“Have you seen any good examples of greenwash lately? It seems to have died down hasn’t it?”

This is not an exciting picture, but I'd like to see you illustrate greywater

This question was put to me by a newspaper journalist recently.

That’s the thing with greenwash, it’s hard to spot if you don’t know what you’re looking for. Greenwash is a term given to marketing claims that suggest a product or company is more environmentally friendly than it actually is. The Trade Practices Act forbids misleading claims. But it’s sometimes difficult for investigators to spot, let alone consumers. That’s the problem.

Many green claims lack standards and verification behind them. At present, wannabe eco-consumers risk being duped and paying a premium for products that don’t deliver the claimed environmental benefits.

Take water. We’re a pretty water-conscious mob in Australia. For years we’ve seen government ad campaigns urging us not to waste a precious drop. We’ve been hit with rising domestic water costs. We’ve watched dam levels drop. We’ve taken up the cause by buying more efficient showerheads, washing machines and dual-flush loos. Water restrictions tell us when and how we can water our gardens.

Recently CHOICE found 11% of members surveyed reuse water from their washing machines as greywater on their garden.

And in our latest test of concentrated laundry powders we were pleased to list two products as ‘green buys’. Not only did they remove dirt and stains really well and were reasonably priced, they also met our environmental criteria.

Many laundry detergents claim they are ‘greywater safe’. In this particular test, nearly all products making this claim really were ‘greywater safe’. But one rotten apple spoilt the barrel…

Seventh Generation’s Natural Laundry Powder claims to be ‘safe for septic and greywater systems’ yet CHOICE’s test shows it’s not suitable for use on gardens.

The problem is that, according to its website, Seventh Generation neglects to measure total salinity, a key criteria for determining the suitability of water quality for greywater use. I’m going to take a punt and say the average consumer – that the law is supposed to protect – won’t know to look for this, or be able to check this claim. And frankly, they shouldn’t have to.

Consumers need better protection from greenwash. The Australian Competition and Consumer Commission’s 2008 guidance on environmental claims was a good start, but hasn’t solved the problem.

We need a compulsory standard to guide manufacturers who want to make environmental claims like ‘greywater safe’.

From January 2010 a new Environmental Claims Code will guide advertising claims. The Code won’t cover claims made on packaging, where green claims bombard consumers. It also doesn’t get into specific requirements for technical claims such as greywater safe and carbon neutral. Plus, this is an advertising industry self-regulated code and the Gruen Transfer taught us to be cynical of these guys.

So the short answer to the question put to me by the journalist is yes. I have seen greenwash lately. Not much has changed.

Kate Norris is the Senior Sustainability Policy Officer at CHOICE. www.choice.com.au/campaigns

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6 comments

Show oldest | newest first

    • Liz says:

      06:45am | 12/11/09

      You’re so right except for our use of water.Some of us are still wasteful and don’t care that the Murray is dying from lack of flow from overuse.

    • Eliza C Metcalfe says:

      08:43am | 12/11/09

      Not to mention the embodied energy in Seventh Generation products, given that they arrive on our shores from the USA.

    • JA says:

      11:19am | 12/11/09

      Greenwash is quite simply everywhere, but more tacitly implied than a direct marketing claim.  It’s a cultural duping.  An implicit belief that somehow we are all environmentally friendly as long as we purchase specific products or change our lightbulbs.  As Senator Milne stated recently, this is an entire cutural problem, requiring an entire cultural shift in thinking and values.

    • davido says:

      12:14pm | 12/11/09

      I so love CHOICE. Keep up the good job guys.

      Greenwash is particulary insidious as it is the very WORST polluters who whip out their hyperbole at every opportunity to dupe the public.

    • Shane From Melbourne says:

      12:39pm | 12/11/09

      What about the reverse- people refuse to drink recycled water even though it is proven scientifically to be sterile.

    • Jay says:

      02:42pm | 12/11/09

      Some environmental claims are more and more becoming like other esoteric woo woo (like Homeopathy, herbal cancer remedies and Chiropractors to name but a few proved fakes).

      Claims such as ‘Clean Coal’, ‘Nuclear energy is cheap’ and ‘Compact Fluorescent Lighting has a smaller carbon footprint over incandescent’ –when hit with critical thinking, these claims disappear in a puff of logic (to borrow from Douglas Adams).

      Of late – the hysteria over the electronic waste mountain (which, if journalists actually did some research, instead of re-writing press releases from many vested interests) would dissipate and we’d be better off as a community dealing with these issues sanely and calmly. Australia does have a growing capacity to deal with end of life electronics – but don’t just believe me, actually start having a look around. And ask questions!

      Instead, Chicken Littles from far and wide, flap about causing otherwise rational people to either crash into one another, or totally freeze in overload apathy.

      As for the whole recycled water debate - all our water is recycled one way or the other - vested interests are blocking any rational debate or decisions - do some research and you’ll quickly find out who they are (hint: private water authorities…)

 

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