“She doesn’t do radio interviews… she says it’s a dead medium”.


A recent conversation with a publicist about an American starlet nearly knocked me for six. According to the publicist the said starlet wasn’t going to waste her time on radio, because she simply didn’t believe anyone would be listening.

While it came as a surprise to me, it wasn’t the first time I’d heard it – particularly from an American.  In the US, radio has really struggled in the wake of internet broadcasting. As listeners switch off in droves, programmers have been forced to look for new ways to reach out to their audience.

But this hasn’t resulted in radio evolution – in fact just the opposite. A disturbing new trend has emerged: it’s called user generated radio.

Next month in the States sees the launch of a 24 hour digital radio station, Hot30 Jelli. It will let listeners log on and see the queue of songs on the way and allow users to “rocket” or “bomb” songs as they come up. If enough users “bomb” a song it’ll be taken off the air immediately, even if it’s only 10 seconds in.

Here at home, Austereo has decided to jump on the bandwagon and 2DayFM has decided it will simulcast Hot30 Jelli from 10pm to midnight four nights a week.

So what’s wrong with that?

Absolutely nothing. Audience feedback has always been crucial – talkback radio relies on callers to feed the conversation, and the good old request show on FM has always been one of the most successful formats. Getting listeners to drive the show is a no brainer.

What’s disturbing is that these user generated stations have scrapped the DJ altogether and tried to replace them with a computer-generated robot.

You know that robot voice. It’s the one that tells you to keep holding the line when you’ve been put on hold by your internet provider for 20 minutes. It’s the voice that makes you repeat your suburb 3 times when you’re trying to order a cab over the phone….”no N-A-R-E-M-B-U-R-N not NARRABEEN.”

It’s the voice that makes you turn left after 300m, sends you in the wrong direction and makes you seriously consider picking up your SatNav and chucking it out the window.

And this is where this revolutionary new experiment falls apart. You can’t have a radio show without a personality behind it. Listeners won’t cop it.

Radio is a magical medium – and the beauty of it comes from the connection you make with the person behind the microphone. People establish a relationship in their mind with the voice coming out of their speakers. They make friends with them, or in some cases (enter Kyle Sandilands) they make enemies.

I’ve lost count of the number of people I’ve had radio crushes on. I spent my high school years getting giggly and swooning over Merrick Watts. I’d hear his name and blush.

While I was at uni I’d find any excuse to be driving in my car between midday and 3pm so I could do the tacky lunchtime quiz on TripleJ with my ladycrush, Myf Warhurst, I never actually rang in to enter the competition, but everyday I would find myself playing along in my car and screaming the answers over my steering wheel.

Radio presenters become our companion. You can do ten things at once and still follow what they’re saying. They are driving around with you in your car, in your kitchen while you’re making dinner, and they can be your sparring partner in the gym.

It’s this companionship that led to John Laws having such a following around the country during his 50 years behind the golden microphone. It’s why Alan Jones is considered to be such a political influence, even though I can count on one hand the number of times the Prime Minister has been on his program. These people are respected by their audiences, and they’re opinion matters.

Like them or loathe them, they’re the reason why we turn the radio on. 

Austereo isn’t the only broadcaster tinkering around with the idea of a show without a host. Last month Vega in Sydney (owned by DMG) announced that they were axing Tony Squires and Mikey Robins from their breakfast program and replacing them with…... no one.

Instead, you’ll hear songs, followed by a basic announcement telling you what you just heard. Whether or not the announcer will tell you who they are is still to be decided, but you get the picture. They’re no longer the glue that binds a show together or the magician who waves the wand…. merely the monkey who pushes the buttons.

Breakfast is considered to be the crucial timeslot in radio - the theory being if you can win the audience over with your breakfast show they’ll generally hang around for the rest of the day.

A major metropolitan station deciding to scrap the personality that holds the show together speaks volumes. Clearly the bosses running these stations are too busy worrying about what’s in the bank. I mean, what’s cheaper than a computer generated voice or a couple of nameless announcers?

Well a quick wake-up call to the decision makers of the airwaves. This isn’t revolutionary radio. What you’re offering is no different to what any standard mp3 player can do. My iPod shuffle let’s me program my own playlist and a nameless voice tells me what I’m listening to while I’m working out, on the bus, or driving my car.

Unlike Jelli, I don’t have to wait for a thousand other punters to “bomb” a song before it changes. I can press a button and do it myself.

If these recent experiments are any indication of where our airwaves are heading then it looks like the only thing I’ll be pushing on my radio is the off button.

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16 comments

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    • Mike Caybull says:

      04:56am | 04/11/09

      I worked in commercial radio for 30 years and have seen the dreadful demise of the medium since Paul Keating introduced a huge tax on stations for switching to FM. That was the quiet reverse revolution that shot many stations including 3KZ into impossible debt. Over time small towns lost their local medium as the government seized the cash and localism was lost for ever. Indeed that’s radios great strength. To evercome the debt levels, staions were sold and networks run by banks and big business bought them out with awful conseqences for the listeners and staff. It used to be great fun inside and out but now thanks to the likes of Macquarie Bank its dead along with its advertsing revenue. The medium has failed to make the transition and failed its listener base and what a dreadful shame. Here on the Gold Coast the three commercials stations fail to make a 50% share of audience when added together. Video hasnt killed it, rather taxes and greed. Sound familiar.

    • S.L says:

      05:07am | 04/11/09

      It’s a shame radio doesn’t have a Doug Mulray style personality on air at the moment as many of the FM breakfast shows are a similar format. ie Talk about a funny thing that happened to one of the morning crew in the recent past and get the audience to ring in with their similar experiences. Then play 80s music with a token current top 40 song thrown in occasionaly.
      I heard Ray Hadley say the other day his mentor Gary O’Callahan told him when he started in the industry “radio is theater of the mind”. A truer word hasn’t been spoken! Radio in the USA is very repetitive with one exception…......Howard Stern.
      Radio does have a captive audience though, you can’t watch tv or surf the net in the car or at work (well some of us can’t). Australian radio is a cut above the median in other countries in my opinion (even Kyle) but convincing said American starlet would always be an effort!

    • beckala says:

      06:52am | 04/11/09

      I’m a big supporter of radio - I time my exit from work around Hamish and Andy, because I can’t stand driving with just music and beige announcing - I need a bit of comedy for my driving! When I do my annual ‘special project’ work which involves me having to drive to my second work place at 3pm and home at 9pm, I always get my husband to load up the podcasts just so I still have my comedy to drive to. So for me, radio is, and always will be, a vital part of my commute.

    • DG says:

      08:40am | 04/11/09

      “You can’t have a radio show without a personality behind it. Listeners won’t cop it. ” Listeners are increasingly adopting DJ free approaches to obtaining music. Look at Ipods, Iphones and various other mobile audio devices. They are all about getting music rather than chatter.

      I mean there is a time and a place for DJ’s, but there are also plenty of people that would like the music without the pointless drivel that accompanies it - especially after 10 at night when they have the ‘music’ on in the background while having a few drinks with mates or whatever may be going on.

      I would suggest that, with the exception of talk radio (quizzes, interviews and the likes) the advantage of radio is the variety. You can listen to 20 artists an hour without owning a single CD. You get the old songs that you had all but forgotten about, the new songs that grab your attention and the odd song that you don’t really like. More importantly, it’s free.

      I would expect that, while the packages for internet packages for mobile devices remain so poorly priced it is unlikely that streaming music is going to make the same impact here as it has elsewhere - leaving producers to provide a new product via the traditional means (without the competition that streaming COULD provide.

    • Bambi Gordon says:

      09:31am | 04/11/09

      I think that Radio has to be ‘live’ and ‘local’.  You need compelling content that you can’t get elsewhere.  A music only format with the occassional time call, weather and traffic, is not unique. I have an iPod, an iPhone & a watch….why radio? It needs a live presenter, stacks of local and user generated content.

      It then needs to think of itself as a brand (rather than a vehicle) and use every communication tool it can to reach/engage/rust on customers/listener by driving that content.

    • bob says:

      10:32am | 04/11/09

      Cannot stand most radio DJs, the less of them the better. Triple j, commercial stations, all rubbish. So inane and drively, and egotistical, the lot of them, wannabe celebs who love the sound of their own voice.

      With the obvious exception of Richard Mercer of love song dedications fame of course, who couldn’t love the sound of his velvety tones.

    • stephen says:

      11:11am | 04/11/09

      Old 4ip is now River 949. Sounded great in the 70’s,and still does. (Some good things don’t fade away.)

    • Nedahl says:

      12:34pm | 04/11/09

      I completely agree with you Alison. I love a good listen while I’m driving (Dools on Triple J, I’m talking about you) and if I just wanted music, I’d have my ipod on. Which looks to be the way things are heading if this is anything to go by. How unfortunate.

    • TheBigMicka says:

      01:42pm | 04/11/09

      There is a lot of drivel on the radio, particularly in breakfast and drive.  Be entertaining in 2 minutes or less.  Short, sharp, punchy and back to the music.  At the moment, radio is just copycat crap.  ie - let’s get a team of 2 or 3, they can talk about an issue, or something that happened to them, and then get callers.  Awesome - not!  It works for some, but not for the people being shoe-horned into a format that doesn’t suit.  And not when they’re talking rubbish for 4 minutes or longer.  And the current trend of getting non-radion people with a profile (Todd McKenney, Sonia, Eddie (although he’s ex-radio, Gus Worland, anyone from Big Brother or Idol) and giving them a show has to stop.  Find talented radio people, back them and let them be themselves.  That’s how you unearth talent - which is what people want to listen to.

    • Zeta says:

      02:06pm | 04/11/09

      Radio ratings were out yesterday, and in Sydney, where everyone is stuck in traffic, half a million people are still tuning into 2GB for talkback, with the scale sliding from there. 3 million people are tuning into breakfast, and then talkback each day. Those are the same numbers as watch evening televised news. So in terms of influence across key demographics and certain times of the day, radio is still king. In Sydney, that’s twice as many people as read the Daily Telegraph each day, to put it perspective, and almost the same ammount as read newspapers at all.

      So as a medium, it still has tremendous reach. Nielsen’s numbers were out yesterday and there is some staggering growth across 17-24 year olds too. 2Day FM always records high numbers, but we’re even seeing growth of that demo listening to Alan Jones. Go figure.

      But when you look closely at the numbers, it’s clearly talkback and radio personalities that people want. Dedicated music stations don’t get a look in.

    • It's Dizzy Stuff says:

      03:04pm | 04/11/09

      I used to listen to FM radio, triple m mostly, but when they axed Tony Martin’s brilliant “get this” and began their long march to terrible programming and subsequent ratings oblivion I switched over to 2KY “big sports breakfast”, 2GB and 2UE permanently.
      It almost seems like the FM market is over saturated with stations which could be causing most of the dribble they are peddling these days.
      I mean who on earth would want to listen to Todd McKeney or Ugly Phil?
      And if shows like Hamish and Andy (i just dont get it) or Kyle and Jackie O are considered good FM radio then count me out,  there really is no accounting for good taste.
      If i want music it’s Ipod all the way now. I can listen to what i want, when i want and now that this option is available I wont be going back to FM radio, there is just no incentive.

    • DJ says:

      03:19pm | 05/11/09

      How come it’s usually commercial radio people who complain that radio has gone to the dogs? Is it because they only see radio through an advertising prism? Or do they now know something their listeners have increasingly known for longer?

      So three commercial stations on the Gold Coast can only raise a combined radio audience of less than 50%. That suggests other radio stations are taking the audience.

      Ever heard of ABC, SBS, community radio, low power local FM, HPON’s, LPON’s and a myriad of other broadcasters on AM & FM who happily slice and dice their share of the radio market too?

      Year after year. Generation after generation. AM to FM to digital to online to wireless. Oops…wireless…that’s where radio started.

      Radio is very much alive, very well, and starlets who think it’s below them will simply become little nova’s…short lasting sparks in the sky who quickly become forgotten little embers.

      Just like some commercial radio could become unless it tunes in to audiences again.

    • Jair says:

      10:45am | 06/11/09

      These comments are all very interesting and valid. I worked in community & commercial broadcasting for nearly 20 years and although I thoroughly enjoyed the medium, the career it brought me and the opportunities that followed as a result, I have no interest in working in radio again. It’s still a most attractive industry for some.
      But I don’t think badly of radio; truth is, many things in life have changed in a short period of time & radio is no exception. And that was always going to happen- just like CD superseded vinyl & cassette, DVD superseded BETA & VHS, iPod’s superseded CD, Blu-Ray superseding DVD, Navman & TomTom superseding map directories and the list goes on & on…

      2 things in life are inevitable: death and change. As far as Australian & overseas radio is concerned, change for the better? Up to the individual consuming it.

      Radio is a business, always has been and always will. Bottom line and margin are at the heart of all businesses these days.

    • Michael says:

      02:28pm | 06/11/09

      I think it goes both ways, I love radio and I have all my life, I grew up in the Sydney market, listened to LAWS on AM..and MUSIC on AM. and as I grew into my teens and FM became apparent the music stations like tripleM and 2DayFM were excellent. the announcers knew the tunes, TripleM played triple plays, album tracks like Dire Straits and STING’s dream of the blue turtles etc, plus the amount of compression left a nice wide listening bandwidth so the album sounded as wide as it would if you played the record or CD on your home HI FI. now it’s compressed because VU meters are not looked at in the console by the announcer/Presenter/Panel Operator. actually it’s plugged in via Computer and played off of a hard disk at whatever MP3/2 compression algorithm just like the ad’s and it sounds like AM radio on FM. (narrow). I was an announcer / newscaster for years in Northern NSW, ACT, and Canada, on commercial, community and Public radio and I would do it again. I now do I.T.
      when I listen to radio I listen to ABC newsradio, Local radio and some FM. I like Hamish and Andy which is nicely networked, but the rest seems the same…as far as the presentation was concerned. I feel there is no Listener loyalty…most would switch from frequency to frequency looking for something and finding probably not that they really are looking for…Personality.

      I’ll come back but when radio wants a polished broadcaster who cares about it all..not just time, temp and traffic. (although traffic is super important during rush hour)

    • Trev says:

      09:56pm | 06/11/09

      Huge ratings over in the states…..Texas…. GCN radio network with Alex Jones and others who research and give us what we the listner do not have the time to do…..not main stream repetitive news, but infomation that wakes up the brain cells….we need this approach in our major capital cities….so if your a programer check it out on the net….infowars.com…....and spice it up !!
      CHEERS

 

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