A Puncher writes: I’ve had a long and fruit(salad)ful relationship with my barista. He always asks how my day’s going. Knows my complicated coffee order right off the bat. There’s service with a smile and small-talk with sizzle.

Love heart was free

But lately I’ve been awarded an array of discounts and freebies that would put FlyBuys or MyerOne to shame. There’s discounted fruity muffins. Free fruit salads. Free coffees! Lately, I come back to the office cradling half a supermarket worth of food. They’re busy enough that they don’t have to get rid of that much food by foisting it onto customers like me.

I’d never think of going anywhere else. But lately I’ve been wondering: is this my barista’s way of hitting on me? I’m worried that any romantic entanglements could jeopardise my extensive collection of freebies, run up my food bills and ruin a perfectly satisfactory customer-barista relationship. What do you think? Are those clouds in my coffee, or love hearts?

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43 comments

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    • Inky says:

      11:40am | 23/03/12

      Does everything have to be driven by someone’s desire to hook up with another?

    • Scotchfinger says:

      12:03pm | 23/03/12

      Not sure, Inky; perhaps we could meet for a drink later tonight to discuss it? *sleazy wink + smirk*

    • Nick says:

      12:07pm | 23/03/12

      Yup…it isn’t turtles all the way down, it’s sex.

    • Inky says:

      12:18pm | 23/03/12

      @scotchfinger

      Oh you~

      I am getting increasingly frustrated in a world that attributes any act of kindness to some sort of alterior motive though.

    • HappyCynic says:

      12:44pm | 23/03/12

      @Inky

      It’s the evolutionary directive, is it not?  Eat, drink, fvck.  What else is there?

      Oh and there are only ulterior motives, no one ever does anything without first asking “what do I get out of it?” that’s the way all animals on Earth behave, even the sentient ones.

      About the dilemma, 1 of 2 things is happening here; 1, he wants to get in your pants or 2, he’s buttering you up so you’ll keep spending money.  The real dilemma is how do you take advantage of it without giving hiim what he wants smile

    • Inky says:

      12:55pm | 23/03/12

      Well, in your example of the two likely reasons for it, only one of them is what would be considered an ulterior motive.

      A business rewarding customer loyalty in efforts to retain customers doesn’t sound particularly beyond/below what is evident. There is actually a difference between a “motive” and an “ulterior motive”

    • Scotchfinger says:

      01:51pm | 23/03/12

      Your last very true Inky. Ulterior suggests a hidden or deceptive act; nothing deceptive about wanting to make a profit!

      Happy Cynic, what species of animal is not sentient?

    • marley says:

      02:52pm | 23/03/12

      @Scotchfinger - what species isn’t sentient?  I have my doubts about Jason Akermanis, Sam Newman and Melinda Tankard-Reist.

    • adam says:

      11:44am | 23/03/12

      Is “your” barista a mere economic unit to be engaged whilst providing a hit on a drug society approves of, or is he a human who may have worth beyond the availability of an extensive collection of freebies?

      Your choice, there’s plenty of coffee shops

    • Paul says:

      11:49am | 23/03/12

      My barista gives me the odd free muffin. His name is Joe, I hope he’s not trying to hit on me. I hadn’t considered that possibility as I was under the impression he was generous and rewarded customer loyalty. Should I view his actions with some suspicion now?

    • Adam says:

      11:55am | 23/03/12

      No, it happens all the time. Buy from a cafe long enough - get your order memorised and free food/other perks handed to you. Is it really that hard to comprehend?

    • Danny B says:

      12:09pm | 23/03/12

      Exactly.  Not just cafes.

      I’m into model railroading, and I usually shopped at one particular hobby store.  After a while, the owner began telling me what I might be interested in when I walked in, and gave me a small discount on purchases.

      Comes from being a regular customer at a smaller store/restaurant - loyalty is rewarded - real loyalty and real rewards, unlike some larger organisations.

    • Kheiron says:

      03:25pm | 23/03/12

      I run a workshop and steel yard and give regular customers discounts. I also knock off 10% to anyone if I find them polite and considerate.
      It’s nice having a customer show up who understands fixing a bull dozer can take more than five minutes.

      I don’t know how giving free stuff would go, though.
      “Here’s your hydraulic hose and a free length of flat mild steel.”
      Reckon that would just end up being awkward.

    • Simon says:

      11:55am | 23/03/12

      So what if he is. Look on the bright side. You wont have to go out for that perfect coffee when you wake up next to him in the morning.

    • AdamC says:

      12:02pm | 23/03/12

      I agree. Even if the barista is hitting on you, what is the downside? Unless he asks you out, in which case I guess you should politely decline.

    • Kika says:

      11:58am | 23/03/12

      Maybe he’s just doing his job?

    • Al says:

      12:13pm | 23/03/12

      How about this, he wants to make sure you continue to buy from there and one of the most pursuasive techniques for this are the following:
      - Free stuff.
      - Flirting
      - Discounts.
      So it may just be to keep getting your money coming in.
      Of course I am a bit jadded from past experience so I tend to think most peoples motives are around ‘what can I get out of it’, including relationships.

    • fml says:

      12:16pm | 23/03/12

      If you are not interested, tell him you do not want any more freebies, it wouldnt be fair if he ended up losing his job for continually showering you with freebies in the hope that one day you might give him a wink wink.

    • Arnold Layne says:

      01:01pm | 23/03/12

      “Your barista”

      For feck’s sake.  Stand back and have a look at yourselves people.

    • sha says:

      08:16pm | 23/03/12

      Agree. Totally.Bunch of barista wankers. I was listening to a radio news broadcast and the young reader read “Barrister” as “barista”...still makes me chuckle

    • Hermano says:

      01:08pm | 23/03/12

      This barista thinks you’re a joke.  Anybody with a “complicated coffee order” is reviled by the barista community.
      Lemme guess: decaf soy latte? Long macchiato, half shot of water, rice milk?
      You people make me sick.

    • Inky says:

      01:27pm | 23/03/12

      What’s the point of having a coffee shop if you’re not allowed to actually order what you want?

      Sounds like uppity barristas to me. Might as well go to a nescaf vending machine if you’re not allowed to customise.

    • Redeker Plan says:

      01:41pm | 23/03/12

      “I’ll have a half double decaffeinated half-caf, with a twist of lemon.”

      Or a weak de-caf, non-fat latte with half a teaspoon of artificial sweetner, and make sure it’s not too hot!
      Otherwise known as a why-bother.

      I’m not even a barista and those people make me sick.  Buy a frackin latte and be done with it!

    • Al says:

      01:43pm | 23/03/12

      Or you could just order mine:
      “Flat White”

      Then for some reason they always ask, “any sugar, skim, soy or full cream milk etc.”

      My response, “just the coffee with normal milk”.

    • marley says:

      01:56pm | 23/03/12

      Or you could get yourself a decent machine and make your own.  Then you get exactly what you want and don’t have to deal with cheesy smiles first thing in the morning.

    • Inky says:

      02:10pm | 23/03/12

      @marley

      Not to mention the prices.

    • Arnold Layne says:

      02:37pm | 23/03/12

      Inky it’s their business.  If they don’t want to make and sell you that order they don’t have to.  It’s then your choice to have something else or go elsewhere.

    • Inky says:

      02:54pm | 23/03/12

      @Arnold

      Yeah, that’s certainly within their rights if they want to turn down business to their (likely nearby) competitors, simply because an order is “too fussy” or “too complicated”. I wouldn’t say it’s a brilliant business model though.

      Of course, it’s not really the business owners complaining, is it? It’s the barristas. Heaven forbifd you have to do your job while you’re at work.

    • Kheiron says:

      03:37pm | 23/03/12

      I don’t think the baristas are simply put off by having something odd to concoct. It’s probably more to do with the ‘head up bum’ customer who tends to order it.
      There does seem to be a lot of ‘hipsterism’ surrounding the coffee cup. Find some personalised combination you can stomach so you can mention it to your friend who’s wearing that fabulous vintage scarf while you boot up your Mac and continue writing your novel in public.
      Serving those sneering little cesspools of self-obsession would get old rather fast, I reckon.

    • Robert Smissen of country SA says:

      11:10pm | 23/03/12

      Coffee should be black & strong, no affectatins like sugar milk

    • M says:

      01:17pm | 23/03/12

      Ask him if he’s up for a shag. You’re both adults, I’m sure you could work your way through any fallout.

      How hard was that?

    • Sniper says:

      02:18pm | 23/03/12

      Well fancy a woman exploiting herself for freebies on The Punch!  Funny how if there’s advantage gained, feminism accepts exploitation of women.  Sam will be chasing you writing Cheerleader II.

    • Inky says:

      02:29pm | 23/03/12

      Not really the impression I got.

      Sounds a lot like someone going “wait, what if all these freebies are his way of hitting on me” than “exploiting herself for freebies”.

      So y’know, way to go off half-cocked.

    • Scotchfinger says:

      02:44pm | 23/03/12

      Harmless mutual flirting does not equate to some sort of Eastern European sexploitation scenario, Erick…oops, Sniper, sorry! You sounded like a famous Puncher from yesteryear.

    • Sniper says:

      02:50pm | 23/03/12

      Yes women have an ‘excuse’ for everything.  It’s how they justify it in their head.

    • Sniper says:

      02:58pm | 23/03/12

      She’s using her sexuality to obtain goods = exploitation

      Where’s Tankard-Reist with her feminist rant?

    • marley says:

      03:23pm | 23/03/12

      @Sniper - gosh, a pal of mine bought about $150 worth of fishing gear recently and the shop owner threw in some extra lures.  I had no idea my (male) pal was batting his eyelashes and exploiting his sexuality in order to get a freeby from the (male) owner. I thought he was just being treated as a good (and potentially long term) customer.  But now that you’ve sorted that out for me, I have a whole new insight into my pal’s personality.  Not to mention the shop owner’s.

    • Scotchfinger says:

      03:24pm | 23/03/12

      ! Rubbish. That’s like saying, women use their uterus to have children, therefore their bodies are being exploited for the purpose of reproduction.

      I realise your comments are tongue-in-cheek (not in a pashing, exploitative sense), but still a bit over the top. The feminist you refer to would object only if the customer felt she had to actually bare her breasts in order to have a free cuppacino.

    • scumbag says:

      03:21pm | 23/03/12

      Your poor misguided Puncher ought to get some facts right. In the first place his barista ought to be doing some pro bono work, if his class action petition didn’t get the required number of signatures, for a politian payrise, and he’s swanning around doing coffees, for christ’s sake.

    • hot tub political machine says:

      03:52pm | 23/03/12

      Na, I don’t reckon your Barrista has discovered the world’s oldest profession. Probably just being nice to a regular, Most small places are after enough time.

    • fish live says:

      04:40pm | 23/03/12

      Your comment:I hate waiting in customer lines for customer service when a shop counter has the coffee machines as it takes so long to serve coffee drinkers.

    • Rose says:

      01:56pm | 24/03/12

      Any chance you could find a dictionary and look up dilemma, because seriously, in this scenario I can’t see one at all. Buy your coffee there or don’t, hardly one of life’s more pressing problems.

    • Deepak says:

      07:24pm | 31/05/12

      LB:Why does my barista (or wtaier, waitress, parole officer etc.) need to know where it comes from?  It’s a Pavlov’s dog thing.  I don’t whistle for my dog to come all day then only reward him only every other Friday he’d never it get and ignore me.  In this case, I hope the baristas notice that after a good, fun exchange and/or friendly service that they simply feel better AND their tip income goes up.  This is not to in any way to insinuate that service people are weak minded, the pavlov phenomena works on most every animal and human. (It’d certainly work on me and if my boss is reading, you should start rewarding me every time I do something besides facebook instead of just once every two weeks I might actually do something besides facebook)  My unintelligent self does well enough that I don’t need free upgrades, I just like to live in a happy world and if I can make someone’s day a little brighter for a couple bucks and a smile, it’s a no brainer.

 

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