Friday dilemma: My staff can’t make a sale
A shopkeeper writes:
Dear The Punch,
I’ve recently hired several staff to man my clothing stall. One staff member is perfectly lovely. Handles everything competently and with charm.
But after a successful start, it seems like her sales sass is failing her. She hasn’t met our budget for the past three weeks.
She’s the daughter of a family friend and I’d hate to hurt that relationship. But I’ve got to get rid of her. How can I do it and get off scot-free?
It’s businesstime. What should she do?
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