TV to great effect when he replaced media dinosaur Calwell.

And in our States, leaders like Don Dunstan became adept at the 30-second grab to get their message across on the nightly news.

These days, the 30-second grab has been whittled down to six seconds.

Today politicians must meet the constant demands to be both accessible to the media and more directly interactive with the public.

This week, I’m taking my Ministers to Port Augusta for a Community Cabinet meeting.

These events include “town hall” meetings where hundreds of citizens can – uncensored – ask us questions.

We also attend street corner meetings.

And, of course, there’s many talkback shows.

Many politicians have also embraced Twitter.

President Obama used it in his Presidential campaign.

Kevin Rudd and Malcolm Turnbull have Twitter sites, with thousands of followers.

I started using Twitter earlier this year.

Why?

Essentially, because I rarely saw young people at my street corner and town hall meetings.

Newspapers are having to appeal to a new, younger, audience by going on-line.

People are no longer content to have their news thrown over the fence once a day.

So media is adapting to changing consumer demands.  If they don’t, they’ll perish.

The same is true for politicians.

By Twittering, I am reaching a different audience.

But it’s not just a one-way street.

Through Twitter, people ask me questions.  They argue.  They disagree.  Feedback is healthy in a democracy.

Twitter also takes up very little of my time.

I can send out ‘telegrams’ from my mobile phone, informing people of what I’m doing, and often giving them links to websites for more details.

Twitter followers want straight talk, humour and occasionally a stoush.

They don’t want sanitised, bureaucratic blandishments.

Funnily enough, some reporters can’t deal with Twitter. It makes them defensive.

This puzzles me.

After all, Rupert Murdoch understands the new media.  Some of his journalists don’t.

Is it because pollies are now able to communicate directly with the public, rather than through a filter?

You can hear the sneering resentment when we are quoted as “speaking on the social networking site, Twitter, …”

That’s like newspapers reporting quotes gleaned from a politician speaking “through the fax stream” or even “through the internet device known as email”.

I’ve also been attacked because a handful of my Twitter “followers” may be involved in “unsavoury activities”.

The Liberal’s raincoat brigade trawled through thousands of my followers and handed over the naughty tit-bits to a fellow traveller in the media.

It was the same team that brought down their own leader by peddling dodgy documents.  Sleaze is their substitute for substance.

I’m sure the risqué also follow Malcolm Turnbull.

‘The Australian’, in particular, seems to have got its knickers in a knot.

It’s the newspaper that campaigns against censorship, and its sister publications carry advertisements for “escorts”.

I guess I could vet those who follow me on Twitter.

But that would be like employing a bouncer, or a censor, at my street corner meetings.

For me, Twitter represents a “virtual” town hall meeting.

It’s a talkback show involving thousands of people who are interested in policies, programs, and personalities.

After all, politics is a contest of ideas and personalities.

Soon, Twitter won’t seem so threatening to journalists, especially when they realise that their own jobs are likely to be on-line.

Or perhaps on the line, unless they adapt to new technologies.

Ultimately, it’s about giving people what they want, whether they are readers or voters.

20 comments

Show oldest | newest first

    • Rationalist says:

      07:49am | 20/07/09

      I liked you more pre-Twitter.

    • Eric says:

      08:08am | 20/07/09

      That’s nice.

      Now how about telling your Federal colleagues to can their totalitarian attempt to censor the Internet?

    • D. West says:

      08:33am | 20/07/09

      I dunno, Mike you have a reputation for filtering twitters for dissent as @kevinruddpm through his ‘Ruddwall’ on his blog. I suspect ‘communicate’ is a 1984 word for the control & spin marketing channel of Planet Mike Media, and Labor more generally. (What happened to the old-school Labor pollies you thought could trust?) Then you have the Minister for Internet Censorship, Conroy who doesn’t twitter or communicate, period. It would be great if Labor would truly embrace open, transparent that the web allows.  allows @terrortv

    • Ric Sissons (@RicSissons) says:

      11:42am | 20/07/09

      Mike: You make good points about politicians needing to find new and better ways to communicate. But if politicians just see Twitter as another way to put out dull media releases then no-one will bother to read them. Your tweets are an exception - they are open and interesting. Other politicians just get staff to put up tweets for them. No wonder the public are cynical.

    • reg grundy says:

      12:07pm | 20/07/09

      Is is just a coincidence that this article is written in tweets?

    • Don Dunstan says:

      12:18pm | 20/07/09

      Someone tell Mike Rann’s press secretary to calm down. Putting his name to this stuff is dangerous, it wont stand the test of time.

      Appearing in The Punch is a tick in the box, well done, but promoting the latest web flavor of the month will make your boss look silly. 

      And while we’re on the topic of new media mistakes forever etched in web history (believe me it cant be removed), please review that myspace drivel you concocted for him.

      http://www.myspace.com/mikerann

      The Dunstan angle is a nice touch but its worth as a tool of conversation between the Premier and constituents is nicely summarised by R Diddy in his sincere birthday wishes for Mike.

    • jjprojects says:

      02:08pm | 20/07/09

      Obama’s efforts in new media helped him win the election, and this stuff isn’t going away. 250,000,000 people on Facebook and climbing. If you’re not engaging (genuinely) with social media, you’re history.
      P.S. I’m writing this from my iPhone.

    • Joy Brown says:

      03:00pm | 20/07/09

      It’s amazing how Rann conveniently twists the facts to help defend himself against the embarrassing revelation that he has CHOSEN TO FOLLOW 100’s of dodgy scams and porn sites. He makes it sound like these ppl are following him and he has no control over it. That may well be true. They probably ARE following him. But that was never the issue. The fact is he is also FOLLOWING THEM. He has, at some stage along the way, made a concious decision to follow every single one of the ppl listed in his “FOLLOWING” list. That is quite different to the list of ppl in his “FOLLOWERS” list.. So Mike, perhaps if you were honest enough to set the facts straight (and not twist them like you often do) then ppl would have the opportunity to make up their own mind as to whether you have a case to answer for CHOOSING TO FOLLOW these dubious, (and sometimes obscene) “twitterers”.

    • Dan Cass says:

      04:14pm | 20/07/09

      Is this perhaps the definitive moment in the Televised Kennedy Nixon Debate of 1960?

      http://bit.ly/sC4dt

    • AussieJazzman says:

      04:54pm | 20/07/09

      ‘Tweet or die’ says the man whose Attorney-General is single-handedly blockading attempts to permit an R-rating in Australia for games, because he’s worried about their content.  You can’t pick and choose when you want Australians to have uncensored access to things.

      Either censor or don’t censor, Mike, but don’t straddle the fence.

    • Dave Sag says:

      05:01pm | 20/07/09

      Joy I expect Rann, Rudd et all simply have ‘auto-follow’ scripts that follow back anyone who follows them.  This is a timesaver when starting out but has the obvious downsides you describe.

      Speaking personally, twitter has changed how I interact with the news - I don’t watch TV News any more, nor current ‘affairs’ shows.  I don’t buy the paper any more; I don’t read mags.  I get most of my news through twitter now.  I even found this story because I follow Mike Rann on Twitter.  It’s a huge time saver for me.

      Cheers

      dave

    • Margaret Gray says:

      06:20pm | 20/07/09

      With all due respect Mr Rann, your desperate attempt at trying to be hip in courting the non-voters amongst your constituency is laughable.

      I bet you also bought the first Betamax recorder and MiniDisc player?

      Only the most deluded see base-level communication portals like Twitter as anything more than a ‘look-at-me’ lapel badge for linguistically-challenged attention seekers.

      Are they as potent a reflection of the quality of English teaching in South Australian State schools as they appear?

      Or is that just pure coincidence.

      The ability to string a coherent thought together that goes for more than a sentence is a keenly acquired skill…and one that separates journalists and writers from Tweeters and Facebookers.

      Most importanlty it creates a necessary gulf between populist spin and substance.

      One hopes through your privileged position in public office you will lead by example rather than just be seen to be following the flock.

      However trendy it might seem.

    • Jon Bruce says:

      06:43pm | 20/07/09

      Funny, Mike Rann has no problems with censorship when it suits him.
      I have been an active Twitterer, for less than a month. (@JB1Kenobe)  I have found it a great way to have my say and send replies directly to Mike Rann, himself, when I disagree with his point of view or policies in regards to a particular matter.
      Compared to Mike Rann, who has made a total of 1,638 Twitter updates (or “Tweets”), I have made only 18.  Yes, I admit, alot of my tweets have been critical of Rann and his Govt, but I thought that was the point of Twitter… to give people a veritable “soap-box” to voice their concerns and opinions. At no stage have I been abusive or threatening to the Premier in any way. But that hasnt stopped him from Blocking me as of today. I find it very disappointing and quite contradictory to what he wrote in this article. Rann says, “I guess I could vet those who follow me on Twitter. But that would be like employing a bouncer, or a censor, at my street corner meetings”.
      It seems Mr Rann doesnt need to employ a bouncer or a censor, because he is quite happy to do that himself.

    • Bill Conlon says:

      09:40pm | 20/07/09

      Unfortunately or fortunately MM your not the premier anymore, Jill and the other 87 media adviser are. SAD.

    • Rod Penna says:

      10:13pm | 20/07/09

      Mike - how about you start running the state of SA with as much vigour as you Tweet… then we might actually get somewhere and not be such a backwater state.
      I guess that’s asking too much though as you are all about image after all.

    • Rob Silva says:

      11:01pm | 20/07/09

      Mainstream media has become part of the ‘system’ - there is a hierarchy, a career structure that goes with being a political journalist. These journo’s by and large are making very poor use of the privileges afforded them. A quasi-structured relationship between media minders and journalists has developed - some would say symbiotic, others would say parasitic. Whatever the case, the definition of “journalist” that I carry from my youth is unrecognisable in the modern media. I suppose the fact that the AJA is no more and journo’s are represented by the Media & Arts Alliance probably says it all. It is politicians of Mike Rann’s ilk that have driven us to this situation - politicians who say what they like, ignore tough questions and generally avoid opportunities for scrutiny wherever humanly possible. Rann’s Punch article make no sense at all when compared to his behaviour until you realise that “communication” in Mike Rann land is the transfer of a message from him to his audience. Listening is what he does to determine how the message has been received, not to understand the perspective of the listener. Poor reception of the message is regarded as the listener’s problem and simply results in a fine-tuning of the delivery, not any change in the message.

    • Liz says:

      11:08am | 21/07/09

      Go Mike! the world is now divided into those who tweet and those who don’t..don’t want to,don’t understand it and don’t see the relevance.It’s a fast moving world out there, important for us all to keep up especially if in politics.By the way it’s not just the young who tweet, some of us oldies have become big fans!

    • Nick says:

      05:57pm | 21/07/09

      “Don Dunstan”: I think that MySpace is a fake…the typos don’t help the case.

    • Bill Rutherford says:

      11:17pm | 22/07/09

      Hey, what’s the deal with Mike Rann blocking everyone on Twitter, who criticizes or disagrees with his Govt’s policies? Interesting that he is still happy to follow porn sites and scams.  Wouldn’t you think, with all the negative publicity that he has received , he would have blocked all those dodgy sites? But, ironically, he is more interested in just blocking those people who are straight-up and honest with, sometimes, negative feedback and criticisms. His actions, in this regard, contradict much of what he has written in this article about un-censored questions and “feedback being healthy in a democracy” and refusing to “employ a bouncer, or a censor, at (his) street corner meetings”. It would appear that Mr Rann can certainly “talk the talk” but does not actually “walk the walk” when it comes to welcoming all kinds of feedback from the general public.

 

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