R U OK? Day is with us again today, challenging us to reach out to others with compassion. The R U OK? concept is simple but potentially profound for several reasons.


One in five Australians will personally experience clinical depression or a bipolar disorder over their lifetime. If not touched personally, we encounter the so-called Black Dog through family members, partners, close friends or work colleagues.

Despite being common, mental illness is still stigmatised, perhaps reflecting our innate tendency to reject anything that is ‘not us’ or to view depression as a character flaw.

I still hear stories of those admitted to psychiatric units with a mood disorder and who never receive visitors, support letters or flowers, while if in the general hospital they would have visitors aplenty and overflowing vases. Yet such stories are decreasing.

I observe an ever-increasing willingness to talk about mood disorders and, with understanding helping to replace such negativity. Every time we reach out to somebody with a mood disorder, not only is stigma reduced but our empathy is increased.

By encouraging people to talk about mood disorders, more Australians are seeking help and getting assistance. Such a process has contributed to the distinct decrease in suicide rates in Australia over the last decade.

The R U OK? message seeks to start a conversation, but behind that deceptively simple question are some important messages – that someone genuinely cares, that they want to listen, and that they are offering generosity of spirit.

The Golden Gate Bridge in San Francisco is a testament to the life-saving potential of the R U OK? message. For years, a motorbike policeman patrolled the bridge, and whenever he observed somebody looking distressed and perturbed, he would stop his bike, approach the individual slowly and ask “What are your plans for tomorrow?” before suggesting they have a cup of tea or a quiet chat.

Similarly, for decades the Sydney-sider Don Ritchie would approach distressed people at The Gap and offer an invitation to have a cup of tea or coffee and a chat. These two people literally saved hundreds of lives with just a simple question that prioritised a future and muted the bleakness of the present.

Opening such a conversation with someone troubled is not crossing a line and it does not have to be intrusive. If responded to, it does not mean that the enquirer is required to offer specific advice or even say too much. It is more important to listen and “be there”.

The R U OK? message – and the actual question – is especially relevant in a workplace environment. In supporting organisations through our workplace education programs, we have seen first hand how the pressures and stresses of the modern workplace can lead to or worsen depression, with employees feeling isolated, unable to make eye contact, losing the light in their eyes and seeking refuge in the office bathroom.

Depression-associated disability costs the Australian economy $14.9 billion annually, with more than six million working days lost each year. Workplaces in denial and/or unable to accommodate staff needs predictably face high staff turnover and lost productivity due to absenteeism - and presenteeism, where employees are present but unable to work effectively.

To better understand how effectively Australian workplaces are responding to this challenge, the Black Dog Institute created a ‘workplace wellbeing’ questionnaire for individuals to assess their own work environment that is available on our website.

Many organisations offer programs to assist workplaces struggling with these issues. Our own programs build on our research and clinical expertise, provide staff with the knowledge and skills to deal with stress in the workplace, build resilience, lay out responsibilities of employers, build workplace wellbeing and resilience, and offer relevant positive psychology strategies.

The R U OK? message is multi-layered. It is empathic, it reaches out, it allows the recipient to respond in their own way and offers hope as well as support. The author and academic Leo Buscaglia wrote:

“Too often we underestimate the power or a touch, a smile, a kind word, a listening ear, an honest compliment, or the smallest act of caring – all of which have the potential to turn a life around”.

The poet John Donne reflected that no man is an island, yet to be depressed is to feel alone and isolated, insular and island-bound.  To ask “Are you OK?” is to be open, to send a message advancing connection.

If you need to talk to someone, visit Lifeline or call them on 13 11 14.
Professor Gordon Parker, Executive Director, Black Dog Institute

37 comments

Show oldest | newest first

    • acotrel says:

      06:49am | 15/09/11

      We are told that there are ‘stress’ and ‘distress’, and that we need ‘stress’ to motivate us !  I wonder what fvcking idiot dreamed that up ?

    • Greypower says:

      06:50am | 15/09/11

      Most people do not really know now to listen - I learnt a lot form this quote which says it all—-

      When I ask you to listen to me
                and you start giving advice,
                    you have not done what I asked.

      When I ask you to listen to me
                and you begin to tell me
                  why I shouldn’t feel that way,
                    you are trampling on my feelings.

      When I ask you to listen to me
              and you feel you have to do something to solve my problem,
                                you have failed—- strange as that may seem.

      Listen,
          All I ask is that you listen,  not talk or do—just hear me.
              Advice is cheap; twenty cents will get you both Dear Abby
                                      and Billy Graham in the same newspaper.

      And I can do for myself, I’m not helpless.
        Maybe discouraged and faltering, but not helpless.
          When you do something for me
              that I can and need to do for myself,
                    you contribute to my fear and weakness.

      But, when you accept as a simple fact
        that I do feel what I feel,
          no matter how irrational,
            then I can quit trying to convince you,
                  and get about the business
          of understanding what’s behind this irrational feeling

      And when that’s clear,
        the answers are obvious
            and I don’t need advice,

      Irrational feelings make sense
              when we learn to understand
                              what’s behind them.

      So, please listen and just hear me.  And, if you want to talk,
            wait a minute for your turn and I’ll listen to you.

      Author unknown

    • acotrel says:

      08:58am | 15/09/11

      Getting counselling is a problem.  It’s difficult to assign credibilty to some kid straight out of university.  They might be all fired up with loads of empathy, but little life experience ?  If we take a simplistic approach to mental illness we consign sufferers to a life of misery !

    • hot tub political machine says:

      11:38am | 15/09/11

      I dunno acotrel I have been one of those “kids out of uni” myself and even older and wiser now I think life experience isn’t particularly important to counselling. Put it this way, if the counsellor is talking too much about their own lives the counselling is focussed on the wrong things. The “core conditions” for a therapeutic relationship (as defined by Carl Rogers) don’t actually require much life experience.

      Counselling isn’t about offering your pearls of wisdom to the client, its about treating them with dignity and warmth, while also just plain “helping” them make the right decisions. In real layman’s terms, a counsellor is less likely to give the client the answer and more likely to ask questions which assist the client to come up with answers that help.

    • Kate says:

      01:07pm | 15/09/11

      @Greypower - this poem expresses what I have felt so many times when I want to off load and the other person gives me 15 reasons not to feel that way. It is also a cautionary tale - perhaps I do the same.

      Thank you for sharing this.

    • Murfomurf says:

      02:44pm | 17/09/11

      On R U OK? Day I was quite conscious of what it meant so I contacted my friends and several dozen online acquaintances. As I know I am definitely NOT OK myself, I wondered if anyone would spontaneously ask if I was OK. No one did, although I had two email conversations which let me say a little about my own “not-OK-ness”. The verse you’ve put up is very good- I’ve seen it before and tried to convey the meaning to others, but it’s not easy! Meanwhile, I keep myself safe in the present by taking my pills and staying sociable as much as I can, but the long term is the danger for me and everyone who suffers depression. It’s the loss of hope in the long term that anything will ever get better that is the worry and no one can usually tell the exact moment it is going to happen for anyone else. I can see it is easy to lose sight of hope when you are quite young and an indigenous Australian. There is little reason for hope for many of them, quite objectively. Thank goodness not many of them have the idea of suicide as a practical option, or more would be lost.

    • Greypower says:

      06:53am | 15/09/11

      And another one——


      “Listening … is listening more to the meaning than to the words …

      In true listening, we reach behind the words to see through them,
                                        to find the person who is being revealed.

      Listening is a search to find the treasure of the true person as they reveal themselves –
                                        listen to what they are NOT saying too! 
      There is a problem of course …
      The words bear a different meaning for you than they do for me.

      Consequently, I can never tell you what you said,  I can only tell you what I heard. 
      I will have to rephrase what you said and check it out with you to make sure that …
      what left your mind and heart arrived in my mind and heart …
      intact … without distortion.”

                                                                                           
      Quote from John Powell … author and theologian.


      **************
      No man it truly married until he understands every word his wife is NOT saying!  Anon

    • Fiddler says:

      06:56am | 15/09/11

      Why are people not so kind to those with mental illness? Maybe if you have ever tried to work with a lot of them and having to put up with their horrific mood swings and just plain nastiness. I am talking the lower end people with depression and bipolar. I’m sympathetic to them, but why is it never mentioned that the rest of us have to put up with their mental illness?
      I have worked under a person who had (what appeared to be) low grade bipolar. He absolutely destroyed what was a happy work place, then complained he was being discriminated against because of his mental illness when he was criticized and we all needed to be more sympathetic. Pity about the twenty co-workers who had to put up with his explosive temper, irrationality and inability to tell what he wanted.

    • acotrel says:

      07:28am | 15/09/11

      @Fiddler
      Jeff Kennett closed the mental hospitals in Victoria, and sold off the assets ! The ex-patients are now in the community.

    • stephen says:

      07:46am | 15/09/11

      If you make allowances for a physical disablility, why the reluctance to do the same for the mental ones ?
      Some sufferers, literally, cannot help themselves ; and anyway, even if there behaviour was as bad as you say, you don’t have to let your own responses be so reactive, i.e. you could maintain an emotional distance to their ups and downs and go beyond, and try to understand, what is happening.
      If the situations are not normal, then don’t react normally.
      It’s not that hard to swallow your pride and ‘fog’ their behaviour by regulating your own rhythmsso that your antagonists might pick up a new calm.
      And to get flustered and angry every time someone else does ... well, that’s not their weakness, but yours.

    • Fiddler says:

      08:35am | 15/09/11

      @ Stephen, no, when we have to do as they say and their actions are totally unpredictable, it is their problem not ours. As for calling me weak, well go your hardest, nothing like an online insult war, it proves nothing.
      I don’t get flustered or angry, I simply think it is crap that a grown adult is not expected to be in control of themselves. We all get sad and moody, those of us who are mature keep it to ourselves and not take it out on others.
      @acotrel. I don’t live in Victoria, however there has been a policy of having mentally ill in the community for some decades. Besides most of the current mental illnesses weren’t considered that before. I think it is a lack of mental resilience that sees everyone these days self-diagnosing with depression

    • wolf says:

      08:37am | 15/09/11

      Fidds I hear exactly what you are saying.  There’s limited information and support out there for suffers of mental illness and even less for those that have to deal with them.
      Anyway, one thing that gets me about these days is what do you do if someone says ‘no’ to being ok? Direct them to beyond blue? Tell them to seek help? Didn’t help my mate. Short of a direct threat to kill themselves with a date and time you cant call the CAT team on them to get them locked up for their own good.  So what the hell are you meant to do?

    • stephen says:

      09:38pm | 15/09/11

      Well Fids I did not mean that you were weak.
      A weakness, however ?
      We’ve all got one.
      But I think it’s true that depression is too readily diagnosed ; subsequently, drugs are too easily prescribed.

      Everybody is becoming the same. We should not be too angry, too sad, too wayward and we should all observe the letter of the law.
      The Law is forbids us to do things.
      When we are unsure of a course of action, or how we should feel about something and react, we thing of what is legal and if we should get into trouble if we accomplish the act.
      With the confinement of our personalities comes the too narrow definitions of sanity.
      The compensator for this is Art.
      Or, in Mr. Hinch’s case, Conscience.

    • Tina says:

      07:39am | 15/09/11

      I very much agree that ans sympathise with the article. And I do care about my co-workers and would offer help, when I have the feeling something is amiss.

      On the other hand I would ALWAYS be careful about what I say at work. Unfortunately when you let on that you are having a bit of hard time (not to mention problems with substance abuse or family issues) then you might find yourself unemployed before you can do as much as blink. So I must admit that if I personally struggled I would keep it away from work by all means and would seek help outside of work.

    • acotrel says:

      08:10am | 15/09/11

      @Tina
      I agree.  There are always people around you looking to find a position of advantage, and ready to ‘poison the well’ !  I can remember a nurse friend of mine telling me about a colleage who was being berated over her performance by her supervisor.  She was told all about her inability to even maintain a reasonable relationship with her husband !

    • Steve says:

      07:41am | 15/09/11

      While I get the sentiment behind this day and this push, it ain’t gonna happen. Colleagues sitting around talking about their feelings? Sorry. Not where I work. We have depression in our family and have been touched by it, so I am aware of its impacts. The search for answers is noble, but this one will have limited impact.

    • Tina says:

      08:00am | 15/09/11

      And I wonder how it would impact your career chances if you tell your colleagues or supervisor about depression issues. They might be supportive in that moment but you will be overlooked when the next promotion is decided.

    • Reddragon says:

      09:01am | 15/09/11

      As a middle manager in a large organisation I would never introduce non-work related problems into the workplace or seek assistance from colleagues. I’ve seen too many of my recommendations for promotion shot down due to the employee’s previously reported problems. There have been too many instances of old problems being used as a justification for denying promotion even where, in my view, the personal issue never impacted on work performance or where it all happened so long ago that it should not count.

      By all means get help but keep it professional.

    • Babe in the Woods says:

      09:10am | 15/09/11

      @Tina, that is pretty sad but probably true in many workplaces.  I know at my work we have 2 people who quite freely admit to having had major mental health problems in the past, including time at Rozelle Psychiatric Hospital (I think that is sold now, alas).  They are open about it as it was simply an illness they went through and are now treating.  As far as I know nobody looks down on them, and one was promoted two months ago to team leader.  So I guess it depends on the workplace.  I know their honesty means myself and others don’t feel the need to hide when we are in a bad place.

    • Tina says:

      09:38am | 15/09/11

      @ Babe

      That is the ideal situation. It shows you have a great workplace there. I have learnt from little things to rather keep my private life to myself. The more you share the more vulnerable you are. At the end I prefer to be on the safe side and pay my bills. But I hope that more people work in a place like yours.

    • AFR says:

      10:24am | 15/09/11

      Thing is, if your illness/disorder is serious enough, it WILL begin to show at work. After hiding my depression from everyone for almost a year, I “came out” last year during Movember. It was a massive weight off my shoulders, and rather than pity from friends, family and colleagues, some of them have come to me to discuss their own issues as I know there is no way I would ever judge them.

    • Rarity says:

      11:49am | 15/09/11

      @Steve

      I’m open with my collegues and managers about my mental illness, that I’m on medication and what my breaking point warning signs are (really bad stuttering is the major one). And guess what? Last month I got a promotion! :D

    • Steve says:

      12:51pm | 15/09/11

      @Rarity
      Your ‘name’ says it all… Great for you, but I doubt your situation would be common.

    • Greypower says:

      08:24am | 15/09/11

      try reflective listening - -—

      reflect back to them in your word,  what you think they may be expressing with that so called bad behaviour - ‘feeling like that really stinks doesn’t it?”
      or ask - ‘feeling so bad you just want to um, kick the dog?”

    • Call me David says:

      08:56am | 15/09/11

      I work the communications industry and there’s a lot to admire in this campaign. I know of two industry people who have, literally, worked themselves to death. And I have two schoolmates who struggled with depression, mostly because their lives hadn’t been “successful”, and took their own lives.

      But when co-workers ask “R U Okay” it means diddly squat if it’s not backed up by genuine support from management.

      To make my point, perhaps I could share a story. Let’s says it’s a hypothetical story. In this story I used to work with one of the prime movers in the campaign campaign we’re talking about. We’ll call him John (don’t worry, that’s not his real name). John had a senior management role.

      Anyway, one day a colleague of mine went in to see him about his own work and said that he wasn’t happy, and, in particular, wasn’t happy with his work role. John told him, “Okay, well, could you give me your resignation today, because I have someone slated for your role already.”

      I share it merely as an example. The T-shirts are a good thing. And the habit of asking is even better. But, in the corporate world, like any other community, will move towards a culture of compassion if that’s modelled by those in leadership. And in my industry, especially in the big firms, there’s very little sign of it.

    • adam says:

      10:17am | 15/09/11

      This is only my take and you are free to view it a different way if you wish. As I say this is my own opinion.

      I am at work. You are collegues/team members/ co-workers, call it what you will. If I had any desire for you to know if, beyond work issues, I am “alright” I would have already invited you more deeply into my life than I have. We sit/stand in close proximity to each other for a few hours during the week. I do not have any desire for you to intrude on my private thoughts, my social life out of hours and my mental condition is none of your f#@kin business.

      As I say just my take

    • Paul says:

      10:41am | 15/09/11

      You spend 8 hours a day 5 days a week with these people. Sure, they are ‘work mates’ but surely you could consider one or two a friend. Do the math, you spend more time with you ‘work mates’ than you do with your own family.

    • adam says:

      10:57am | 15/09/11

      @ Paul, I understand your point however I did say I would have invited you into that circle of friends.
      fyi I live alone except for my hound Monty the wonderdog and rarely see family at all. I don’t tend to get lonely and don’t crave human companionship that much so the 8 hours often feels like a life sentance

    • Reddragon says:

      11:24am | 15/09/11

      And what happens if these mates lack the skills to help?

      My case, I get depressed from time to time. I know it and I know what causes it. The treatment I am having for cancer wears me down. My significant other has the mental maturity of a fruit fly and thinks that the way to handle her grief is to come home and having raging fights with me because I’m not paying enough attention to her. How would your average work mate handle that little situation? five years and and I’ve found the best thing for me is to smile and say I’m just feeling a little tired today. I cannot even begin to describe the piss poor advice I’ve had over this time. Best part for me is that due to high staff turnover not too many people know about my problem so leave me alone.

    • fairsfair says:

      11:57am | 15/09/11

      I agree with your take adam. My very first job had (an imaginary) “red box at the door”. At the beginning of the shift we were asked to put our issues, problems, troubles and prejudices into that box as they were not to be brought to work. We then picked them back up when we finished our shift.

      I still live by that motto. I think it is wise. I don’t want to be friends with my colleagues. I don’t want to hear of their issues, because I have my own. We are here to do a job and go home to our real lives. I don’t want to hear about “team building”, I don’t want to hear about “bonding”. Taking belly dancing lessons with my boss will not make us work better together, yet some wowser in “L&D in HR” thinks that would be just a hoot and so positive for the organisation.. Me asking why he is repeatedly late, constantly sick and never up for a joke is simply none of my business as a direct report. It will no doubt be interpreted as me criticising him for his lateness and absences and I will create dramas for myself. No thanks.

      He needs to leave his issues in the red box at the door as it is not conducive to the mental health of all others around him. He has a wife and kids and heaps of friends at home to help him with his troubles. People are inherantly selfish and need to realise how their actions affect others. Quite frankly, when at work - I don’t care if you are feeling a bit down because something in life is going wrong for you - newsflash, its happenning to all of us and hashing it out during work time is going to do sweet FA about resolving it.

      I ask my family and friends if they are ok each and every day. I don’t think it is my place to ask colleagues that question.

    • hot tub political machine says:

      04:12pm | 15/09/11

      Gotta remember some people ain’t got no family nor any friends. Unsuprisingly people with good support networks aren’t normally the ones you see in the broken places.

    • fairsfair says:

      09:39am | 16/09/11

      v. true Tubs, but I have to say, I have never come across a person who has no family or friends. I know that they are out there, but I have not worked in close proximity to such a person. I am a bit like adam in a sense that I live on my own and enjoy it. I love the fact I spend most of the working weeknights alone - it is fanfreakingtastic. However there are people in this world who would go nuts due to that. People think I am weird for it, but I don’t care LOL Weekends are jam packed.

      I would certainly approach that situation differently in that event, but due to conversations I am aware of the status of my direct colleagues. Similarly, if they were having issues with their family and friends and “can’t” talk to them - I also think this is none of my business. If they approached me about it, I’d do my best to offer some sort of assistance - but I would not go out of my way to stirr up that hornets nest.

    • Elizabeth says:

      11:16am | 15/09/11

      I still regret the one time I didn’t ask R U OK, the following day my long-term work colleague had a massive heart attack and died right there at work.  Would my have asking changed that, perhaps not, but perhaps it would have and his family would still him.

    • Fiddler says:

      12:01pm | 15/09/11

      I seriously doubt it would have made any difference. It is normal to feel guilt when someone dies, even if you have nothing to do with it. It was his responsibility to look after his health.

      Remember everyone who is born will die. Accept this and death stops being such an issue.

    • Reddragon says:

      12:38pm | 15/09/11

      @Fiddler, I’m with you on that one. A lot of this pyshcobabble from the idiots at HR is more of the Hawthorne Effect/experiment designed to get us to identify more strongly with our workplace and spend more time there with our ‘friends’. No bloody chance. They could not get me to to me to do before it I got ill and there is even less chance now.

      But to your point, we are there to do a job and our private lives should not intrude nor should our colleagues be routinely required to carry us, the odd celebratory hangover excepted. Who in their right mind wants to deal with my shit? Not even me so why should I saddle my work colleagues with it?

      Death does come to all of us, not necessarily when we are ready for it but last time I looked there was no place to elect a time on my dancing card.

    • acotrel says:

      09:47pm | 15/09/11

      @reddragon
      A friend of mine who was near retiring age used to simply stand up and wander out of meetings a s soon a s the bullshit started to flow.  Team building, motivation, performance enhacing crap - he simply walked out as soon as it started.  The bloody stuff is usually so disingenuous, it’s insulting, and very irritating.  I had to laugh. a relly of mine is a checkout chick working in a sm,all country super market.  She got the performance enhancement lecture from the consultants.  It’s all really a bit too much - the wages are shit house anyway, and the owners were already getting good value !

    • Waz says:

      11:35pm | 15/09/11

      How many national feel good days are there?

      Pretty soon we will get 1 everyday of the week. Its nothing more than a feel good factor. There was an article done by Punch awhile ago on this expanding cottage industry.

      Isn’t next week walk to work day or something?

 

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