They say that cool is in the eye of the beholder and for public sector nerds like me, in the right light, Terry Moran is starting to look like a cross between Nick Cave and Bono.

Your tax dollars at work. Picture: AP / file

Moran is the senior public service mandarin conducting a major review into the Australian Public Service. It is due out this week and I’m hoping to see Moran put a modern twist on the some of the classics like political independence, professional careers and the notion of a unified public service.

To stretch the music analogy to breaking point, if Moran hits the right notes it will be like Bob Dylan going electric. It will also mark the end of Public Sector Punk Era.

Let me explain. Over the past two decades the public sector has had a torrid time. This may be the first time anyone has referred to John Howard as a punk, but when it came to the public sector he put on the jackboots and started kicking.

And while punk music just killed the melody, punk public service killed a whole lot more.

There are three key areas where the nation’s public sector workers hope that Moran plays a different tune.

The first is resourcing – effectively ensuring public sector workers have the resources to discharge their responsibilities.

One of the hangovers from the Punk PS years was the efficiency dividend – the notion that each year every department had to cut its spending – even as its duties to a growing population increased.

At the same time the Howard’s band embraced outsourcing as a self- evident good, believing that the private sector was somehow more ‘efficient’.

The Moran Review provides an opportunity to sing to a different tune, working with the public sector workforce to find smarter and more efficient ways of delivering services, rather than slashing every passing budget with a razor.

The second is independence of the sector. Under Johnny Rotten the public sector was exposed to levels of politicisation that undermined the ability of public sector workers to give frank and fearless advice.

In our submission to the Moran review, we argued the current culture of risk aversion in the public service needs to change. The nation’s big challenges in climate change, health and service delivery are being driven through the public sector.

These challenges require creative thinking not compliance. This can only be driven in a climate where independent through is not only tolerated, it is celebrated.

Thirdly, and most importantly, the Howard era saw the public service broken into more than 100 silos – large and small departments and agencies that basically operate as their own business units and compete against each other in a bitter war for talent and resources.

Over time this fragmentation undermined cooperation between agencies and it became harder for staff to build a career across the sector.

It also lead to massive pay gaps between the better paying male-dominated economic agencies like Treasury and the more female-dominated, social services and welfare agencies.

In an effort to strip back the sector to the core we lost the sense of depth and richness that an integrated sector, all working in tune can deliver. This was Canberra’s version of The Great Public Sector Swindle.

If we are looking for anything from the Moran Review it’s a commitment to end the wasteful and artificial barriers between different parts of Government.

This would send the message that we are all working together again, that the days of division and dissonance are over.

A more unified public sector would mean better policy development and services for the community and better jobs for our members.

In short what I am looking for is a modern sound that still respects the classics. If Moran can deliver this, it will be music to my ears.

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25 comments

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    • Pedro says:

      10:41am | 29/03/10

      If Howard is punk, then Rudd has to be the Phil Spector wall of noise ...

    • Iron man says:

      10:42am | 29/03/10

      Johnny (Rotten) Howard. Yeh, the punk rocker of Aussie politics smashed a few more things than the public service:

      - workers’ rights
      - the republic
      - the public health system

      to name but a few…

    • T.Chong says:

      12:09pm | 29/03/10

      Iron Man : Many Right Punchers will be very upset you are using the new official title of the Opposition Leader.
      Only trouble for Iron Man Tony is , as Neil Young pointed out, Rust Never Sleeps. (best segue I could do for this article) !

    • Wayne Fehlhaber says:

      06:31pm | 29/03/10

      Iron Man :  pardon me , your rust is showing. ! 
      How’s the insulation foil fiasco going. ? 
      What’s the dollar count of the school building ripoff. ?
      Fuel watch. ?  Grocery watch. ?  Computers for every child. ?
      Border protection. ?  Hospital programme 12 months late starting. !
      ......to name but a few…...

    • Wayne Fehlhaber says:

      06:36pm | 29/03/10

      T. Chong :  Seems that rust has you well bonded to Labor dogma.

    • Bush Wacker acker says:

      12:18pm | 29/03/10

      Just saw Malcolm Fraser comment at his recent book launch, hereditary political families is scary, hereditary public servant families is even scarier. Time for change, hire some people with commercial experience, move some of the bureaucracy out to the bush and start hiring some of these older Australian’s that are having their pension start date pushed back.

    • Mike says:

      12:18pm | 29/03/10

      Q. How many Public Servants does it take to photocopy a piece of paper? A. 25.

      1 to initiate it, 1 to document it, 1 to lodge it , 10 to cost it, 1 to send it out for a Quote, 2 to take it to a local Photo-Copying service to get the job done, 2 to pick the job up, and finally 7 others who were on stress leave because they couldn’t take the pressure of the workload.

    • marley says:

      07:12pm | 29/03/10

      How many public servants does it take to photocopy a piece of paper?  Answer. 1.  But he’s being paid $120,000 p/a because he’s running the division without any clerical staff who would have been paid a third of that to make copies for him.  You figure out the economies.

      And we haven’t even counted the management consultant who advised the minister’s political aide that the document needed to be copied, or the political aide who told the departmental assistant to get it done, and who then arranged for a private courier company to pick it up, and who then found it wasn’t supportive of the minister’s policy, and who then instructed the minister’s secretary to shred it.

    • punk rock snob says:

      12:39pm | 29/03/10

      Nice rave but to me, punk was a good thing: exciting, cathartic, cleansing, necessary. 
      And Howard was a bad thing.
      When I reflect on the Howard years, the soundtrack in my head is Johnny Farnham, Dire Straits or Phil Collins, not the Pistols. Like Howard, this music was omnipresent, corporate, soulless and totally cynical. And like Howard himself, it was embraced by millions of unimaginative suburbanites.

    • Zeta says:

      01:22pm | 29/03/10

      “...I’ve been a big Genesis fan ever since the release of their 1980 album, Duke. Before that,  I really didnt understand any of their work. Too artsy, too intellectual. It was on Duke where Phil Collins presence became   more apparent. I think Invisible Touch was the groups undisputed   masterpiece. It’s an epic meditation on intangibility. At the same time, it deepens and enriches the meaning of the preceding three albums. Listen to the brilliant ensemble playing of Banks, Collins and Rutherford. You can practically hear every nuance of every instrument. In terms of lyrical craftsmanship, the sheer songwriting, this album hits a new peak of professionalism. Take the lyrics to Land of Confusion. In this song, Phil Collins addresses the problems of abusive political authority. In Too Deep is the most moving pop song of the 1980s, about monogamy and commitment. The song is extremely uplifting. Their lyrics are as positive and affirmative as anything I’ve heard in rock. Phil Collins solo career seems to be more commercial and therefore more satisfying, in a narrower way. Especially songs like In the Air Tonight and Against All Odds. But I also think Phil Collins works best within the confines of the group, than as a solo artist, and I stress the word artist. Sussudio, a great,  great song, a personal favorite…”

    • Mr Pastry says:

      01:52pm | 29/03/10

      Public Servants and punk - I cannot see how blinkered, consensual, rigid, process driven individuals can be associated with anarchic renewal.  But I suppose the Public Servants lives in a fantasy land that I cannot even dream about, down here in taxpayer land.

    • Margaret Gray says:

      01:02pm | 29/03/10

      “...When I reflect on the Howard years, the soundtrack in my head is Johnny Farnham, Dire Straits or Phil Collins…”

      And you’d be TEN YEARS out of date, music genius.

      Knowing how to spell CBGB doesn’t make you ‘punk’.

      Were you even alive when punk music was not being played on the radio?

    • Liberalfan says:

      02:11pm | 29/03/10

      Do Public servants work? I bet they have plenty of time to play music all day. Its a good thing Tony is going to sack many of them after all they do nothing most of the time

    • Simon the pieman says:

      02:15pm | 29/03/10

      I am led to believe Australia has the highest saturation of public servants in the world. 1 in 4 is too many.  I hope the review culls the layers of the comfortably useless - especially those that spend all day passing comment on the punch.

    • Baza of Brisbane says:

      02:12pm | 29/03/10

      I am not sure I can see JWH singing God save the Queen or anything really. A strong public sector is good for our nation, it provides or should good support to any sitting government. One contributer wants people hired from the private sector, good luck with that as even top public sector wages do not compare with the lucre being handed out by the top banks for instance. But nice article Nadine.

    • Dazza says:

      09:18pm | 29/03/10

      Another self serving article from a union secretary who is aiming for a safe labor seat in a few years just like her predecessor Stephen Jones.

    • David says:

      09:42pm | 29/03/10

      The public service is the new aristocracy. Underworked, overpaid, out of touch, and a parasitic burden on those who have real jobs. Private enterprise (especially small business)  is being crushed by taxes and red tape. It will end in revolt.

    • Andrew Goff says:

      12:23am | 30/03/10

      Our public service is weak, but mainly due to incredible bereaucracy. Layers and layers of middle management passing the buck and drafting new legislation with layers and layers of statutory detail.

      Why? Apart from more job opportunities for mediocre people, there is no interest in making it simple. In fact, there are many vested interests in making the law as complex as possible.

      Centrelink comes immediately to mind - my mum’s experience with them was so bad she (in a rare moment of rude language) told them to “stuff off” when she was claiming a benefit. This was after 3 weeks and 4 different stories from incompetent staff (on more than $60,000 a year! That’s more than a teacher gets ffs!).

      A ratio of 1 manger to every 2.3 staff members is obscene. Overworked? If they are it is only due to woeful training and technology and a culture so big on meetings and committees that there is no time for actual work.

      Howard’s approach to try and force the Public service to change may be one of the bravest moves in politics. Unfortunately it was sabotaged by both public service cronies and politics, and even sadder was that he tried to fix it with party political appointments. Awful.

      I very strongly beleive in a regulated free market, but when a public service is as incompetent at regulating as ours has been for decades it makes me look more like a dreamer than a practical person.

    • Adam Dennis says:

      06:29am | 30/03/10

      While I don’t necessarily agree with this entire article, I did spend 17 years in the APS, from 1981 onwards. The APS I joined was a horrible 1960’s place, made more oppressive under Lynch’s Razor Gang. The Second Tier Wage Agreement of ... 1989? ... led to dramatic changes in the way the Service worked, and began what I now think of as the halcyon days. As a business owner since the late 90’s, I often reflect on the broad range of skills I developed through hard work and opportunities in the APS. Of course there’s plenty of people who don’t work so hard ... but in all the negative comments above you could replace “public service” with “insurance industry” (or anything else) and your statement would be equally valid. I met and worked proudly with lots of people who believed in the words “public service” and really did it justice.

      I remain convinced that a properly focused and streamlined APS could be a boon to this country, whereas a bloated and fractured Service is a millstone around our necks. This is the challenge for Terry Moran.

    • Micko says:

      09:34am | 30/03/10

      Nadine…your union agenda betrays you.

      A unified public service is simply code for forcing all agencies to offer their employee the same wages and working conditions, regardless of the underlying labour market from which a government agency is drawing its skills.  This suits the union because it can leverage the highest paid areas to pull the wage levels of rest of the service upwards. 

      The union would also prefer that public servants were mobile within the public service, but less likely to come from, or exit to, the private sector.  This is because 1) a private sector worker is less likely to have been a union member, especially not a public sector union member (the CPSU – the union that the author of this article is the boss of is the principle one) and 2) by promoting the idea of a generic public sector worker that moves around doing generic type jobs in various agencies the union (or public sector association) becomes a central part of that persons working life and part of their professional identity.

      Sorry…but gone are they days when you could be a generic (cardigan wearing) public sector employee with broad and basic skills (like when to sign off a letter “yours sincerely” or “yours faithfully”) are gone.  The public sector now requires technical experts in a vast range of areas such as economists, engineers, health experts, educationalists and defence experts whose skills are not readily transferred from one service delivery areas to another.

      Since the market for economists and accountants is different for call centre workers one might naturally expect that the wages and working conditions for Treasury and Centerlink employees might be different, not least we would expect call centre workers to work outside traditional 9-5 public sector working hours. 

      The public would be better served if there was more frequent exchange of employees between the public and private sectors…this would promote the exchange of skills and ideas…it would keep the service modern and would ensure that when the nature of public sector service delivery changes then public sector workers whose skills are no longer required can readily make the transition back to the private sector.  Additionally the private sector cold benefit from the wealth of knowledge, intelligence and skills invested in the public sector.

    • AussieJazzman says:

      11:06am | 30/03/10

      There is one central flaw to the agenda that the CPSU is pushing (and I say this as a member), and that is union affiliation to the ALP.  Whilst CPSU membership is affiliation-optional, it is no secret that the higher echelons of employees and elected officials are almost all ALP.  The idea of a non-politicised public sector is an admirable one, it’s incredibly wasteful for incoming governments to slash and burn the top ranks of the sector in order to clear out the stooges.  However, if the union is affiliated, moving to the CPSU’s preferred model of a single, union-negotiated classification system inherently undermines the idea of the independence of the sector where the central player representing the workers is a major contributor to ALP coffers.  Whilst Ms Flood may argue that this will have no impact whatsoever on the actions of the union, even if that IS the case, the perception of bias will still be there (not helped by Stephen Jones being parachuted into Throsby).  This will effectively force the Coalitions hand should it come into power.

      Furthermore, affiliation to the ALP prevents the CPSU, and other unions, from lodging legitimate criticisms of Federal and State Labor Governments.  The difference in the tone of content of political messaging emanating from the union movement shifted substantially immediately after 07, and the CPSU has found itself incapable of criticising the Government with vehemence, even where vehemence is justifiable.  The most significant example is the change in tone from the construction unions from loud outrage to mildly muted opposition to the Building and Construction Industry Improvement Act measures, despite the fact that the Rudd Government retained most of their coercive powers within the Building and Construction division within Fair Work.

      In short, disaffiliate, represent the interests of your members honestly to both sides of Government, and you will be a more credible voice and have less to fear from the Coalition, and lose the damaging perception that you’re just in it for preselection.

    • S.L says:

      02:58pm | 30/03/10

      To write about the Howard government and the public service in punk terms is something I’d never thought of but it was a reasonable assessment in my view. I wonder if any of the shock jocks from radio 2GB or any other branch of the Liberal party cheer squad has read this?
      Food for thought Nadine, well written.

    • very upset and stressed aussie says:

      06:18pm | 15/07/10

      Polictics have become a ““SHOWBIZ”” like Kylie Mono and other famous celebrates SHOW BIZ IS THE BEST for media
      and all of us ordinary public of Australia is unheard no listen to ignored who is in power is the winner and like us are still struggling day to day life
      MINISTERS IGNORES US, POWER BROKER IGNORES US MEDIA WANTS MONEY MONEY ONLY MONEY
      who will listen to the truth nothing but he truth
      why is everyone become deaf to the truth

    • WHOAMI says:

      08:17pm | 01/12/10

      WHO AM I - I AM BIG BROTHER WITH BIG IDEAS
      I HAVE OVER SUPPLY OF STAFF BUT I DON’T LIKE HALF OF THEM SO I DON’T WANT TO WORK WITH THEM
      I NEED MY ‘‘MATES’’ MY PETS I PULL OUT FROM THIN AIR POSITIONS FOR MY MATE AND ADVERTISE EXTERNAL LET PUBLIC BE FOOLED MAY INTERNAL DISLIKED STAFF BE FOOLED THEY ALL ARE FOR MY PETS
      I AM THE AUTHORITY, NO BODY CAN TOUCH ME
      HR IS CORRUPT, THEY ONLY LISTEN TO US, UNIONS ARE WITH US
      RECRUITMENT OFFICERS ARE TOO BLOODY BUSY DOING INTERNETING DON’T CARE WHO IS COMING WHO IS GOING
      WHO AM I
      WITH BILLION DOLLAR ‘’‘'IT ‘’‘’ SYSTEM IS MADE FOR ONLY ONE PERSON
      ONLY ONE RECORD IS ENTERED
      ‘’‘IT ‘’‘’ SYSTEM IS CORRUPT MISLEADING STATS THIS SYSTEM CAN RECORD EVERY KEY STROKE BUT WHAT FOR WHO WANTS TO KNOW WHO CARES
      WHO AM I
      AUSTRALIAN PUBLIC SERVICES

    • CULT says:

      06:05am | 10/03/11

      “Australian Public Service ”  is cult
      when you break it
      you are criminal
      so you have to be like them
      otherwise you are discarded
      like dirt
      no lawyers no commission
      can help you
      ‘CULT that is money wasting on recruiting
      more cult staff

 

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