Ten years ago, I drove cabs for a living. I’m pretty much done telling taxi stories, but there’s one I’ll share today, as it’s more or less in the spirit of Christmas.

Why is there a Christmas turkey on this story? We'll tell you why. Because it's Christmas and we can be as incongruous as we like. Plus the images of drunken youth we browsed were too depressing to publish. Pic: taste.com.au.

It was the Friday before Christmas and I was working the area around Coogee/Maroubra on Sydney’s eastern suburbs beaches. It was a favourite spot to work as the fares were regular, and I stayed out of the city traffic.

So in the early evening, I pick up three young guys in South Coogee. They’re 18, maybe 19, and they get in the cab carrying brown paper bags filled with booze. They say “hey driver, can we drink this in here?”

Technically, the answer is no, no way, absolutely not. But I go sure, why not? Just don’t spill any. An accommodating driver is a driver who gets good tips.

The boys are stoked. You’re an awesome driver, they say. And you speak English too! That used to happen a lot. Like it was a compliment or something.

We’re heading to a local RSL club, where the boys are attending some kind of function. It’s only a short fare, but the mood is jovial and the smell of beer permeates the cab. The odour is strong. A little too strong.

When they get out, I see why. They have left their empty bottles on the back seat of the cab. The bottles were half full and there are puddles of beer below the seats. The boys walk off high-fiving and join the queue of young people on the steps of the RSL.

As a cabbie, you learn to put up with crap. Vomit, beer, bodily fluids, you name it. Once or twice a week, you lose half an hour to go and clean the cab mid-shift. It’s part of the game. So are runners. You can kick up a stink or you can get back on the road as soon as possible and make your money for the night. That’s normally how I played it.

But not this night. On this summery Friday evening, I am tired and frustrated and I want to make a point. So I park the cab. I ascend the RSL steps and approach the huge, muscular bouncer. The boys see me but think nothing of it.

I point the guys out to the bouncer. I tell him they’ve just trashed the back seat of my cab and I’d prefer he doesn’t let them in till they come and clean up their mess. He becomes an instant ally. Says he’ll look after me. There is an unspoken code between men and women with menial jobs. The public screws us, we screw ’em right back.

I retreat to the cab and wait, leaning against the door. When the boys reach the bouncer, I see him shaking his head. Then he marches them down my way. The boys are joking at first. But the smiles soon retreat.

The bouncer says he’s not letting them in the club till they’ve cleaned the car to my satisfaction. I ask the bouncer to bring me some bar towels and sponges or whatever he can get his hands on. This he does.

The boys clean. And clean some more until the beer puddles are soaked up and the car is cleaner than when I started the shift. The bouncer asks if I’m happy. Not yet, I say. So I make them clean where they’ve already cleaned, and then some.

By this stage, the boys are silent. All traces of bravado are gone, replaced by sullen resignation. When I finally decide I’m done, two of them look genuinely chastised. One remains defiant, and gives me a giant raised middle finger from the steps.

I couldn’t care less. My battle has been won, and even with the needless gratuitous extra wiping, I have been off the road for less time than if I’d done it myself.

There’s probably not a chance in a million that the bouncer is reading this piece. But if he is, I’d like to thank him. He didn’t just facilitate my revenge that night, he gave me dignity.

More importantly, he bestowed upon the boys the belittling emotion of indignity. I think too often nowadays people think they can get away with any kind of behaviour, any time. At the risk of sounding old and crusty, respect is on the wane. I reckon the boys would have benefited from that little episode.

What does this have to do with Christmas? Well, nothing directly, apart from the fact it happened in the Christmas week.

That said, I think the Christmas break is about more than religion. For churchgoers and non-churchgoers alike, I believe it’s a time of recharging and reflection. It’s a priceless few days to ponder our values, and how we might enact them in the year to come.

There’s a little of the vengeful cabbie and a little of the bouncer, a little of the chastised drunk boys and a little of the defiant kid in all of us. Our lives are busy, messy and often compromised. But they’re always better when we take time to slow down and refocus.

Happy Christmas 2011 from all of us here at The Punch.

55 comments

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    • RobJ says:

      11:26am | 02/01/12

      “There is an unspoken code between men and women with menial jobs. The public screws us, we screw ’em right back.”

      I like that. It pisses me off when the people who keep the wheels greased get no respect.

    • Ron says:

      05:50pm | 29/12/11

      I laughed when I read this! Brilliant!

    • Wolf Schmidt says:

      06:57pm | 28/12/11

      After seven days in the RMH with kidney stones, I hopped into a taxi to get home, but told the driver my money may well run out, before he got me there.
      The money ran out, about 5 km from home.
      The taxi driver took me all the way home, without getting the full fare.
      That was quite a few years ago, but I have never forgotten his kindness.
      Of course I tanked him profusely, wondering whether it was enough.
      I may add I have never come across a bad taxi driver.
      Maybe I was just lucky, but they can’t be all bad.

    • Leah says:

      07:06pm | 31/12/11

      I take taxis rarely but normally I find taxi drivers are pretty decent. I only ever had one bad one and we didn’t end up using his services. We had requested two taxis for 6:30am one morning. Well, one turned up at 6am and sat there honking his horn until someone came down to see him. He informed us he was there to take us to the train station as requested, we said, well we’re not going to be ready for another half an hour. So he said he was going to charge us for that half hour wait, to which we responded that we had not asked any taxis to turn up until 6:30 and were not going to pay for him to wait. So he left. We called the taxi company and they assured us they would make sure another two taxis would arrive at 6:30 (which they did). But I couldn’t get over the cheek of a drive to turn up half an hour before the requested pick-up time then demand to be paid for the half-hour wait. Not likely.

    • Charlie Brown says:

      06:18pm | 28/12/11

      Unfortunately our community has grown around demanding individual rights.  Had it instead grown around the obligations individuals owe to others, there would be no need for rights at all. Sadly that opportunity has gone and future generations are doomed to a second rate community where they have to get their retaliation in first.

    • Graham Williams says:

      06:36pm | 27/12/11

      I liked the srory of the girl who did not have enough money for the full fare,this is a great story to balance the no-hopers of the original story,well done Cabbie,Girl and Parents you are all to be commended and I am sure ALL felt better for the experience,Graham Williams

    • Kate says:

      08:30am | 27/12/11

      Well done! If they had been my sons (heaven forbid)  I’d have thanked you for a lesson well taught. When are you free?  I’d like you to come and get them to clean up their rooms.

    • Robert Smissen of Rural SA says:

      09:56pm | 26/12/11

      I remember working as a security guard at a shopping centre in a relatively tough area, ( my predecessor had been kicked to death by three 15YOs ) a mother wheeling her little darling in a trolley past me, he looked at my uniform & said “hello f*ck-face, instead of being reprimanded the mother just laughed & leaned forward & kissed his forehead, I wonder if, 10 years later when he beats the crap out of her as he takes money from her purse, will she still laugh? ?

    • RyaN says:

      09:17pm | 26/12/11

      And one time at band camp!

    • Bereal says:

      07:43pm | 26/12/11

      Nice piece, Anthony. Treat others as you yourself wish to be treated is the basis of the message of the Torah and the Second Testament of the Bible and is universally referred to as the Golden Rule.

      Armpit, not quite a quote but the words you use are those similar to what Socrates used to describe the youth in his day and I am sure they also had to clean up their mess. And he had to deal whiners like yourself.

    • PaxUs says:

      05:39pm | 26/12/11

      I think you’re lucky you gave up taxi driving.  If you tried that today, you’d probably get a knife in the guts or broken bottle over your head…perhaps even shot.  Yes, people have always had the potential to do evil things, however, 10 years ago our Judiciary were handing out more severe sentences than today’s pathetic pseudo Justice!  Give them an inch and they’ll take a mile!  Deterrence does work!  Non deterrence gives us the mess we are now living in. Now we have Family Court decisions, such as banning baptism, preventing parents from lecturing their own children for not eating their food or preventing parents from asking about their children’s report cards or school progress… that I for one, feel should not be within the sphere of influence of this dubious Institution.  It appears our laws, politicians and society, actually support this idiotic system of non deterrence and ‘Court knows best’ child intervention.

    • Super D says:

      04:35pm | 26/12/11

      Gloating over crushing young mens self esteem?  That’s practically a hate crime.

    • Leah says:

      07:01pm | 31/12/11

      Uh, please explain how getting a bunch of guys to clean up their own mess is crushing their self-esteem? Do you even know what self-esteem is?

    • Wayne says:

      07:10pm | 26/12/11

      More like gloating over those same young men getting a lesson which will hopefully teach them something about life.  If those same young men work for me.. do a crap job, and don’t really care because their colleagues can clean up the mess for them, I will fire them.  If those same young men work hard, make mistakes, admit it and attempt to do the right thing.. then I keep them and I’m sure over time they will go far

    • D Lim says:

      03:30pm | 26/12/11

      Good on you Ant.  Civil and respectful behaviours should be taught in the young.  My children knows I will NEVER tolerate such uncouth and selfish behaviors (motto: do unto yourself as you would like others to do unto you).  There is a fine line between individualism and consideration for others.  Unfortunately, these days, the lines are blurred.

    • Gidgee says:

      03:12pm | 26/12/11

      Wonderful story.
      I do believe that most young people are good and essentially decent but the big city is the trouble - in such a huge environment the immaturely virile and newly nubile young get the idea that they’re inconspicuous because of the crowds - and the many burgeoning suburbs - and, as a result, feel that discipline and respect for others is of little or no consequence.
      Youngsters growing up in small country towns know different because everybody and his dog knows who they are; who their parents are.. and so on.
      Anonymity, or the expectation of anonymity is half the trouble in the city; the other half is peer pressure.
      Peer pressure and the need; the urgent and compelling desire to be part of a group, and accepted in that group, is a most powerful human emotive driver.
      The bigger the city, the worse it gets.
      Good onya, Anthony Sharwood ...and all the best for the new year.
      Gidgee.

    • Lilly says:

      08:54am | 26/12/11

      My favourite is when the little kids, you know spoilt brats between about 8 - 12 proceed to have food fights or throw things on the floor, scream and yell and mum and dad do nothing because they are just “precocious” and “gorgeous”. Oh the joys of being a waitress. I vowed to myself when I got out of that industry I would never, ever go back. I don’t deserve that. And Xmas day was the worst by far.

    • peter says:

      07:21am | 26/12/11

      good on you cabbie i am with you.

    • Chris says:

      12:21am | 26/12/11

      The American McDonald’s-driven service regime of “the customer is always right” is behind this.Everything the customer does is all right because it is better to smile and brush it off and keep the registers ringing.
      I call bullshit on this, once and for all.
      I know that Australia gets a bagging every time service is mentioned, as if we are insufferable boors, red-necked illiterates and careless slobs. Nothing could be further from the truth. Australian businesses are as customer-focused, as friendly and (not incidentally) as profitable as any in the world.
      I’m willing to concede that the customer might be generally right: they are the most important people in your day to day affairs; they pay the wages and bills; if they want something, you should comply with their requests, within reason. On the other hand, the customer has no right to leave rubbish in your shop, to belittle staff, to whine about immaterial things, to be rude, violent or offensive, or damage property. These (thankfully rare) customers need to be challenged. Call the Police if necessary.

    • I hate pies says:

      09:58am | 29/12/11

      Not always. There’s plenty working in the service industry who are too “busy” to serve. You know them; the ones who treat customers like an inconvenience who are interrupting whatever they’re doing.

    • Paul says:

      08:34am | 28/12/11

      Exactly, you are there to provide a service and assistance, but you’re not thier Little Bitch.
      In my time in the service industry I loved to help out the customers that were polite, nice and plesant and go so far as to fill them in on the little hidden extras the company had and to really promote what that business had as a whole. The rude ones? They got nuthin’ but the basics. They were not the customers the staff wanted to see again (oh, and we talked amongst ourselves don’t forget) so, see ya. The nice ones? Royalty. Sorry, but that’s the way it was.

    • Nathan says:

      06:28pm | 27/12/11

      You hit the nail on the head here Chris!

    • Tim says:

      08:16pm | 25/12/11

      The only thing you missed was the guy in the front seat pissed himself.
      Oh well, at least the back was cleaned.

    • Kleehat says:

      05:49pm | 25/12/11

      I also work in the service industry but will not be a servant. Respect doesn’t cost a thing. Respect me, my staff and my venue and we will provide a great service, great food and value - don’t, and you will be told what for and shown the door. We don’t need your money that bad. Good job mate, it does takes guts to stand up to rudeness. Maybe, just maybe a little bit of respect will be given next time.

    • Gary X says:

      01:26pm | 28/12/11

      Bollocks Kleehat! As an Australian who has lived in Japan for the last two and a half years I disagree almost 100% with what you say. Compared to the service you receive in Japan, where there is no culture of tipping, Australian service is crap. I concede however that the Japanese are far more polite than Australians as customers. And I do agree that being in the service industry does mean that you should accept being poorly treated by rude customers. However, you are kidding yourself if you think that service culture in Australia is world class.

    • A Dose of Reality says:

      10:12pm | 26/12/11

      exactly.

      I instructed my staff the same thing.

      “it’s service - not servitude”

      The fact remains that any person who refuses to return because of the above philosophy is someone who’s presence was detrimental to the business anyway!

    • Bill says:

      05:24pm | 25/12/11

      I too used to drive a cab on weekends when I was at uni. One Saturday night I picked up three large guys in Lygon St who had obviously spent the whole day drinking. They told me to take them to Essendon and then proceeded to each light up a cigarette. Now, the thought of aggravating three big, intoxicated neanderthals and facing the inevitable consequences didn’t exactly appeal to me, so I said nothing. Especially so when the foul language started (some of it directed at me). Anyhow, we finally arrive at their destination. As one of the trio pays the fare, the other two put their cigarettes out on the floor of the backseat. I finally pull away and head to a petrol station for a bite. When I got there, I noticed domething in the backseat - a wallet! I opened it and saw that it contained about $400 in cash, plus the usual cards and drivers licence. I threw the cards on the petrol station forecourt, kept the cash, and suddenly felt the best I had been all night!

    • Mike says:

      10:42pm | 26/12/11

      The Lord works in mysterious ways. 

      Besides, it would probably have cost the best part of $400 to get the car upholstery returned to what it was before someone stubbed a ciggy out on it. 

      Fair’s fair, perhaps if they had not done so and been so abusive, things would have turned out differently.

    • Bill says:

      02:03pm | 26/12/11

      And yet I still sleep well at night, Nic.

      How does having this idiot’s address make it possible for me to charge him a cleaning fee? I would have had to sue him, which would have cost hundreds (or more) of dollars, take time off work (or my uni classes, as it was then), for no guarantee that a judge would have sided with me. I did what was fair and I’d do it again in a heartbeat.

    • Nic says:

      12:35am | 26/12/11

      People being assholes doesn’t excuse thievery. Better to hand it in to the cops, but use the address on the licence to invoice a hefty cleaning fee. smile

    • XiniX says:

      05:00pm | 25/12/11

      From a cabbie for 12 months back in the early 80"s on night shift I salute you.

      I have memories of some really nasty trips but i always remember the times I made a difference.

      Like the night ( very late) I picked up a hail told me straight up she only had a few dollars on her and could I take her as far as the money would go.

      About half way home her money ran out but I left the meter on and took her home.  I told her she could send the balance to my company and I would be pleased to drive her again.

      The fare was paid by her family with a thank you note and a generous tip.

      Moral of the story - you get what you deserve - the tip was irrelevant, she got home OK and I was happy I could sleep knowing that.

      Merry Christmas all

    • Utopia Boy says:

      04:18pm | 25/12/11

      The trick was always to get the cabbie to drop you off near a church - it’s easy to do a runner through the back of the church, over the fence and scarper!

      I’d like to think I’ve made a few cabbies nights as well (if they’re into it): having two fine ladies doing each other then me in the back seat, on more than one occasion! Left no bodily fluids though!

    • Audax says:

      12:05pm | 28/12/11

      ICB!

    • mick says:

      04:05pm | 25/12/11

      Good work Anthony.  You did the jobs which gen y parents generally fob off to schools and the like.  It is good when the little scumbags are made to show some respect rather than treat other people and their property as disposables.

      A good Christmas story.  Also good that you did not trash religion and what Christmas is….or rather what it was when people loved God first and themselves second.

      Have a nice one.

    • andye says:

      11:43am | 25/12/11

      andye likes this.

    • Terry says:

      10:11am | 25/12/11

      Good one: I feel so sorry for the unfortunate ladies (usually women) who have to clean hotel rooms trashed by uncaring, slovenly grubs who should have their rooms checked before they go and should be charged a penalty fee if the room is trashed or , like your lads, be brought back to clean up.

    • Tyr says:

      09:54am | 25/12/11

      Where’s Acotrel to blame Abbott for the spilled beer!?!?

      Merry Xmas, punchers.

    • chrisw says:

      09:35am | 25/12/11

      Good to know that not all bouncers are meat heads, some have intelligence and integrity

    • malohi says:

      12:46pm | 26/12/11

      Was a bouncer from 18-21, many are just doing it as a second job for easy money. There are meat heads but no more than any other job.
      It is shit work, maybe hard and dangerous for < 30 mins per shift, but most of the time just boring and frustrating.
      Sex with bar girls and funny antics made my time worthwile though.

    • Jenni says:

      09:20am | 25/12/11

      I had a similiar experience while working (also near xmas time) as a waitress at Sizzler. A bunch of teenage girls were dropped off for lunch and left to eat with no adult supervision (after their parents had paid for their meals, of course, entitled little darlings). There of course ensued the normal teenage mischief, including a mini food fight which resulted in a mass of marshmallows and other assorted food stuffs all over the tables and surrounding floors.

      You can imagine their surprise near the end of the meal when I brought them cloths and a dustpan and brush and insisted that they clean up after themselves. All of the parents, when they arrived, were supportive of the move and didn’t take the girls home until after the mess was cleaned and the girls - one would hope - got a lesson in public manners.

      All too often it’s considered acceptable to behave in public as you never would at home because someone else “... is paid to clean it up.” Manners and respect are considered old-fashioned and always causes a stir when it’s insisted upon wink

    • Leah says:

      06:59pm | 31/12/11

      Geez Jenni. When I was in highschool I didn’t have a job and didn’t get much pocket money, so sometimes my mum would give me money if I was going out with friends (key word ‘sometimes’, probably more likely for Sizzler lunch for a Christmas party). Didn’t make me an “entitled little darling”. I definitely never expected my parents to pay for any of my social outings.

    • Vicki PS says:

      10:04am | 25/12/11

      Good on you, Jenni!  And thanks for the article, Anthony.  My husband, also Tony the taxi driver, gives you and the bouncer a hearty round of applause.

    • Gladys says:

      09:08am | 25/12/11

      Don’t blame you one little bit.

    • badrinath says:

      08:58am | 25/12/11

      Same to you Mr Sharwood and co. I like that piece.

    • Chris L says:

      08:41am | 25/12/11

      A moral tale indeed, and I think it raises a point. Perhaps this rudeness and entitlement happens because we allow it to.

    • Joe S. says:

      08:34am | 25/12/11

      Sadly, the service industry doesn’t get the respect it deserves, not that it is always excellent. But I believe one good deed deserves another and there is no reason to disrespect those people filling the ‘menial jobs’. I belive a job is a job - there must be someone out there to fill every job. What if we had a million taxis and noone to drive them, then we woudn’t have a taxi industry.
      We have let the country down over the last 25 years by not passing on those rules of respect we learnt from our own parents. There no longer exists a fear of God, nor fear of the law. Without a fear of the Law, we will have anarchy. Don’t expect the Police or Government to sort out your issues with your kids - Get off ya butts and do it yourselves and do it NOW! We can save this country, but it must start NOW. Respect is a must. I am far from a Religious man, but they do have some pretty clever rules. Oh and they are logical too -  Do unto others as you would have them do unto you.

    • Leah says:

      09:54pm | 27/12/11

      ” People were not nicer years ago and they didn’t have better language skill.”

      Armpit, I’m only 23 and even I can remember a time when people had better language skills than most people under 30 do now, and a time when kids actually had some degree of respect for adults.

    • Girabbit says:

      12:04pm | 27/12/11

      @Wakeup! It is you who need to go back to school:
      *inferior TO (not ‘than’)
      *widely
      *empowered
      *socialising

      The last quote by Armpit was from the ancient greeks, I believe. When a generation hits a certain age, they start losing touch with the young and descrying them as immoral, and before you know it there are apocalyptic predictions.

      “The values of today are far inferior…people felt impowered” - these are mindless platitudes that have no evidence to support them. We are a more densely populated country now and therefore society has changed since the 50s, but the decline of society is an illusion.

    • WakeUP! says:

      08:39am | 27/12/11

      This is so true.  In reading letters to the editor there were concerns.  In taking a snapshot of then against now, there would have been a vast course of action if the change was not as slow as it was.

      The values of today are far inferior than those that were widly adopted some 50 years ago.  People felt impowered to take minor action when the need called for it as opposed to those of today who feel totally helpless to contribute or change what is obviously totally unacceptable values and behavior. 

      In summary Armpit, unless you’ve actually lived in a place where good values of living and sociallising are upheld, your reading means nothing as does your point of view in relation to the original comment. 

      Go back to school and learn to write properly.  The self discipline maybe able to change your values and manners for the better.

      Or in terms of what you may understand “HUGZ smile ;P”

    • Armpit says:

      04:31pm | 25/12/11

      What a load of crap.

      I’m tired of people citing “Teh olden dayz”. People were not nicer years ago and they didn’t have better language skill. Go and read old newspapers and you will be amazed by how similar they are to todays, and the letters to the editors reflect the same concerns.

      As to fear of the law, what law is someone who makes a larger mess than usual breaking? Even the author says it is something he might have otherwise let go. Do you know what anarchy is? Self organising groups, not chaos.

      People tend to treat each other in kind - it’s nothing to do with religion, and it also explains why there are so many stories about rude and hostile taxi drivers.

      Good on the author for being able to get some retribution, but lets not get hysterical about young people today.

      Finally, guess who said this and when;
      “What is happening to our young
      people? They disrespect their elders, they disobey their parents. They
      ignore the law. They riot in the streets inflamed with wild notions.
      Their morals are decaying. What is to become of them?”

    • BundyGil says:

      07:29am | 25/12/11

      Good story, Tony. Children are bought up with a misplaced sense of entitlement today, with their every whim catered for by their parents which spills over into the way people, especially people who are doing something for them, are treated.
      It’s good you were able to pull these boys up and show them it’s not the way to go, as their parents obviously don’t, especially the guy with the finger. They would have remembered that salutary lesson for a long time.

    • Leah says:

      09:48pm | 27/12/11

      PsychoHyena “often kids/teens can be nice as pie around their family but turn into nasty pieces of work when they’re not” That’s true, but it’s not common. Most brats I interact with are brats in front of their parents too, and the parents don’t notice or if they do, don’t care, or can’t be bothered doing anything about it. Also, if the kids are disrespectful enough that they think it’s ok to be brats when their parents aren’t around, then that’s still probably thanks to the parents. School principals, teachers etc probably told the parents they were being mongrels and when the parents didn’t believe them, the kids thought “awesome, mum and dad think I’m an angel, I can be a horror to anyone else and get away with it”. I have seen one particular family like this, the children bullied other kids (contributing to one girl’s depression and suicidal tendencies) but when the parents were confronted about it, it was all denials. The kids are angels around their parents but horrors to other people because they know their parents wear rose-coloured glasses.

    • PsychoHyena says:

      06:41pm | 27/12/11

      @BundyGil… The only issue I have with your comments is that often kids/teens can be nice as pie around their family but turn into nasty pieces of work when they’re not, so the parents don’t know until it’s too late. You can’t blame lack of discipline from parents when parents are unaware that discipline is required.

      Something else to consider is that too much discipline can also lead kids to being offensive, etc when their parent’s aren’t watching over them. The sudden freedom creates an endorphine rush leading to risky behaviour. I know many people that went through this situation, they smoke, drank, shot-up and more when their parents weren’t around but by crikey they made sure they were sobered up before they went home.

    • Rebecca says:

      09:32pm | 25/12/11

      As a Gen Y person, I apologize on behalf of the scumbags in my generation who bring a bad reputation upon us all. It’s entirely true that the behaviour of young people can at times be horrible. But it’s also important to remember that there are heaps of amazing, kind, thoughtful and intelligent young people too.

      It’s also important to remember that we learned our morals from the society created by the generations before us.

    • Zoyd says:

      06:01am | 25/12/11

      Nice piece, Ant.

      Thanks.

 

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Sometimes, you’ve just got to stick it to the bloody ref

We are taught early in life that we should not question authority. We must listen to our parents, our…

Gentle jabs to the ribs

They must pay for one’s bitter disappointments

They must pay for one’s bitter disappointments

A private school girl’s family is sueing her elite, extremely expensive private school for not… Read more

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